My Islamabad
Your Data, Our Responsibility
About
This app allows users to submit and track complaints and service requests in real-time. It also facilitates secure online payments and provides access to payment history for city services.
What's New in My Islamabad
7.9.2
November 15, 2025
Introducing the upgraded My Islamabad App - now faster, smoother, and redesigned with an enhanced UI for an improved experience. - Complaint Management: Submit, track, and manage complaints in real time. - Case Management: File service requests and receive instant updates. Download the latest version to enjoy a more streamlined and efficient way to interact with city services.
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FAQ
How do I submit a complaint using My Islamabad?
You can submit a complaint directly through the My Islamabad app by navigating to the complaint management section. The app allows for real-time submission and tracking of your reported issues.
Can I track the status of my service requests in My Islamabad?
Yes, My Islamabad provides real-time updates on your filed service requests. You can monitor the progress of your cases directly within the application.
Is it safe to make payments through My Islamabad?
My Islamabad offers secure online e-payments. The app is designed to protect your financial information when making transactions for city services.
What information can I access regarding my payments in My Islamabad?
You can access your complete payment history through the e-payments section of My Islamabad. This allows you to review past transactions made via the app.
What devices does My Islamabad support?
My Islamabad is currently supported on iPhone devices. Information regarding Android or other platform compatibility is not specified.
How often is My Islamabad updated?
The latest version of My Islamabad is 7.9.2, which was last updated on 2025-11-15. This indicates a recent update, suggesting the app is actively maintained.
What is the age rating for My Islamabad?
My Islamabad has an age rating of 4+. This means it is considered appropriate for users aged four and above.
Does My Islamabad have ads?
No, My Islamabad does not contain advertisements. The app is free to download and use without any ad interruptions.
