etisalat UAE vs Virgin Mobile UAE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
etisalat UAE
Manage your mobile and home services, recharge prepaid plans, pay bills, and subscribe to add-ons. Discover exclusive deals on devices, smart home products, and insurance. Enjoy 24/7 live chat support for all your needs.
- Manage multiple accounts
- Recharge prepaid plans
- Pay bills
- Subscribe to add-ons
- Exclusive online offers
- 24/7 live chat support
- Device and smart home deals
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The official etisalat UAE app. Everything etisalat, right in your pocket. Manage your mobile, home internet, devices and more from one simple app. Recharge in seconds, pay bills, unlock deals you won't find anywhere else, and get help around the clock. No queues, no store visits. WHY YOU'LL LOVE IT • One app for all your accounts. Switch between mobile, home and family lines instantly • App-exclusive prices and offers • Free eSIM activation with UAE PASS or facial recognition, all digital • Fast & free delivery • Live chat support, 24/7 day or night MOBILE PLANS Postpaid: Get exclusive app-only savings on Freedom plans. Enjoy unlimited data, international minutes and a STARZPLAY subscription included. Choose a physical SIM or go instant with eSIM. Prepaid: Buy a plan and get a free SIM. Earn bonus credit every time you recharge. Ready to upgrade? Move from prepaid to postpaid in a few taps, anytime. MAKE YOUR OWN OFFER Build a bundle with exactly the data, minutes and roaming you need, or pick from add-on deals curated just for you. Choose from data, voice, combo, roaming, TV and calling packs, with multiple ways to pay. FAMILY PLANS Get free bonus data and share it across your family's lines. eLIFE HOME INTERNET & TV Enjoy ultra-fast fibre with TV channels plus Amazon and STARZPLAY subscriptions included, and get special savings when you order in the app. Upgrade your plan to stream live sports, enjoy free installation on online orders, and take your connection with you using Home Move. 5G HOME WIRELESS Get unlimited data with no installation. Just plug in our 5G router and you're online. It's delivered fast and free*, with STARZPLAY and GoChat included. DEVICES Shop the latest smartphones, laptops, tablets, headphones, speakers and gaming consoles. Get fast, free delivery* and spread the cost with easy instalment plans. SMART HOME Make your home smarter with exclusive deals on smart-home devices, plus a free trial of our Home Control service. Fast, free delivery* and easy instalment plans are available. INSURANCE Compare quotes from insurers trusted by etisalat and protect what matters in minutes. MORE YOU CAN DO • Pay bills and recharge for multiple accounts • Renew your Emirates ID registration • Invite friends and earn free data • Get free subscriptions with postpaid entertainment packs Download etisalat UAE and start saving today. *Terms and conditions apply. Offers are subject to change. See the app for full details.
Virgin Mobile UAE
Manage all your mobile needs, from plans and data to roaming and support. Get a new SIM or eSIM quickly, with flexible monthly or yearly plans. Enjoy features like data rollover, cashback, and home internet setup.
- SIM and eSIM activation
- Flexible monthly plans
- Yearly plan savings
- Data rollover and sharing
- Roaming options
- Home internet setup
- In-app chat support
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Make Mobile Better with Virgin Mobile UAE Our app is your one-stop shop to manage everything — from mobile plans and data to roaming, support, and more. Sign up in minutes, save 50% on yearly plans, and enjoy total control. No contracts. No stress. Just freedom. Setup in a Snap • Keep your number or choose a new one • eSIM activation in under 5 minutes • SIM delivery in 60 minutes anywhere in the UAE Why You'll Love It • Flexible monthly plans – change anytime • Save 50% with yearly plans • Free data rollover & sharing • Easy roaming options • Monthly cashback rewards • Instant data/minute boosters Home Internet • Home wi-fi - set up in just 60 minutes • Total Flexibility - Bring your own router or get one from us • No cancellation fees Ready to switch? 1. Download the app 2. Keep your number or choose a new one 3. Create your plan 4. Activate with eSIM or get a SIM delivered Support That Gets You • In-app chat, always on • 4.6/5 Trustpilot rating
Screenshots
Verdict
The clearest difference is ratings volume: etisalat UAE at 27K against Virgin Mobile UAE's 1.6K. etisalat UAE also leads on review sentiment (33% vs 25%) and iOS requirement (15.6 vs 17.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for etisalat UAE against 4.5 for Virgin Mobile UAE. That said, the two scores are not equally well evidenced: etisalat UAE has 27K ratings behind it against 1.6K, so its average is the more settled of the two. Written reviews are what separate them: 33% of etisalat UAE's written reviews are positive against 25% of Virgin Mobile UAE's.
etisalat UAE ships an update every 10 days, Virgin Mobile UAE every 2 weeks. Both last shipped on November 6, 2026.
| Parameter | etisalat UAE | Virgin Mobile UAE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (27K ratings) — better | 4.5 (1.6K ratings) |
| Positive reviews | 33.3% of reviews — better | 24.5% of reviews |
| Number of ratings | 27K — better | 1.6K |
| Update frequency | Every 10 days — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 532 MB | 242 MB |
| Age rating | 4+ | 4+ |
| Developer | Emirates Telecommunications Corporation | Virgin Mobile UAE |
Customer experience
etisalat UAE
Virgin Mobile UAE
User reviews
etisalat UAE
From 27K App Store ratingsWhat we love
- 🚀 Easy and convenient
- 💡 Useful app features
- 👍 User-friendly interface
Room to improve
- 🐛 Bugs and glitches
- ⚠️ Poor customer service
- 🕰️ Slow and unresponsive
- 💰 Expensive services
Virgin Mobile UAE
From 1.6K App Store ratingsWhat we love
- 🚀 Fast delivery
- 👍 Flexible packages and options
- 🚀 Efficient and quick service
- 👍 Good customer service
Room to improve
- 🐛 Buggy and unreliable app
- 🤔 Confusing and complicated processes
- ❌ Poor customer support
- 🔍 Lack of transparency
- 💰 Expensive plans compared to competitors
Bugs and requests
etisalat UAE
Reported bugs
3 issues- App crashes frequently
- Login and authentication issues
- Inaccurate data tracking
Requested features
3 requests- Improve payment options
- Streamline account management
- Enhance customer support
Virgin Mobile UAE
Reported bugs
4 issues- App crashes frequently
- Login and authentication issues
- Inaccurate account and usage information
- Delivery and activation problems
Requested features
4 requests- Improve app stability and performance
- Provide better customer support channels
- Offer more competitive and transparent pricing
- Add Arabic language support
In-app purchases
etisalat UAE
No in-app purchases
Virgin Mobile UAE
No in-app purchases
Questions
Is etisalat UAE free?
Is Virgin Mobile UAE free?
Which has better reviews, etisalat UAE or Virgin Mobile UAE?
Do etisalat UAE or Virgin Mobile UAE have ads?
Which is updated more often, etisalat UAE or Virgin Mobile UAE?
Other comparisons
