Doesnt work
Keeps crashing and closing. Please fix the bugs
Not usable
I tried to sign up but got stuck at the provider section. I can’t pick my doctor because the app think I’m in Illinois when I’m actually in Georgia. It picks the provider list by location but it’s got my location wrong and there’s no way to pick a location.
Quick and easy!
I used the app this morning to schedule an appointment with my PCP—it literally took seconds! So much easier than calling the office and waiting to speak to someone!
DIFFICULT
The app is one of the hardest to navigate and enter concerns or symptoms. I don’t know if I have a doctors appointment this morning or not. I’m supposed to, but I don’t have a confirmation.
Useless
Impossible to schedule appointments.
Useless
This app does not work. I used the “on my way” feature when leaving my house and clicked the “arrived” button when I was there. They have no record of either. There were supposedly two people waiting when I left my home, but now I am sixth in line and they don’t care. The app is good for nothing but false hope of quickly seeing a doctor for my daughter. Very disappointing!
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Kokie Mill
App says 1 waiting , there are at least 12 people waiting
Broken app with fake reviews
This app is essentially unusable. It doesn’t feel like a finished app, this is like a day 1 alpha version release. The funniest thing is that the reviews are flooded with fake 5 star reviews from 9 and 2 years ago. Way to go, memorial.
Horrible ap
I don’t know why someone gave this app a 5 star … I selected to do tele health visit for urgent care .. it allows u to select the time and then u wait and nothing happens…the app just spins with a weird memorial back ground .. and the wait time is never right for express care when you go to see how busy the office is.. it might say 1 but you get there and it is 10… I don’t understand how this app is allowed to be so unhelpful to folks during a time when things are super busy for everyone due to Covid
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Best app ever!!
I am able to schedule appointments for my son and I without having to wait on the phone or wait for a call back!! I absolutely love it!!
Self scheduling
Very easy to use, saved me the time of calling to schedule appointment and waiting on hold. Response time was very quick.
On my way
I really like being able to tap the “on my way” feature and feel confident I’ll be able to get right in. Very nicely done. And I am eager for the iteration of this app to see what additional functionality there will be.
Best app
Best way to see the waitlist and book for the ExpressCare based on the location. The UI is nice and simple.
New Look App
I like the on my way feature and the new design. I hear there are other great features coming soon.
Useless for measuring wait time because...
They’ve added other services to the department such a laboratory and I think radiology. I was the “second” patient on the urgent care list, and 40 minutes later, after watching at least 7 people be called and go back for things, they finally called me. They need to add those “other patients” to the number recorded on the app, so people can decide whether or not to go somewhere else or come in. I would have left had I been told the amount of people who were in front of me.
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Waiting simplified!
Perfect for those on the go and needing immediate treatment! Great job EC!
Accurate Info - Great App
Simply put, this is a great app with accurate info!
less wait
What a great tool for those on the go !
Wait times now on mobile - outstanding!
A fantastic way to check EC wait times at all locations from anywhere via your mobile device - and it's accurate! Map functionality is extremely helpful as well
Totes amazing
This is the greatest Memorial ExpressCare app I have ever seen!
