Not updating
The app is not updating anymore
My JE
the app doesn’t allow me to log in , i type
my
email and account number and then it says everything matches but sending email
for verification but no email ever comes frustrating
my
email and account number and then it says everything matches but sending email
for verification but no email ever comes frustrating
Nice app But now starting to lag
It use to keep up to date readings but it’s now over a week behind in data
Very good but
The app is very good and the information shown is good
But the only neg comment would be the delay between between the figures and information shown
Would be better if the different rates like between economy 7 and standard rates
But the only neg comment would be the delay between between the figures and information shown
Would be better if the different rates like between economy 7 and standard rates
Simplicity
Excellent app. It makes the most of the self-reading meters. The ability to drill down in such detail is amazing.
Review
It good to know how much you’re spend on electricity on a daily basis and see what appliance is using the most electricity.
Dates
Can you get the dates correct in the monthly review. It often skips dates and forward dates.
App not working
Can this be looked at as the app once downloaded does not work at all. Does not seems that requires any update, so up to date
Heading down hill rapidly
I’ve been using the app since it was released and the more I use it, the more I want to delete it but keep hoping they will fix it 🤞
On the insights tab, it misses one or more days of readings each month and frequently sends me messages saying my usage is well below normal when it is the app being unable to read the data from my meter. Within a day or two the missing reading appears (sometimes) and negates the notification.
This pushes out the forecast for the month showing a significantly lower estimate for what it thinks I will use.
Occasionally, (it appears to be mainly December each year so far), when the app fails to add the DD payment to the bills tab for that month so my current bill is out.
I have tried reinstalling the app but that doesn’t fix the problem unless I log a ticket and they “reset” my account after which I have to wait a day or so before I can log back in.
The last couple of months the app just seems to hang if I try to view previous months data.
I waited for the latest update which came out the other day with “general improvements” but nothing seems to have been fixed … it still crashes and Decembers payment is still missing.
So far in January (12th) I am missing 2 days readings so the estimate is around half what it will be by the end of the month.
Probably best to scrap it and start again
On the insights tab, it misses one or more days of readings each month and frequently sends me messages saying my usage is well below normal when it is the app being unable to read the data from my meter. Within a day or two the missing reading appears (sometimes) and negates the notification.
This pushes out the forecast for the month showing a significantly lower estimate for what it thinks I will use.
Occasionally, (it appears to be mainly December each year so far), when the app fails to add the DD payment to the bills tab for that month so my current bill is out.
I have tried reinstalling the app but that doesn’t fix the problem unless I log a ticket and they “reset” my account after which I have to wait a day or so before I can log back in.
The last couple of months the app just seems to hang if I try to view previous months data.
I waited for the latest update which came out the other day with “general improvements” but nothing seems to have been fixed … it still crashes and Decembers payment is still missing.
So far in January (12th) I am missing 2 days readings so the estimate is around half what it will be by the end of the month.
Probably best to scrap it and start again
Show more
App freeze on the latest update
Your app is freezing on the starting page
Please fix the issue
Please fix the issue
Really good.
It’s really good to have an idea how much I am using and to keep an eye on it. Many thanks.
Stopped working
I love this app but it’s stopped working for me mid July
4 star
Thats all
Monitoring of consumption for heating
A very good web site spoiled only by the
Regrettable removal of the ability to discreetly monitor consumption of electricity for heating, low tarif and standard tarif. This is now only possible when periodic bills are produced which is obviously too late to be of much use.
Regrettable removal of the ability to discreetly monitor consumption of electricity for heating, low tarif and standard tarif. This is now only possible when periodic bills are produced which is obviously too late to be of much use.
So useful
This helps to keep me up to date with my electricity consumption and how much I am spending.
Needs improvement
Hi
The app needs improvement as the quarterly bills are not showing on the credits/ debits at the time issued. In fact only old ones are available.
There are other minor issues but I don’t have the energy to start writing a full review.
The app needs improvement as the quarterly bills are not showing on the credits/ debits at the time issued. In fact only old ones are available.
There are other minor issues but I don’t have the energy to start writing a full review.
Brilliant
Reduced my bill after a few weeks
Does it’s job….but
If you want, for example, to compare your usage from the previous month, to the same month two years ago it is a tedious process of scrolling day by day.. you can’t just choose a year and jump to a particular day or month .. bloody annoying
Instant information
Being able to see your daily spend is great! No nasty surprises apart from the home in electricity costs
Fantastic app
Just want to say how great this app is
More people should be encouraged to use it
Very SMART work
More people should be encouraged to use it
Very SMART work
