Video Issue
Response from developer
You can download your yearly life movies.
Frustrating
I respect that this app tells you on the app store what the fees are. They are not sneaky.
However…
I uploaded a few videos and don’t see any benefit to keeping them in this format. Much easier to send videos directly to my friends.
Response from developer
Sorry, you did not like the app. I would have been happy to help you with resetting password.
Remove the phone number sign up
Looked promising, but no support
Response from developer
Good Morning, I apologize for the delay. There has been an issue discovered causing a problem with signing up which should be resolved within a week. Also you must create an account before taking photos and videos that you wish to be saved. Please try again in about a week and if still having an issue please email us at support@mylifejournalapp.com. Thank you.
Couldn’t even create account
Super helpful
Can’t journal.
love this journal
Not Good
One of the best apps out there to keep your memories and pass down to your kids
Response from developer
Wow thank you for sharing that and glad you like it.
Pretty good
Response from developer
Hello and thank you for your review. We will work on that as a future feature update.
Get this app!!
I was looking for a app that would not charge you and is for a year video, and I found it! Please get this app it is amazing! 🥰
Response from developer
Thank you so much for your review. I am so glad you love the app and look forward to sharing your life movies with you each year.
One day at a time
Response from developer
Thank you so much for your review. I appreciate your honest feedback and that is a good suggestion for future feature development to consider.
Amazing customer support!!
Response from developer
Thank you so much for your review and sharing your experience. We appreciate you and are here to support and help you anytime.
Can’t sign up
Pretty good
Response from developer
Thank you so much for your review. I am so happy you like the app and got to see your 2020 movie. At this time we do not have that as a feature for the photos to be in chronological order, but this is a good suggestion for future improvements. Right now here is what you you can do to edit your movie. If you tap on your 2020 movie, then click the pencil icon in the top right, you can then select the photos you want or don’t want to appear in the movie, and also change the background music.
Question
Thanks for creating such an app :)
Few qs:
Would I be able to take multiple photos and videos per day without the premium option? And is there a free option to upload to the cloud? (Will all my photos in the app disappear if I delete them off my camera roll or my phone crashes?)
And can I save my life videos without premium?
Tsm
.
Response from developer
Hello and thank you for your feedback. I just tried this as if I was a new user and it seem to be working fine. Are you using the most recent version of the app? Please delete the app and reinstall and try again. Can you please email me at support@mylifejournalapp.com so I can trouble shoot this for you? Thank you.
