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My NTRA

My NTRA

by National Telecom Regulatory Authority

227 ratings
85 reviews
💼 Business
Free

Details

Released
August 30, 2021
Updated
August 17, 2026

Features

Developer

National Telecom Regulatory Authority
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About

Access comprehensive information on Egyptian telecom services, including user rights and safe usage guidelines. This app offers interactive tools for service quality checks, complaint submission, and mobile number portability inquiries.

✓Telecom service information
✓User rights and duties
✓Service quality maps
✓Create complaints
✓Query MNP requests
✓Internet & network quality check
Show original description

What users say about My NTRA

Reviews of My NTRA are mostly negative: the Business app is rated 1.5/5 from 227 App Store ratings. What users like most: some users find the app useful for monitoring internet services. Top complaints: app crashes frequently on iOS devices, white screen appears when launching application. Summarized from real user reviews.

Positive things

  • 👍Some users find the app useful for monitoring internet services

Negative things

  • 🐛App crashes frequently on iOS devices
  • 🐛White screen appears when launching application
  • 🐛App fails to open or closes immediately
  • ❌Poor customer service quality
  • ❌Weak internet connectivity speeds
  • ❌Limited internet packages at high prices
  • ❌Perceived as monopolistic practices
  • ❌App full of bugs and errors
  • ❌Lagging and performance issues
  • ❌Verification code not being sent
  • ❌Password validation issues during registration
  • ♿Not compatible with VoiceOver screen reader for accessibility
  • 🚫Biased regulation favoring ISPs over consumers
  • 💰Unfair pricing compared to neighboring countries
See all reviews

What's New in My NTRA

1.4.9

August 17, 2026

-Fix Store Bugs -Application enhancements

User reviews

Most RecentHighest RatedLowest Rated

يعمل مجددا بس محتاج تحسين

التطبيق عاد للعمل اخيرا ولكن محتاج تحسين من حيث استقبال الطلبات والرد عليها ورقمنة عدد من طلبات المراجعة وخلافه
MFMo the Freiburger

Passport id not working

Its asking for national id only and im registered with my passport at the phone company, you need to add an option to use the passport id instead of elrakam elkawmy
BBooodjduueje

تطبيق فاشل

فشل أصلا فى التسجيل..لا يتم إرسال رمز التأكيد..فشل فشل فشل!
Yyotta77

مفيش معلومات

يعني ايه رقمي القومي غير صحيح اكتر من ٢٠ مره و نفس القصه .
SSSamo Simon

Samir

Finally the app is working great and fast
000FreePalestine000
See 80 more reviews

Developer apps

ITU-GSR 2023
ITU-GSR 2023

by National Telecom Regulatory Authority

💼 Business
Free
Telephony
Telephony

تسجيل هاتف آمن وسهل

💼 Business

(659)

Free
See developer apps

User experience

🐞

Reported Bugs

8 issues

App crashes on iOS devices

Bug

White screen on launch

Bug

Instant app closure after opening

Bug

Password validation not accepting valid inputs

Bug

Verification code delivery failure

Bug

App incompatible with VoiceOver accessibility feature

Bug

Login screen freezing

Bug

App not launching on iPhone 6s Plus and similar devices

Bug
✨

Requested Features

7 requests

Unlimited internet packages

Feature

Removal of fair usage policy restrictions

Feature

Display phone numbers alongside quantity information

Feature

Improved app stability and performance

Feature

Better customer support system

Feature

Faster internet speeds (above 100 Mbps)

Feature

Larger data allowances (above 500 GB)

Feature

FAQ

What does the My NTRA app do?

The My NTRA app provides users with detailed information about Egyptian telecom services, including how to use them safely and an overview of their rights and responsibilities as consumers. It also offers interactive features for managing telecom-related tasks.

What are the key features of the My NTRA app?

Key features include access to informative content on telecom services, details on user rights and duties, interactive service quality maps, and tools to create complaints, query mobile number portability requests, and check internet and network quality.

Is the My NTRA app free to use?

Yes, the My NTRA app is available for free. Based on the provided information, there are no in-app purchases or advertisements, indicating a completely free user experience.

Who is the My NTRA app intended for?

This app is designed for anyone who uses or is interested in telecom services in Egypt. It aims to empower users with knowledge and provide convenient tools for managing their mobile and internet services.

Can I check my internet speed with this app?

Yes, the app includes an interactive feature for checking your internet and network quality. This allows users to assess their current service performance.