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My FirstMedia

My FirstMedia

by First Media

18 ratings
66 reviews
🎬 Entertainment
Free

Details

Released
June 17, 2016
Updated
March 11, 2026

Features

Developer

First Media
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My FirstMedia screenshot #1 for iPhone
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My FirstMedia screenshot #6 for iPhone
iphone
ipad
⭐66
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage your internet service account easily with this self-care application. Access your profile, check billing and package details, monitor network conditions, and find troubleshooting guides. Make payments and link your digital wallet for convenient transactions.

✓Manage First ID profile
✓Check billing and package info
✓View network area condition
✓Access troubleshooting guides
✓Make online payments
✓Link OVO registration
Show original description

What's New in My FirstMedia

5.0.8

March 11, 2026

First Media Joins XL Axiata! We are excited to announce that First Media is now officially part of XL Axiata! This is a significant step for us to bring you better and more innovative services. With the robust support of the XL Axiata network, you can look forward to: Improved Service Quality: Enhanced network performance for smoother streaming and faster internet connectivity.

More

User reviews

Most RecentHighest RatedLowest Rated

Tidak usah download

Tidak berguna. Bad service, bad company
Ddemaevan

Review jujur

Chat dengan cs ga bisa, atur kunjungan gk bisa, lewat twitter jawaban template . Sampah bet ini down mulu .
Ccupelis

Bagus

Bagus koq
RAResa Aditya

mobile apps ga jelas

dari awal download sampai update kesekian kalinya aplikasinya bener bener ga ada fungsi. UI/UX berantakan, mau buat laporan jg ga jelas harus kemana, lemot, kalo emg ga niat dimaintain mending ga usah dibuat aplikasinya daripada ada tapi useless
PFPENGGUNA FM

Bad App

halo, actually ini sangat bad app sih, banyak page yang ga responsive atau no response disaat on click atau failed to load, kok bisa lolos QA ya?
Rramadianrp
See 61 more reviews

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FAQ

What can I do with this app?

This app allows you to manage your internet service account. You can update your profile, check your billing status and package details, monitor your current network area condition, and access troubleshooting guides to resolve common issues. It also facilitates online payments and linking your OVO registration.

Is this app free to use?

Yes, the application is available for free. There are no charges to download or use its core features for managing your internet service account.

What information do I need to use the app?

To use the app effectively, you will need your First ID and associated profile information. This will allow you to access and manage your specific account details, billing history, and network status.

How can I fix common internet problems using the app?

The app includes a comprehensive Troubleshooting Guide (Selfcare) section. This guide provides step-by-step instructions and solutions for most common internet problems, helping you resolve issues independently without needing to contact support.

Can I make payments through the app?

Yes, the app allows you to make payments online directly. You can also add your OVO registration linked to your FirstID, which may streamline future payment processes.