Comparison

Smart Salik vs Virgin Mobile UAE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smart Salik

Manage your Salik toll account conveniently from your smartphone. Recharge your balance, track toll crossings, and receive important alerts. The app also allows for vehicle and profile management, with easy access to transaction history and customer support.

Highlights
  • Recharge Salik account
  • Track toll crossings
  • Receive alerts and notifications
  • Manage vehicle plates
  • View transaction history
  • Manage multiple profiles
Features
Read full description

Welcome to the new official Salik app – your smart companion for seamless mobility. The new official Salik app provides a convenient and secure platform for all Salik users to access and manage their accounts directly from their smartphones. Key Features: Seamlessly recharge your Salik account using multiple available payment methods. Trip Tracking Monitor all Salik toll gate crossings with complete trip history. Notifications & Alerts Get instant updates on variable toll rates, low balance, unpaid trips & transactions, and violations. Vehicle Management Add, update, or remove vehicle plates linked to your account effortlessly. Transactions & Statements View detailed transaction history and download monthly statements. Account Services Keep your contact information and preferences up to date for effective communication. Customer Support Access help, FAQs, or contact Salik support directly through the app. Multiple Profiles Easily manage multiple profiles for your family and friends all in one convenient place. Enhanced Dashboard Access key insights about your account balance and activity at a glance. Stay informed with a countdown timer that alerts you to potential violations before they occur. The new official Salik App requires the following permissions: Location Services: The app will access this service to provide directions to Salik services. Photos / Media: The app will access these files to allow you to use Salik services. Camera: The app will access the camera to allow you to use Salik services. Push Notifications: The app will send Push Notifications if the user agrees to accept the notifications on their device.

About

Virgin Mobile UAE

Manage all your mobile needs, from plans and data to roaming and support. Get a new SIM or eSIM quickly, with flexible monthly or yearly plans. Enjoy features like data rollover, cashback, and home internet setup.

Highlights
  • SIM and eSIM activation
  • Flexible monthly plans
  • Yearly plan savings
  • Data rollover and sharing
  • Roaming options
  • Home internet setup
  • In-app chat support
Features
Read full description

Make Mobile Better with Virgin Mobile UAE Our app is your one-stop shop to manage everything — from mobile plans and data to roaming, support, and more. Sign up in minutes, save 50% on yearly plans, and enjoy total control. No contracts. No stress. Just freedom. Setup in a Snap • Keep your number or choose a new one • eSIM activation in under 5 minutes • SIM delivery in 60 minutes anywhere in the UAE Why You'll Love It • Flexible monthly plans – change anytime • Save 50% with yearly plans • Free data rollover & sharing • Easy roaming options • Monthly cashback rewards • Instant data/minute boosters Home Internet • Home wi-fi - set up in just 60 minutes • Total Flexibility - Bring your own router or get one from us • No cancellation fees Ready to switch? 1. Download the app 2. Keep your number or choose a new one 3. Create your plan 4. Activate with eSIM or get a SIM delivered Support That Gets You • In-app chat, always on • 4.6/5 Trustpilot rating

Screenshots

Smart Salik4 screens
Virgin Mobile UAE4 screens

Verdict

The call

The clearest difference is rating: Virgin Mobile UAE at 4.5 against Smart Salik's 1.8. Virgin Mobile UAE also leads on update cadence (every 2 weeks vs every 2 months) and review sentiment (25% vs 8%). Smart Salik's advantage is device support (3 vs 1) and iOS requirement (15 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Virgin Mobile UAE holds the better App Store score, 4.5 against 1.8. That said, the two scores are not equally well evidenced: Virgin Mobile UAE has 1.6K ratings behind it against 114, so its average is the more settled of the two. Written reviews point the same way: 8% of Smart Salik's written reviews are positive against 25% of Virgin Mobile UAE's.

UpkeepUpdate frequency

Smart Salik ships an update every 2 months, Virgin Mobile UAE every 2 weeks. The most recent releases landed on October 26, 2026 and October 29, 2026 respectively.

Scorecard6 real differences · 4 level
Smart Salik versus Virgin Mobile UAE: the parameters behind the verdict, then further details
ParameterSmart SalikVirgin Mobile UAE
PriceFreeFree
Rating1.8 (114 ratings)4.5 (1.6K ratings) — better
Positive reviews7.8% of reviews24.5% of reviews — better
Number of ratings1141.6K — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15 — better17.0
Further details — not scored
Size62 MB242 MB
Age rating4+4+
DeveloperRTA-SALIKVirgin Mobile UAE

Customer experience

Smart Salik

All ratings114 ratings
Positive18.4%
Neutral0.9%
Negative80.7%
Written reviews192 reviews
Positive7.8%
Neutral5.7%
Negative86.5%

Virgin Mobile UAE

All ratings1,559 ratings
Positive88.1%
Neutral1.5%
Negative10.5%
Written reviews208 reviews
Positive24.5%
Neutral5.3%
Negative70.2%

User reviews

Smart Salik

From 114 App Store ratings

What we love

  • ✅ Easy recharge process for Salik tag
  • 💳 Online payment capability
  • 📱 Mobile app convenience
  • 🎯 Useful for tracking Salik activities

Room to improve

  • 🐛 App crashes frequently and won't open
  • 🔐 Login issues and authentication failures
  • ⏱️ Extremely slow loading times
  • 🔄 Requires re-login every session
  • 📧 Mandatory email entry on every recharge

Virgin Mobile UAE

From 1.6K App Store ratings

What we love

  • 🚀 Fast delivery
  • 👍 Flexible packages and options
  • 🚀 Efficient and quick service
  • 👍 Good customer service

Room to improve

  • 🐛 Buggy and unreliable app
  • 🤔 Confusing and complicated processes
  • ❌ Poor customer support
  • 🔍 Lack of transparency
  • 💰 Expensive plans compared to competitors

Bugs and requests

Smart Salik

Reported bugs

14 issues
  • App stuck on loading/splash screen
  • Login button not responding
  • Password reset not working properly
  • OTP not being sent to SMS
  • Credit not updating after recharge
Show 9 more
  • App freezes during payment processing
  • Incompatibility with iOS 13 and newer versions
  • App crashes on iPhone X and newer models
  • Black screen during recharge attempt
  • App closes when opening parking payment page
  • Session timeout and forced logout
  • Incorrect error messages displayed
  • Server connection failures
  • Inconsistent balance display with outstanding trips

Requested features

12 requests
  • Face ID and fingerprint authentication
  • Save password and auto-login functionality
  • Apple Pay and digital wallet integration
  • Save credit card details for faster recharge
  • Purchase recharge cards directly from app
Show 7 more
  • Recharge card purchase history
  • UAE Pass login option in app
  • Multiple vehicle registration per account
  • Auto-refresh functionality
  • Integration with digital identity system
  • Simplified login using mobile number or email
  • App functionality outside UAE

Virgin Mobile UAE

Reported bugs

4 issues
  • App crashes frequently
  • Login and authentication issues
  • Inaccurate account and usage information
  • Delivery and activation problems

Requested features

4 requests
  • Improve app stability and performance
  • Provide better customer support channels
  • Offer more competitive and transparent pricing
  • Add Arabic language support

In-app purchases

None

Smart Salik

No in-app purchases

None

Virgin Mobile UAE

No in-app purchases

Questions

Is Smart Salik free?
Smart Salik is free to download, with no in-app purchases.
Is Virgin Mobile UAE free?
Virgin Mobile UAE is free to download, with no in-app purchases.
Which has better reviews, Smart Salik or Virgin Mobile UAE?
Virgin Mobile UAE is rated higher. Smart Salik averages 1.8 out of 5 from 114 ratings, while Virgin Mobile UAE averages 4.5 from 1.6K ratings.
Do Smart Salik or Virgin Mobile UAE have ads?
Neither Smart Salik nor Virgin Mobile UAE shows ads.
Which is updated more often, Smart Salik or Virgin Mobile UAE?
Smart Salik ships an update every 2 months, and Virgin Mobile UAE every 2 weeks. Most recently, Smart Salik was updated on October 26, 2026 and Virgin Mobile UAE on October 29, 2026.

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