Free

Details

  • Released
  • Updated
  • October 24, 2011
  • November 5, 2025

Features

My Energy Account screenshot #1 for iPhone
My Energy Account screenshot #2 for iPhone
My Energy Account screenshot #3 for iPhone
My Energy Account screenshot #4 for iPhone
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About

Manage your utility account conveniently on the go. View bills, check balances, make payments, and set up alerts. Access nearly all web portal features instantly from your mobile device.

Account management
View bills and balance
Make payments
Find payment locations
Schedule alerts and reminders
Receive push notifications
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What users say

See all reviews

What's New in My Energy Account

1.697.0039

November 5, 2025

- Bug fixes and performance improvements.

User reviews

Not Accurate

The app thinks I’ve had an outage for at least a year.

Hate paying bills but

It does let you so! -/(0.0)/-

Horrible

I have to uninstall this app and reinstall it every time that I try to access it just for it to load up!

Won’t let me check billing history

For some reason every time I check the billing history it crashes out on me

App problems

It’s really hard to pay my bill when the app is having issues for two days straight and I’m on the verge of my power being cut off. Please fix this. It’s bad enough that this is the only option available for power.

User experience

🐞

Reported Bugs

46 issues

App thinks I've had an outage for a year

Bug

App crashes when checking billing history

Bug

App not compatible with latest iOS

Bug

App not compatible with my phone after update

Bug

Cannot sign in after recent update

Bug

App needs update when it's already updated

Bug

App won't open after update

Bug

App says not compatible with iPhone 13/14

Bug

App quit on iOS, says not compatible

Bug

Cannot get into account since update, says incompatible

Bug

Update incompatible to iPhone

Bug

Update broken, still says to update

Bug

App broke, says incompatible

Bug

App incompatible with iPhone 14 Plus

Bug

App is telling me to download new version, but can't use it

Bug

App won't load after update

Bug

Update won't let me into my account

Bug

View Usage as a graph is not good

Bug

App needs to be updated, not compatible with iPhone 14

Bug

Version incompatible, no option to update in App Store

Bug

App says I need to update, but there is no update

Bug

App saying not compatible with iOS 15.5

Bug

App says need updated version, but it is updated

Bug

App will not open, says incompatible

Bug

Invalid password error occurs constantly

Bug

App doesn't work after latest update

Bug

New app does not work, will not accept user account or password

Bug

Cannot pay online with app

Bug

Old version tells you to update and will not update

Bug

Flash out when confirm to pay the bill

Bug

App not working, can't log in

Bug

App deletes my password when trying to login

Bug

Notifications don't work

Bug

App is not working, giving a communication error

Bug

App doesn't process payments

Bug

No Retina display support

Bug

App looks outdated, doesn't fit screen

Bug

Notifications do NOT work

Bug

Cannot process payment using debit card

Bug

App won't load at all

Bug

App doesn't work, have to call in to pay

Bug

No login guidance provided

Bug

No longer receive alerts

Bug

Charge button at bottom of screen, cannot scroll to it

Bug

Stopped recognizing password

Bug

Pay both bills button doesn't work

Bug

Requested Features

7 requests

Ability to print receipt

Feature

Printer-friendly receipt option

Feature

Show balance due and original amount in list view

Feature

Improve app to show usage as a list

Feature

Yearly view for total monthly usage

Feature

Monthly view for daily usage

Feature

Daily view by hour

Feature

FAQ

How do I manage my My Energy Account?

You can manage your My Energy Account by logging into the app to view account details, check your balance, make payments, and set up alerts. Nearly all functions available on the web portal are accessible through the mobile app.

What information can I see in My Energy Account?

In My Energy Account, you can view your account details, check your current bill amount, and see your account balance. The app provides instant access to this information so you can stay informed about your energy usage.

Can I pay my bill using My Energy Account?

Yes, you can make payments directly through the My Energy Account app. The app also helps you find payment locations if you prefer to pay in person.

Does My Energy Account have ads?

No, My Energy Account does not contain advertisements. The app is designed to provide a clean and focused experience for managing your utility account.

What devices support My Energy Account?

My Energy Account is available on iPhones, iPads, and iPods. The app is optimized for these iOS devices, allowing for seamless management of your energy account.

How often is My Energy Account updated?

The latest version of My Energy Account is 1.697.0039, last updated on November 5, 2025. Updates typically include performance improvements and new features to enhance your experience.

What is the age rating for My Energy Account?

My Energy Account has an age rating of 4+. This indicates that the app is suitable for users of all ages, with no mature content.

Is My Energy Account free to use?

Yes, My Energy Account is completely free to download and use. There are no charges associated with managing your account or accessing its features.