Comparison

du vs My etisalat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

du

Easily manage your mobile accounts and services with customized features. Perform actions like checking usage, paying bills, recharging, and purchasing add-ons. Get support and manage your account all in one place.

Highlights
  • Check consumption and balance
  • Pay or recharge line
  • Pay or recharge for a friend
  • Check special offers
  • Change plan
  • Purchase data and roaming add-ons
  • Get chat support
Features
Read full description

Enjoy the easiest way to manage your accounts and services, with features customised just for you. Get things done your way in just a few clicks on the du App: - Check your consumption and balance - Pay or recharge your line - Pay or recharge for a friend - Check for special offers - Change your plan - Purchase data and roaming add-ons - Purchase our products - Manage your accounts - Get chat support - Book an appointment to visit the nearest du store We update our app regularly to always meet your needs so you can always get things done your way. Enjoying our app? Rate us or write a review. استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك. كل أمورك طيبة مع تطبيق du وببضع خطوات فقط: - اطّلع على استخدامك ورصيدك - ادفع فاتورتك أو أعد تعبئة رصيدك - ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم - اطّلع على عروضنا الخاصة - قُم بتغيير باقتك - اشترِ بيانات وخدمات تجوال إضافية - اشترِ منتجاتنا - قُم بإدارة حساباتك - احصل الدعم بالدردشة - احجز المواعيد لزيارة أقرب متاجر du نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة. مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.

About

My etisalat

Manage your mobile account with ease. Track usage, recharge your balance, pay bills, and access exclusive offers and services. Stay updated with regular improvements and new features.

Highlights
  • Track balance and usage
  • Recharge and pay bills
  • Redeem exclusive offers
  • Access new services
  • Regular updates
Features
Read full description

Track your balance, recharge and pay your bills, redeem exclusive offers, gifts, and benefits, and enjoy new services from online shopping to banking. We’ll bring you regular updates for bug fixes, performance improvements, and new features.

Screenshots

du4 screens
My etisalat4 screens

Verdict

The call

The clearest difference is ads: du at none against My etisalat's shown. du also leads on rating (4.5 vs 4.1) and monetization model (free vs ad-supported). My etisalat's advantage is review sentiment (27% vs 14%). On price, ratings volume, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

du holds the better App Store score, 4.5 against 4.1. Both are backed by a comparable volume of ratings — 15K and 22K respectively. Written reviews complicate that: 14% of du's written reviews are positive against 27% of My etisalat's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

du ships an update fortnightly, My etisalat weekly. The most recent releases landed on November 9, 2026 and November 8, 2026 respectively.

Scorecard4 real differences · 6 level
du versus My etisalat: the parameters behind the verdict, then further details
ParameterduMy etisalat
PriceFreeFree
Rating4.5 (15K ratings) — better4.1 (22K ratings)
Positive reviews14.2% of reviews27.5% of reviews — better
Number of ratings15K22K — better
Update frequencyFortnightlyWeekly — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better16
Further details — not scored
Size350 MB464 MB
Age rating4+4+
DeveloperEITC, du telecom UAEEtisalat Egypt

Customer experience

du

All ratings15,027 ratings
Positive88.1%
Neutral2.9%
Negative8.9%
Written reviews401 reviews
Positive14.2%
Neutral4.7%
Negative81.0%

My etisalat

All ratings21,538 ratings
Positive76.0%
Neutral5.1%
Negative18.8%
Written reviews513 reviews
Positive27.5%
Neutral6.8%
Negative65.7%

User reviews

du

From 15K App Store ratings

What we love

  • ✨ Convenient and smooth app
  • 💳 Easy payments

Room to improve

  • 🐛 Constant issues with the app
  • 🔍 Lack of transparency in billing
  • 🤖 Poor customer service and support
  • 📉 Unreliable network and internet speeds
  • 💰 Overpriced services

My etisalat

From 22K App Store ratings

What we love

  • 👍 Reasonable and easy to use
  • 🚀 Convenient to manage account
  • 💡 Helpful for monitoring usage and renewal dates

Room to improve

  • 🐛 Crashes frequently
  • 🐛 Inconsistent behavior and data display
  • 🔒 Security issues with account management
  • 🔋 High data consumption
  • 🤯 Poor customer service and unresolved issues

Bugs and requests

du

Reported bugs

3 issues
  • App crashes frequently
  • Login issues and inability to access account
  • Inconsistent behavior after updates

Requested features

3 requests
  • Option to cancel subscription/plan through the app
  • Ability to manage all accounts (mobile, home internet, etc.) in one place
  • Improved data usage tracking and analytics

My etisalat

Reported bugs

3 issues
  • App freezes during login process
  • Incorrect data display for usage and balance
  • Unexpected charges and deductions from account

Requested features

4 requests
  • Support for new iPhone screen sizes
  • Add dark mode option
  • Improve account management and balance tracking
  • Better integration with international credit/debit cards

In-app purchases

None

du

No in-app purchases

None

My etisalat

No in-app purchases

Questions

Is du free?
du is free to download, with no in-app purchases.
Is My etisalat free?
My etisalat is free to download, with no in-app purchases.
Which has better reviews, du or My etisalat?
du is rated higher. du averages 4.5 out of 5 from 15K ratings, while My etisalat averages 4.1 from 22K ratings.
Do du or My etisalat have ads?
My etisalat shows ads; du does not.
Which is updated more often, du or My etisalat?
du ships an update fortnightly, and My etisalat weekly. Most recently, du was updated on November 9, 2026 and My etisalat on November 8, 2026.

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