My Fibank User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral18.5% of reviews
Negative experience31.5% of reviews

~ Based on 92 written reviews from the US App Store.

Is My Fibank Safe?

My Fibank appears safe based on user ratings. AppsHunter Safety Score for My Fibank is 93/100.

This assessment is based on 441 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 418 App Store ratings for My Fibank.

Is My Fibank Legit?

My Fibank appears to be a legitimate app. AppsHunter Legitimacy Score for My Fibank is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Отвратително приложение!!!!

Отвратително!!!!

Bug

After the latest iOS 26.1 update, the app cannot connect to the server.

Working fine

Good app, with perfect new feature parking zone

Apple Pay

Unable to load card to apple wallet

Problem with logging in

I can't log in. I have a registration and a new password, but it won't let me scroll down and agree with the terms and conditions. I tried several times, deleted the app and installed it again and nothing works.

Приложението не работи

Опитвам се да вляза в приложението за да изпратя преводите които искам, но то не се отваря. Зарежда и зарежда, но не се отваря. Какво се случва?!

Works well

Great job designing the app, it works well and is very intuitive

Generally good and easy

The app is generally good and easy with few confusing things such as not able to see the transactions even when you tap the dates you want , only the money out not the money in. If you have two cards it’s sort of total you have and could not see the transactions . Needs to be more easy and clear .
Otherwise it’s easy to use and pay contactless.
For Bulgarina online banking it’s the best one bearing in mind that the rest are hopeless.
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Alright banking app

It’s alright, but for the love of God, fix the push notifications glitch where they don’t show up!

I have to reinstall the app every 3 months and set up everything from scratch yet again.

NOTIFICATIONS GLITCH

The Notifications 🔔 constantly shows the same number of unread notifications (when there are none)! It's a bug that's always been like that. It doesn't matter how many notifications you have or don't have. It just freezes on a completely random number! It's incredibly annoying, because every time you log in to the app, it makes you think that you have unseen notifications & when you go to check - there's nothing new!
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The worst mobile banking app ever

The app is built in a very user UNFRIENDLY way, which makes it impossible to navigate. There isn’t a single simple way to see all the past transactions…WORST APP EVER!

Notification to pay online unavailable

Everytime I want to pay online the notification doesn’t show, I have updated the app, latest IOS, the notification is active in my phone, I Ve been using this app for more than two years from now. I don’t know what’s wrong!

Неадекватни ъпдейти

Пушвате ъпдейти, свързани с нов iOS, и лимитирате клиентите си, които ползват по-стара версия на айфон, да не могат да ползват приложението... Хайде по-адекватно планирайте!!!

Push notifications does not work

I do not receive any notifications at all. I have latest IOS 18 and have this issue for last 2 months. Can you please check what is the issue?

Push notifications do not work

Great app, but push notifications do not work

Апликацията е трудна за навигация

Изключително НЕ професионално оформление на апликацията. Липса на опит при създаването на бутони и условия за лесно и бързо навигиране и за запазване на контакти / депозити / сметки и боравене с едно докосване достъп до цялостното меню. Сложен интерфейс.Изключително не удобно приложение за клиента.
Very user unfriendly app.
Shame on you guys.
Please fix it. Compare yourself with others and see how badly you are affecting the customers.
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Лесно и удобно използване

Благодаря за прекрасното Мобилно приложение. Супер лесно и удобно е да се използва.

Благодаря.

Обновление

Обновили приложение теперь не могу им пользоваться так как не могу обновить ее версию из за того что не подходит система ios

New update is for IOS 16 only

I’m using an IPhone 7 with the latest software update for it 15.8.3. Now I am unable to update the MyFibank app because of an old current IOS version. Is this mean that I have to buy a new device or to stop using Fibank services instead?

Overall it’s good

Hello,
As a suggestion to further improve the experience, please add dark mode and also when submitting a transfer the available amount to be visible also during all the stages and not only on the initial page. Thanks !