Comparison

etisalat UAE vs Smart Salik

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

etisalat UAE

Manage your mobile and home services, recharge prepaid plans, pay bills, and subscribe to add-ons. Discover exclusive deals on devices, smart home products, and insurance. Enjoy 24/7 live chat support for all your needs.

Highlights
  • Manage multiple accounts
  • Recharge prepaid plans
  • Pay bills
  • Subscribe to add-ons
  • Exclusive online offers
  • 24/7 live chat support
  • Device and smart home deals
Features
Read full description

The official etisalat UAE app. Everything etisalat, right in your pocket.
 Manage your mobile, home internet, devices and more from one simple app. Recharge in seconds, pay bills, unlock deals you won't find anywhere else, and get help around the clock. No queues, no store visits.
 WHY YOU'LL LOVE IT • One app for all your accounts. Switch between mobile, home and family lines instantly • App-exclusive prices and offers • Free eSIM activation with UAE PASS or facial recognition, all digital • Fast & free delivery • Live chat support, 24/7 day or night
 MOBILE PLANS Postpaid: Get exclusive app-only savings on Freedom plans. Enjoy unlimited data, international minutes and a STARZPLAY subscription included. Choose a physical SIM or go instant with eSIM. Prepaid: Buy a plan and get a free SIM. Earn bonus credit every time you recharge. Ready to upgrade? Move from prepaid to postpaid in a few taps, anytime.
 MAKE YOUR OWN OFFER Build a bundle with exactly the data, minutes and roaming you need, or pick from add-on deals curated just for you. Choose from data, voice, combo, roaming, TV and calling packs, with multiple ways to pay.
 FAMILY PLANS Get free bonus data and share it across your family's lines.
 eLIFE HOME INTERNET & TV Enjoy ultra-fast fibre with TV channels plus Amazon and STARZPLAY subscriptions included, and get special savings when you order in the app. Upgrade your plan to stream live sports, enjoy free installation on online orders, and take your connection with you using Home Move.
 5G HOME WIRELESS Get unlimited data with no installation. Just plug in our 5G router and you're online. It's delivered fast and free*, with STARZPLAY and GoChat included.
 DEVICES Shop the latest smartphones, laptops, tablets, headphones, speakers and gaming consoles. Get fast, free delivery* and spread the cost with easy instalment plans.
 SMART HOME Make your home smarter with exclusive deals on smart-home devices, plus a free trial of our Home Control service. Fast, free delivery* and easy instalment plans are available.
 INSURANCE Compare quotes from insurers trusted by etisalat and protect what matters in minutes.
 MORE YOU CAN DO • Pay bills and recharge for multiple accounts • Renew your Emirates ID registration • Invite friends and earn free data • Get free subscriptions with postpaid entertainment packs
 Download etisalat UAE and start saving today.
 *Terms and conditions apply. Offers are subject to change. See the app for full details.

About

Smart Salik

Manage your Salik toll account conveniently from your smartphone. Recharge your balance, track toll crossings, and receive important alerts. The app also allows for vehicle and profile management, with easy access to transaction history and customer support.

Highlights
  • Recharge Salik account
  • Track toll crossings
  • Receive alerts and notifications
  • Manage vehicle plates
  • View transaction history
  • Manage multiple profiles
Features
Read full description

Welcome to the new official Salik app – your smart companion for seamless mobility. The new official Salik app provides a convenient and secure platform for all Salik users to access and manage their accounts directly from their smartphones. Key Features: Seamlessly recharge your Salik account using multiple available payment methods. Trip Tracking Monitor all Salik toll gate crossings with complete trip history. Notifications & Alerts Get instant updates on variable toll rates, low balance, unpaid trips & transactions, and violations. Vehicle Management Add, update, or remove vehicle plates linked to your account effortlessly. Transactions & Statements View detailed transaction history and download monthly statements. Account Services Keep your contact information and preferences up to date for effective communication. Customer Support Access help, FAQs, or contact Salik support directly through the app. Multiple Profiles Easily manage multiple profiles for your family and friends all in one convenient place. Enhanced Dashboard Access key insights about your account balance and activity at a glance. Stay informed with a countdown timer that alerts you to potential violations before they occur. The new official Salik App requires the following permissions: Location Services: The app will access this service to provide directions to Salik services. Photos / Media: The app will access these files to allow you to use Salik services. Camera: The app will access the camera to allow you to use Salik services. Push Notifications: The app will send Push Notifications if the user agrees to accept the notifications on their device.

Screenshots

etisalat UAE4 screens
Smart Salik4 screens

Verdict

The call

The clearest difference is rating: etisalat UAE at 4.6 against Smart Salik's 1.8. etisalat UAE also leads on update cadence (every 10 days vs every 2 months) and review sentiment (33% vs 8%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

etisalat UAE holds the better App Store score, 4.6 against 1.8. That said, the two scores are not equally well evidenced: etisalat UAE has 27K ratings behind it against 114, so its average is the more settled of the two. Written reviews point the same way: 33% of etisalat UAE's written reviews are positive against 8% of Smart Salik's.

UpkeepUpdate frequency

etisalat UAE ships an update every 10 days, Smart Salik every 2 months. The most recent releases landed on November 5, 2026 and November 1, 2026 respectively.

Scorecard4 real differences · 6 level
etisalat UAE versus Smart Salik: the parameters behind the verdict, then further details
Parameteretisalat UAESmart Salik
PriceFreeFree
Rating4.6 (27K ratings) — better1.8 (114 ratings)
Positive reviews33.3% of reviews — better7.8% of reviews
Number of ratings27K — better114
Update frequencyEvery 10 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.615 — better
Further details — not scored
Size532 MB62 MB
Age rating4+4+
DeveloperEmirates Telecommunications CorporationRTA-SALIK

Customer experience

etisalat UAE

All ratings26,686 ratings
Positive91.2%
Neutral1.6%
Negative7.3%
Written reviews327 reviews
Positive33.3%
Neutral5.8%
Negative60.9%

Smart Salik

All ratings114 ratings
Positive18.4%
Neutral0.9%
Negative80.7%
Written reviews192 reviews
Positive7.8%
Neutral5.7%
Negative86.5%

User reviews

etisalat UAE

From 27K App Store ratings

What we love

  • 🚀 Easy and convenient
  • 💡 Useful app features
  • 👍 User-friendly interface

Room to improve

  • 🐛 Bugs and glitches
  • ⚠️ Poor customer service
  • 🕰️ Slow and unresponsive
  • 💰 Expensive services

Smart Salik

From 114 App Store ratings

What we love

  • ✅ Easy recharge process for Salik tag
  • 💳 Online payment capability
  • 📱 Mobile app convenience
  • 🎯 Useful for tracking Salik activities

Room to improve

  • 🐛 App crashes frequently and won't open
  • 🔐 Login issues and authentication failures
  • ⏱️ Extremely slow loading times
  • 🔄 Requires re-login every session
  • 📧 Mandatory email entry on every recharge

Bugs and requests

etisalat UAE

Reported bugs

3 issues
  • App crashes frequently
  • Login and authentication issues
  • Inaccurate data tracking

Requested features

3 requests
  • Improve payment options
  • Streamline account management
  • Enhance customer support

Smart Salik

Reported bugs

14 issues
  • App stuck on loading/splash screen
  • Login button not responding
  • Password reset not working properly
  • OTP not being sent to SMS
  • Credit not updating after recharge
Show 9 more
  • App freezes during payment processing
  • Incompatibility with iOS 13 and newer versions
  • App crashes on iPhone X and newer models
  • Black screen during recharge attempt
  • App closes when opening parking payment page
  • Session timeout and forced logout
  • Incorrect error messages displayed
  • Server connection failures
  • Inconsistent balance display with outstanding trips

Requested features

12 requests
  • Face ID and fingerprint authentication
  • Save password and auto-login functionality
  • Apple Pay and digital wallet integration
  • Save credit card details for faster recharge
  • Purchase recharge cards directly from app
Show 7 more
  • Recharge card purchase history
  • UAE Pass login option in app
  • Multiple vehicle registration per account
  • Auto-refresh functionality
  • Integration with digital identity system
  • Simplified login using mobile number or email
  • App functionality outside UAE

In-app purchases

None

etisalat UAE

No in-app purchases

None

Smart Salik

No in-app purchases

Questions

Is etisalat UAE free?
etisalat UAE is free to download, with no in-app purchases.
Is Smart Salik free?
Smart Salik is free to download, with no in-app purchases.
Which has better reviews, etisalat UAE or Smart Salik?
etisalat UAE is rated higher. etisalat UAE averages 4.6 out of 5 from 27K ratings, while Smart Salik averages 1.8 from 114 ratings.
Do etisalat UAE or Smart Salik have ads?
Neither etisalat UAE nor Smart Salik shows ads.
Which is updated more often, etisalat UAE or Smart Salik?
etisalat UAE ships an update every 10 days, and Smart Salik every 2 months. Most recently, etisalat UAE was updated on November 5, 2026 and Smart Salik on November 1, 2026.

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