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My NTRA

My NTRA

by National Telecom Regulatory Authority

177 ratings
67 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • August 30, 2021
  • October 30, 2025

Features

Developer

National Telecom Regulatory Authority
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About

Access comprehensive information on Egyptian telecom services, including user rights and safe usage guidelines. This app offers interactive tools for service quality checks, complaint submission, and mobile number portability inquiries.

✓Telecom service information
✓User rights and duties
✓Service quality maps
✓Create complaints
✓Query MNP requests
✓Internet & network quality check
Show original description

What users say

Summarized from real user reviews of My NTRA. Based on 177 reviews and a 1.5/5 average, it highlights the 1 positive and 14 negatives reviewers mention most about this Business app.

Positive things

  • 👍Some users find the app useful for monitoring internet services

Negative things

  • 🐛App crashes frequently on iOS devices
  • 🐛White screen appears when launching application
  • 🐛App fails to open or closes immediately
  • ❌Poor customer service quality
  • ❌Weak internet connectivity speeds
  • ❌Limited internet packages at high prices
  • ❌Perceived as monopolistic practices
  • ❌App full of bugs and errors
  • ❌Lagging and performance issues
  • ❌Verification code not being sent
  • ❌Password validation issues during registration
  • ♿Not compatible with VoiceOver screen reader for accessibility
  • 🚫Biased regulation favoring ISPs over consumers
  • 💰Unfair pricing compared to neighboring countries
See all reviews

What's New in My NTRA

1.3.92

October 30, 2025

Bug fixes Change Server certificate

User reviews

Most RecentHighest RatedLowest Rated

App log in service error

App was working fine
Now when i try to log in it return alret service unavailable
Even it success login
Try to find phone

Give me same error
Muh_elsaiedMuh_elsaied

عاوزين إنترنت غير محدود في مصر

شركة وي بتسرق الشعب عاوزين إنترنت غير محدود
الجيجات مش بتتعبى في شوال و تتباع بالكيلو
Shayma MahfouzShayma Mahfouz

‎#انترنت_غير_محدود_في_مصر ‎#Unlimited_Internet_In_Egypt ‎#مصر_فيها_النت_محدود ‎#الغاء_النت_المحدود_ف

‎#انترنت_غير_محدود_في_مصر ‎#Unlimited_Internet_In_Egypt ‎#مصر_فيها_النت_محدود ‎#الغاء_النت_المحدود_في_مصر ‎#الغاء_نظام_الباقه
‎#شخلل_عشان_تجدد_الباقة ‎
#انترنت_غير_محدود_ياNTRA
#إلغاء_النت_المحدود_ياNTRA
AhmikjjjjAhmikjjjj

Sha3b masr

‎#انترنت_غير_محدود_في_مصر
‎#Unlimited_Internet_In_Egypt ‎#مصر_فيها_النت_محدود ‎#الغاء_النت_المحدود_في_مصر ‎#الغاء_نظام_الباقه
‎#شخلل_عشان_تجدد_الباقة ‎#مش_هشحن_باقه_النت
#انترنت_غير_محدود_ياNTRA
#إلغاء_النت_المحدود_ياNTRA
MchaltoutMchaltout

مصر

نريد انترنت غير محدوود يا فاسديين
بلد بنت و س خ …بلد بنت و س خ …
See 62 more reviews

Developer apps

ITU-GSR 2023
ITU-GSR 2023

by National Telecom Regulatory Authority

💼 Business
Free
Telephony
Telephony

تسجيل هاتف آمن وسهل

💼 Business

(622)

Free
See developer apps

User experience

🐞

Reported Bugs

8 issues

App crashes on iOS devices

Bug

White screen on launch

Bug

Instant app closure after opening

Bug

Password validation not accepting valid inputs

Bug

Verification code delivery failure

Bug

App incompatible with VoiceOver accessibility feature

Bug

Login screen freezing

Bug

App not launching on iPhone 6s Plus and similar devices

Bug
✨

Requested Features

7 requests

Unlimited internet packages

Feature

Removal of fair usage policy restrictions

Feature

Display phone numbers alongside quantity information

Feature

Improved app stability and performance

Feature

Better customer support system

Feature

Faster internet speeds (above 100 Mbps)

Feature

Larger data allowances (above 500 GB)

Feature

FAQ

What does the My NTRA app do?

The My NTRA app provides users with detailed information about Egyptian telecom services, including how to use them safely and an overview of their rights and responsibilities as consumers. It also offers interactive features for managing telecom-related tasks.

What are the key features of the My NTRA app?

Key features include access to informative content on telecom services, details on user rights and duties, interactive service quality maps, and tools to create complaints, query mobile number portability requests, and check internet and network quality.

Is the My NTRA app free to use?

Yes, the My NTRA app is available for free. Based on the provided information, there are no in-app purchases or advertisements, indicating a completely free user experience.

Who is the My NTRA app intended for?

This app is designed for anyone who uses or is interested in telecom services in Egypt. It aims to empower users with knowledge and provide convenient tools for managing their mobile and internet services.

Can I check my internet speed with this app?

Yes, the app includes an interactive feature for checking your internet and network quality. This allows users to assess their current service performance.