Too Many PW resets
App randomly forces login and/or PW resets without warning which is inconvenient when in a hurry. A PW expiring notice or a fixed policy every 6 months would be better.
Slow, forgets login
It takes 5-15 seconds to tap on anything. Every few months it forgets the authentication.
Broken
Never received the initial email to set up account
Unable to login
sign in has failed
Logs me out all the time
Continuously logs me out. I’ll be in the app to see what’s in the menu and go back in 30 mins later to order but it logs me out. Very frustrating
Display Not Sized Properly - FIX IT!!!
The display is not sized correctly for iPhones. Dynamic Island covers part of screen image and the icons appear too far at the top and too the side making it difficult to navigate. Cart logo is too far right of screen at the edge.
Tiffany
Special shout out to Tiffany…. She always ensures my order is just right….
Bad
Every time I login and his the menu, it logs me out
Wish I Could Talk to a Person
I hate this app. Never remembers password so have to reset every time. Definitely keeps me from buying food from the locations that use it.
Wish I could order from a person.
Wish I could order from a person.
Does not work on iOS 26
This app fully does not work with the new iOS update. It crashes and does not let me order my food in advance at my company.
Displays Poorly on Mobile
The display is not sized correctly for iPhones. Dynamic Island covers part of screen image. Cart logo is too far right of screen at the edge.
Multiple Allergies
Not sure if it’s just my location, but I’m not able to select more than one allergy. I have to go to the notes and type them out every time. It’s a real pain.
Displays Poorly on Mobile
The display is not sized correctly for iPhones. Dynamic Island covers part of screen image. Cart logo is too far right of screen at the edge.
Order submission should be more intuitive. "Checkout" is never "Submit Order" in apps. Change the final step to "Submit Order" or "Complete Order".
Order submission should be more intuitive. "Checkout" is never "Submit Order" in apps. Change the final step to "Submit Order" or "Complete Order".
No way to change password
On iPhone the app, at least for my organization, when you create an account you cannot use an email address as your username, and does not include a space of email address in the registration form. Also the password keeper does not automatically save your account info. When clicking on forget my password the dialog asks for your email address, but no wonder none of my organization email addresses resulted in a reset response. So, suggest you manually enter your username and password in key ring
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Breakfast
Need grits back at Riverside
Quick
Efficient app no flush just stuff
Unusable
This is the worst app ever. It is completely unusable. Just try ordering a normal breakfast sandwhich. Impossible.
Always breaks FaceId logins
This app always forgets to honor the setting to login using FaceId; requiring SSO login at the most inopportune times. FaceId has been broken for a very long time with no fix in sight.
I can’t access .. I’m getting a 20400 error
It ask for an access code and I cannot create one and there is no requirements listed for creating an access code. I don’t see any tech support or email I can reach out to.
Loooove
This app alone is why I eat lunch at my office. It’s user friendly and intuitive, the perks are amazing, all in all 10/10. Thank you!
