Video Issue
You can only upload one video a day. Once the video is uploaded you can’t download it and get it back. You have to pay for a subscription. So your videos are lost if you don’t save them somewhere else. Very disappointing. This app had so much potential.
Response from developer
You can download your yearly life movies.
Frustrating
Forgot my password and asked for reset. I received a link but it asks for old password. So I am locked out.
I respect that this app tells you on the app store what the fees are. They are not sneaky.
However…
I uploaded a few videos and don’t see any benefit to keeping them in this format. Much easier to send videos directly to my friends.
I respect that this app tells you on the app store what the fees are. They are not sneaky.
However…
I uploaded a few videos and don’t see any benefit to keeping them in this format. Much easier to send videos directly to my friends.
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Response from developer
Sorry, you did not like the app. I would have been happy to help you with resetting password.
Remove the phone number sign up
I can deal with giving my email but my phone number is way too much for an app that collects photos. You have to verify your number too in order to actually use the functionality of the app. I don’t get why this information is relevant? I’ve had to remove it as didn’t feel comfortable with that at all.
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Looked promising, but no support
I was really excited to give this a try. I tried it out before creating an account and it seemed interesting. However, when I tried to create an account a glitch happened, and I lost the photos I had taken prior to creating an account. I’ve never been able to log into the account I made to try and save those photos. I’ve emailed the developer several times with absolutely no response. It may be a great app, but I have not been able to try it and have not been able to get any support.
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Response from developer
Good Morning, I apologize for the delay. There has been an issue discovered causing a problem with signing up which should be resolved within a week. Also you must create an account before taking photos and videos that you wish to be saved. Please try again in about a week and if still having an issue please email us at support@mylifejournalapp.com. Thank you.
Couldn’t even create account
Tried multiple times to get the code sent to my phone to verify, came the next morning but by that point I couldn’t get back there because when I went to log in it said my password was wrong. Went to reset my password and it said it would send another text link but that never came. Trying another app instead.
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