Worked great until …
Never had a problem until y’all gave a make-over to the website, and you must have broken something on the back-end, because everything related to accounts is toast. Updates that used to happen auto-magically now require a force-quit to trigger.
• for starters, the day the website was refreshed, I lost all of my kids from my linked accounts. (Submitted three IT tickets and yet to hear back. )
• if you scanned in a returned book, the app used to update immediately. Now it requires a force-quit.
• when placing a hold, you get a confirmation that it went through. But then when you go to your holds, it’s not there.
• for both of the last two, I’ve tried every permutation without force quitting it, and it just won’t update. Tried walking out of Wi-Fi range and then back again, tried simply closing the app and not force quitting it, waited 24 hours to see if it would update, and it never did. But then sure enough, force quit, and everything update updates.
• also kind of a bummer that all that work went into updating the webpage but the app still looks like a 1.0 version. The main menu does not contain the items that a user would consider to be “main.” it’s kind of sort of nice that you can rearrange the items in the “main” menu, but it would be nice if all of the things “my account” or more upfront and could be kept at the top.
I will update this when the server side problems appear to be fixed .
• for starters, the day the website was refreshed, I lost all of my kids from my linked accounts. (Submitted three IT tickets and yet to hear back. )
• if you scanned in a returned book, the app used to update immediately. Now it requires a force-quit.
• when placing a hold, you get a confirmation that it went through. But then when you go to your holds, it’s not there.
• for both of the last two, I’ve tried every permutation without force quitting it, and it just won’t update. Tried walking out of Wi-Fi range and then back again, tried simply closing the app and not force quitting it, waited 24 hours to see if it would update, and it never did. But then sure enough, force quit, and everything update updates.
• also kind of a bummer that all that work went into updating the webpage but the app still looks like a 1.0 version. The main menu does not contain the items that a user would consider to be “main.” it’s kind of sort of nice that you can rearrange the items in the “main” menu, but it would be nice if all of the things “my account” or more upfront and could be kept at the top.
I will update this when the server side problems appear to be fixed .
Show more
Wish it worked
The app used to work and would remember my library card number. Now - I have to enter my entire card number every time I want to use the app.
I now use my computer, which will remember my card number.
I don’t know who is over technology, but it would be great to get things fixed. I am finding I am later returning books and don’t use the library as much because of this.
Please please look into this! I love our library and would appreciate seeing this updated.
I now use my computer, which will remember my card number.
I don’t know who is over technology, but it would be great to get things fixed. I am finding I am later returning books and don’t use the library as much because of this.
Please please look into this! I love our library and would appreciate seeing this updated.
Show more
Simply does not work
It used to work well but has now stopped letting me log in. In the time of COVID with services and access curtailed this is inexcusable. What are we paying taxes to the library for if accessibility is so limited.
Subpar
The convenience is great when it works. Now it won’t let remember you’re log in information; which is basically the last six digits of your lib card number. You also can’t access other features on the app like Prospector, which I find unfortunate. It badly needs a new update.
It doesn’t work anymore
I loved this app. It was so easy to renew books and look through the catalog.
But now it has stopped working. I usually can’t sign in, but if it does let me, it immediately signs me out when I click on anything.
I’ve been using the website instead, but I wish the app was working.
But now it has stopped working. I usually can’t sign in, but if it does let me, it immediately signs me out when I click on anything.
I’ve been using the website instead, but I wish the app was working.
Can’t use it:(
When it got updated it was set to 17+ and that is not allowed on my phone so now I can’t use it:( not sure why a library app is at 17+ but it is very disappointing
Something changed...
Not sure what got updated but I can no longer put holds on books through the app. Renders it nearly useless.
It's okay
The app is okay it's just a little outdated and it would be great if it didn't take me to my internet browser every time I use a function other than my account and searching for a book.
Easy To Use
I like this app. It is very easy to use and accesses all the information I want from the library. If it retained my library card number for log in, i would give it another star.
Not Fully Cooked
Hopefully an update is in the works. An app should be more useful than visiting the actual webpage. Going to the bookmarked webpage is easier and includes more options. And, Safari will remember login information so you don't have to type it in every time like the app requires. I'm sure it's just the first version of a perfect app.
Show more
Pretty good
It works pretty well but it would be even better if the app remembered my library card number. I don't like having to log in everytime I use it.
Great-- needs Prospector
I love this app and it's amazing but it needs Prospector.
Almost perfect
Love this app, but wish you renew more than one title at a time.
Great!
Works great! I would love to store my family's library card numbers within the app!
Love it
I had been dreaming of this app & then it appeared. Yay! It is text heavy, but everything works like it's supposed to.
Now if it would just interface with my GoodReads queue, life would be perfect.
Now if it would just interface with my GoodReads queue, life would be perfect.
