Won’t submit requests
The app will not submit requests and just spins.
Easily report issues
The app works great!
Reported a water leak and was able to submit an image.
Staff was very responsive in fixing the issue. Nice to now have a tool to report issues.
Reported a water leak and was able to submit an image.
Staff was very responsive in fixing the issue. Nice to now have a tool to report issues.
Deeply Flawed
Does not allow app to upload photos (just gives error messages). Does not submit even without photos, just gets stuck and freezes.
No updates available that might fix the bugs.
Very disappointing.
No updates available that might fix the bugs.
Very disappointing.
Cannot upload photos
For some reason the app cannot upload photos or videos, which are such an integral part of the process. I’m giving it one more try, after deleting it, to see if it works better. If not, goodbye!
Issues: Try This
I got in contact with a communications manager employed by Fairfield. Instructions provided and that were successful:
“For iOS users, log out of the app and log back in. If this feature is not accessible, uninstall and reinstall the app from the App Store.”
———
3 stars, when it works. Great. When it doesn’t, I jumped through hoops to find someone to assist.
“For iOS users, log out of the app and log back in. If this feature is not accessible, uninstall and reinstall the app from the App Store.”
———
3 stars, when it works. Great. When it doesn’t, I jumped through hoops to find someone to assist.
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