My Library App

My Library App

by London Borough of Sutton

1 ratings
61 reviews
Free

Details

  • Released
  • Updated
  • August 16, 2019
  • June 12, 2026

Features

My Library App screenshot #1 for iPhone
My Library App screenshot #2 for iPhone
My Library App screenshot #3 for iPhone
My Library App screenshot #4 for iPhone
My Library App screenshot #5 for iPhone
My Library App screenshot #6 for iPhone
iphone
ipad
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About

Manage your library account on the go. Search catalogs, renew borrowed items, and place holds on new books. Access services from numerous participating libraries across various boroughs.

βœ“Account management
βœ“Catalogue search
βœ“Renew books
βœ“Reserve books
βœ“Access multiple libraries
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What users say

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What's New in My Library App

2026.22

June 12, 2026

Minor fixes and enhancements, including: Improvements in the renewal process Accessibility enhancements with grouped tabs Added a password view toggle on the Linked Accounts login

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User reviews

Frequently stops working

App is reasonably well designed but often stops working - e,g I can’t log in now

So far so good

I use this app to check if my local library has the specific book I am looking for. It is pretty useful to see if its available and easy to find when I go to the library. I also like the fact that I can scan my library card barcode in the app at the self checkout instead of my physical library card.
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Not great

The app is generally a good idea but why is it so poorly made???? It signs me out several times a day which is an annoying waste of time. I have to go find the numbers, enter the long number manually (the scanner either doesn’t work or works with errors), and then re-link the accounts of my children. Every single time! This is ridiculous and quite annoying.
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Great app with issues

When working this app is brilliant and I love it. Can you fix the fact that it keeps logging out and unlinking account?

Crashes on ipad mini 2

Cannot open it on 12.5.7

Developer apps

User experience

🐞

Reported Bugs

42 issues

App frequently stops working

Bug

App signs users out multiple times a day

Bug

Barcode scanner not working or working with errors

Bug

App keeps logging out and unlinking accounts

Bug

App crashes on older devices (iPad Mini 2)

Bug

App fails to connect to server

Bug

App shows blank support page

Bug

App has not been working for extended periods (months)

Bug

App unable to connect to any services

Bug

Catalogue search not working

Bug

Account shows returned books as still on loan

Bug

App does not open for some users

Bug

Returned books not being removed from account

Bug

Unable to delete returned books

Bug

Unable to renew books

Bug

Error when trying to sign in again after deletion

Bug

App shows returned books still on loan

Bug

Cannot search library catalogs

Bug

App records are incorrect or incomplete

Bug

App loses linked account information frequently

Bug

Reserved books not being delivered to the library

Bug

App does not have a search function on iPhone version

Bug

App does not scroll down on iPhone version

Bug

App only searches ebooks, not whole library content

Bug

Pictures not loading for reserved items

Bug

App refuses to recognise internet connection

Bug

App shows 'unable to connect to server' error

Bug

App regularly deletes all account information

Bug

App not showing loans to renew, leading to overcharging

Bug

App won't log in, requiring library visit to sort

Bug

App frequently shows incomplete records or loses information

Bug

App takes a long time to load data

Bug

App is glitchy

Bug

App search facility is poor

Bug

App often requires re-entry of card number and PIN

Bug

App frequently does not work

Bug

App unable to log on for multiple days

Bug

App cannot find local libraries

Bug

App cannot create an account

Bug

App search facility shows distant libraries

Bug

App is unreliable

Bug

App won't reinstall after deletion

Bug
✨

Requested Features

6 requests

Ability to pay fees on the app

Feature

Add reading list function

Feature

Ask which linked user account wants to place a hold

Feature

Link children's accounts to parent's account

Feature

Search by author or both title and author

Feature

Help section or reset PIN

Feature

FAQ

What can I do with this app?

This app allows you to manage your library account from your iPhone, iPad, or iPod Touch. You can search the library catalog, renew books you have borrowed, and place reservations for books you wish to borrow.

Which libraries are included?

The app provides access to libraries within the Libraries Consortium. This includes libraries from boroughs such as Barking and Dagenham, Brent, Ealing, Enfield, Hackney, Harrow, Havering, Kingston, Lewisham, Luton, Merton, Newham, Sutton, Tower Hamlets, and Vision Redbridge Culture and Leisure, as well as Waltham Forest Libraries.

Is this app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned.

What devices is this app compatible with?

The app is designed for use on iPhone, iPad, and iPod Touch devices, indicating compatibility with Apple's iOS ecosystem.

How do I search for books?

You can search the library catalog directly within the app. This feature allows you to find available books and other materials across the participating Libraries Consortium branches.