Can’t login in. Can’t access the exercises I’m supposed to do…
I see from other reviews that other people have had the same problem. This is essential for my rehab. This needs to be fixed!
Was given exercises to do at home. Was unable to login to see what I need to be doing at home to hopefully speed up my recovery. My therapist showed me these exercises of course, but I needed to double check my form so I didn’t injure myself more.
I called and they double checked my info, said I was all set and to try again. Still no success. Call again to confirm my info was correct, was told it was accurate. Still no success.
They don’t know how to fix it and said they didn’t even know who they could call to solve the problem.
Was given exercises to do at home. Was unable to login to see what I need to be doing at home to hopefully speed up my recovery. My therapist showed me these exercises of course, but I needed to double check my form so I didn’t injure myself more.
I called and they double checked my info, said I was all set and to try again. Still no success. Call again to confirm my info was correct, was told it was accurate. Still no success.
They don’t know how to fix it and said they didn’t even know who they could call to solve the problem.
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AArtemisiaAmnesia
Forced usage of app by company
Very predatory that ivy rehab has updated their UI in the last few months so that patients aren’t allowed to look at their home exercise program and are forced to download the company’s app in order to access such a fundamental part of their care. The app doesn’t even recognize me as a patient, so I am now unable to access my care plan. In the past, I could just click on a link in my email and see my home exercise plan, now that link takes me to a page that forces me to download this app. Since I can’t log in to the app, I am unable to conduct physical therapy at home.
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NNephilimPotter
Confused
I have a question about the exercises and I don’t see where I can contact The Therepist With my question. I’m new.
6E64 and life should be easier.
Don’t open you’ll log event
This needs serious updates-
1. It auto logs excercise if you look at it
2. You cant back it up, once it says your done congratulations better luck tmrw
1. It auto logs excercise if you look at it
2. You cant back it up, once it says your done congratulations better luck tmrw
APair port
Tests your patience
This app needs to be reworked. While the video session is easy to follow good luck trying to find the video session.. Navigating from one session to another using different sets and techniques is virtually impossible. I spent more time trying to find the next session than I did doing the actual exercise. I am going to recommend my physical therapist to not send me Sessions through this app.
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KTKennett Toolsman
