My Massey

My Massey

Your Massey Services Account

61 ratings
67 reviews

Archived App (Last seen on 5 May 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • May 22, 2012
  • August 26, 2025

Features

My Massey screenshot #1 for iPhone
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About

Manage your home services account conveniently from your mobile device. Pay bills, submit service requests, review history, and communicate with customer care. Share photos for quick diagnoses.

Pay bills
Submit service requests
Review service history
Communicate with customer care
Share pictures for diagnosis
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What's New in My Massey

2.1.4

August 26, 2025

- App fixes and improvements.

User reviews

Take it off the App Store

If no one is maintaining this please remove it because it’s not even working. No one can log in, it’s giving your customers a bad experience.

I wish I could give a lower star than one.

When I first hired the company to spray my yard, their app was pretty good and now overtime the app has gotten to be worse and worse and absolutely useless. They need to fire their IT company and hire a company who can make their app work like it should.

Worst app ever

This is the wrost app ever made. It never work, nobody at Massey can provide assistance and they keep saying there is jothing rhey can do about it.

Good Luck

We have had a very bad experience with this company. We have Landscape Services and have had reported issues without resolution. Each time thy come out I’m told that the lawn doesn’t get enough sun. The app doesn’t work either and their customer service people have said “it never does”

C’mon Massey you said you were the best. Prove it!
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App fails constantly

Again I thought I would just sign in to app and pay my bill. Well, that didn’t happen it’s been at least a dozen attempts on my part to be able to sign in. So I just called and it’s now set up for auto pay, I think maybe it’s not working is my new to me iphone15, and Massey hasn’t updated there software to recognize newer iPhones. I’m thinking I’ll check out the competition and see if there system works..
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FAQ

What can I do with the My Massey app?

The My Massey app allows you to manage your Massey Services account from your mobile device. You can pay your bill, submit a service request, review your service history, and communicate directly with the Massey Customer Care Team. You can also share pictures for a quick diagnosis by the technical team.

How do I register for the My Massey app?

To register for the My Massey app, you will need your Massey account number. This number can be found on your billing statement or service report. If you cannot locate your account number, you can contact the Customer Care Team at 1-888-2MASSEY (262-7739) for assistance.

Is the My Massey app free to use?

Yes, the My Massey app is free to download and use. There are no charges associated with managing your account or submitting service requests through the application.

What information can I share with the technical team?

You can share pictures of any issues or concerns you are experiencing with the Massey Services Technical Team through the app. This allows for a quicker diagnosis of the problem before a technician arrives.