du vs Virgin Mobile UAE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
du
Easily manage your mobile accounts and services with customized features. Perform actions like checking usage, paying bills, recharging, and purchasing add-ons. Get support and manage your account all in one place.
- Check consumption and balance
- Pay or recharge line
- Pay or recharge for a friend
- Check special offers
- Change plan
- Purchase data and roaming add-ons
- Get chat support
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Enjoy the easiest way to manage your accounts and services, with features customised just for you. Get things done your way in just a few clicks on the du App: - Check your consumption and balance - Pay or recharge your line - Pay or recharge for a friend - Check for special offers - Change your plan - Purchase data and roaming add-ons - Purchase our products - Manage your accounts - Get chat support - Book an appointment to visit the nearest du store We update our app regularly to always meet your needs so you can always get things done your way. Enjoying our app? Rate us or write a review. استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك. كل أمورك طيبة مع تطبيق du وببضع خطوات فقط: - اطّلع على استخدامك ورصيدك - ادفع فاتورتك أو أعد تعبئة رصيدك - ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم - اطّلع على عروضنا الخاصة - قُم بتغيير باقتك - اشترِ بيانات وخدمات تجوال إضافية - اشترِ منتجاتنا - قُم بإدارة حساباتك - احصل الدعم بالدردشة - احجز المواعيد لزيارة أقرب متاجر du نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة. مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.
Virgin Mobile UAE
Manage all your mobile needs, from plans and data to roaming and support. Get a new SIM or eSIM quickly, with flexible monthly or yearly plans. Enjoy features like data rollover, cashback, and home internet setup.
- SIM and eSIM activation
- Flexible monthly plans
- Yearly plan savings
- Data rollover and sharing
- Roaming options
- Home internet setup
- In-app chat support
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Make Mobile Better with Virgin Mobile UAE Our app is your one-stop shop to manage everything — from mobile plans and data to roaming, support, and more. Sign up in minutes, save 50% on yearly plans, and enjoy total control. No contracts. No stress. Just freedom. Setup in a Snap • Keep your number or choose a new one • eSIM activation in under 5 minutes • SIM delivery in 60 minutes anywhere in the UAE Why You'll Love It • Flexible monthly plans – change anytime • Save 50% with yearly plans • Free data rollover & sharing • Easy roaming options • Monthly cashback rewards • Instant data/minute boosters Home Internet • Home wi-fi - set up in just 60 minutes • Total Flexibility - Bring your own router or get one from us • No cancellation fees Ready to switch? 1. Download the app 2. Keep your number or choose a new one 3. Create your plan 4. Activate with eSIM or get a SIM delivered Support That Gets You • In-app chat, always on • 4.6/5 Trustpilot rating
Screenshots
Verdict
The clearest difference is ratings volume: du at 15K against Virgin Mobile UAE's 1.5K. du also leads on device support (3 vs 1) and iOS requirement (15.0 vs 17.0). Virgin Mobile UAE's advantage is review sentiment (24% vs 14%). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for du against 4.5 for Virgin Mobile UAE. That said, the two scores are not equally well evidenced: du has 15K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 14% of du's written reviews are positive against 24% of Virgin Mobile UAE's.
du ships an update fortnightly, Virgin Mobile UAE every 10 days. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | du | Virgin Mobile UAE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (15K ratings) | 4.5 (1.5K ratings) |
| Positive reviews | 14.3% of reviews | 24.1% of reviews — better |
| Number of ratings | 15K — better | 1.5K |
| Update frequency | Fortnightly | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 389 MB | 240 MB |
| Age rating | 4+ | 4+ |
| Developer | EITC, du telecom UAE | Virgin Mobile UAE |
Customer experience
du
Virgin Mobile UAE
User reviews
du
From 15K App Store ratingsWhat we love
- ✨ Convenient and smooth app
- 💳 Easy payments
Room to improve
- 🐛 Constant issues with the app
- 🔍 Lack of transparency in billing
- 🤖 Poor customer service and support
- 📉 Unreliable network and internet speeds
- 💰 Overpriced services
Virgin Mobile UAE
From 1.5K App Store ratingsWhat we love
- 🚀 Fast delivery
- 👍 Flexible packages and options
- 🚀 Efficient and quick service
- 👍 Good customer service
Room to improve
- 🐛 Buggy and unreliable app
- 🤔 Confusing and complicated processes
- ❌ Poor customer support
- 🔍 Lack of transparency
- 💰 Expensive plans compared to competitors
Bugs and requests
du
Reported bugs
3 issues- App crashes frequently
- Login issues and inability to access account
- Inconsistent behavior after updates
Requested features
3 requests- Option to cancel subscription/plan through the app
- Ability to manage all accounts (mobile, home internet, etc.) in one place
- Improved data usage tracking and analytics
Virgin Mobile UAE
Reported bugs
4 issues- App crashes frequently
- Login and authentication issues
- Inaccurate account and usage information
- Delivery and activation problems
Requested features
4 requests- Improve app stability and performance
- Provide better customer support channels
- Offer more competitive and transparent pricing
- Add Arabic language support
In-app purchases
du
No in-app purchases
Virgin Mobile UAE
No in-app purchases
