Does not work at all.
I have downloaded it twice and it does not load at all. Just see a spinning wheel. The links in their emails do not work either. I may have to go in person or pay by phone. Nothing works online for this company.
App Won't Load
I don't know why the app won't load. Won't even go to the Home Screen. I have to go through my Safari browser just to make a payment 🙄
Useless
Was great but all day today not accessible even through main .com account!
Trouble
I’ve never had trouble until today.. I tried to log in and it says I need to update.. when I did I can’t log in.. tried to get new id and it says I’m not a customer. Plus when I look at the information it says my electric company is in South Carolina.. I’m in Kentucky, no wonder it won’t work!!
Website login works but app doesn’t
No matter what I try, website password doesn’t work on app.




