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du

du

Take control of your account

15K ratings
394 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • May 10, 2012
  • October 8, 2026

Features

Developer

EITC, du telecom UAE
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Reviews summary↘︎
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About

Easily manage your mobile accounts and services with customized features. Perform actions like checking usage, paying bills, recharging, and purchasing add-ons. Get support and manage your account all in one place.

✓Check consumption and balance
✓Pay or recharge line
✓Pay or recharge for a friend
✓Check special offers
✓Change plan
✓Purchase data and roaming add-ons
✓Get chat support
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What users say

Summarized from real user reviews of du. Based on 15K reviews and a 4.5/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • ✨Convenient and smooth app
  • 💳Easy payments

Negative things

  • 🐛Constant issues with the app
  • 🔍Lack of transparency in billing
  • 🤖Poor customer service and support
  • 📉Unreliable network and internet speeds
  • 💰Overpriced services
See all reviews
+1

What's New in du

9.0.0

October 8, 2026

- Bug fixes and general improvements. We keep updating our App regularly to bring you more value every day. Enjoying our App? Rate us or write a review. إصلاحات وتحسينات عامة. نواصل تحديث تطبيقنا لنضيف المزيد إلى تجربتك كل يوم. أعجبك التطبيق؟ قيّمنا أو اكتب تعليقاً.

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User reviews

Most RecentHighest RatedLowest Rated

Bad experience

Never again
ashrafdsfdaashrafdsfda

the worst system

I will not recommend
sangmin Lsangmin L

Logging issue

Need to try several times to login
Abhi07879Abhi07879

Cant login

Doesn’t let me login , when I request to talk to an agent , it keeps asking to login. Pointless.
S3eedSS3eedS

A hassle to use the app always

Honestly, every-time i open the app it asks me for an app update. When I’m done with the update it most of the time gets stuck or lags.

Additionally, there is always a requirement to re-login as well. This is not a banking app to go through these many hoops just to check your usage or recharge. The developer seriously needs to make it more user friendly. Why does this app required these many updates really?
Show more
Shanmo89Shanmo89

Response from developer

Hi, we regret the inconvenience caused. Please send us your concern to Customer.care@du.ae. We will get back to you at the earliest.

See 389 more reviews

Developer apps

Dubai360 VR
Dubai360 VR

by EMIRATES INTEGRATED TELECOMMUNICATIONS COMPANY PJSC

✈️ Travel

(2)

Free
EITC IR
EITC IR

EITC Investor relation App

💼 Business
Free
du SmartCar
du SmartCar

by EITC, du telecom UAE

🗺️ Navigation
du Invitation
du Invitation

Take control of your account

🔧 Utilities
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User experience

🐞

Reported Bugs

3 issues

App crashes frequently

Bug

Login issues and inability to access account

Bug

Inconsistent behavior after updates

Bug
✨

Requested Features

3 requests

Option to cancel subscription/plan through the app

Feature

Ability to manage all accounts (mobile, home internet, etc.) in one place

Feature

Improved data usage tracking and analytics

Feature

FAQ

What does the du app do?

The du app provides an easy way to manage your mobile accounts and services. You can check your usage and balance, pay bills, recharge your line or a friend's, explore special offers, change your plan, and purchase data or roaming add-ons.

What are the key features of the du app?

Key features include checking consumption and balance, paying or recharging your line, paying or recharging for a friend, viewing special offers, changing your plan, purchasing data and roaming add-ons, managing your accounts, and getting chat support.

Is the du app free to use?

Yes, the application is free to download and use. There are no upfront costs associated with accessing its account management and service features.

What can I do to manage my account with the du app?

You can manage your account by checking your current usage and balance, paying outstanding bills, recharging your prepaid line, or even recharging for a friend. You can also change your existing plan or purchase additional data and roaming services.

How can I get help if I have an issue with my account?

The app offers chat support to help you with any issues or questions you may have regarding your account or services. You can also book an appointment to visit the nearest du store if you prefer in-person assistance.