Incompatible with my iPhone. Poor support.
The app doesn’t work on my iPhone 12 Mini (iOS 26.4.2). All I see is a photo of a bridge over a river. The “App Support” button here in the App Store leads to a “Not Found” page on the bank’s website. I submitted a message a few weeks ago via the website’s Contact Us page, but no response was received. I called the bank at a time that was convenient to me, and I was told to call back during regular business hours; they wouldn’t pass along a message. Disappointed customer. I was hoping for better support!
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They are quick!
I reached out through an email/message about the app and i was relied to and it was resolved in less than a day. That was comforting. Thanks!
Online banking
Fantastic online services
Crashing
Every since the newest update it has been crashing instantly every time I log in. Please fix.
This is horrid
I wish I’d never heard of autobooks! What a nightmare to find even basic information so I can reconcile. *scream*
Can’t find accounts or any of my banking information
The app lacks simplicity so that it is intuitive to use. This app has not been working for me and still has issues even after spending time with staff. I use several other apps for banking institutions and have not had similar problems. So far staff has really made efforts to help. Unfortunately I’m still having issues accessing accounts.
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Great new app!
Awesome updated app!
Bundling of Transactions Not Helpful
I have several accounts in my care, some of them belonging to a parent. I don’t always want to see any transactions except my own. When I opened this up, my first thought was that someone got ahold of my card, because there were listed transactions for places I have not been. Only after I scrolled down and saw a deposit that made sense for a parent did I take a breath and also attribute those “not me!” transactions to my parent as well. Not helpful. I want to choose an account to view transactions for, not see them all together.
Otherwise, having not tried to make a deposit, not a transfer, nor look anything up, I reserve further judgment.
Otherwise, having not tried to make a deposit, not a transfer, nor look anything up, I reserve further judgment.
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