My Renault

My Renault

by Renault

45K ratings
178 reviews

Details

Released
June 3, 2019
Updated
October 29, 2026

Features

My Renault screenshot #1 for iPhone
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About

Manage your Renault vehicle remotely, from checking its status and range to scheduling maintenance and finding charging stations. It simplifies your daily mobility needs and enhances your driving experience with personalized offers.

✓Real-time vehicle status (range, mileage)
✓Remote climate control
✓Vehicle location tracking
✓Electric vehicle charge management
✓Charging station locator
✓Service history and scheduling
✓Interactive user guide
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What's New in My Renault

6.15.0

October 29, 2026

This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use. We continue to work with every release to enhance your experience.

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User reviews

Hard to set the heating

A lot of the time I need to set the heating in the car so that it’s warm when I get in to drive as I have an illness and a fault comes on in red saying error and it won’t set and it’s very frustrating especially as I need the car on a daily is there a reason for this as at the start it worked very well and now it’s just pot luck if it works and I get the green sign saying set
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Could be so much better

The app is very basic. Having just given back my BMW i4 where the app could do so much more, I find the Renault app so dull.

Would be great to unlock or lock the car when away from the vehicle.
Profile unlocking with phone if there but doesn’t work.

The state of charge doesn’t always match the actual % of the vehicle.

Hoping over time Renault improve this but reading the comments it’s been like this for some time.
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Lots of bugs

Constantly asking me to accept privacy terms from inside the car which then stops my car charging. I accept and a fee weeks after, it happens again and i have to go in the car and accept again. App crashes a lot. I keep deleting planned programmes and they automatically come on a day later which then means any instant charging automatically stops and i wake up in the morning with no charging done!
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Very poor

Really disappointed with this app, doesn’t have half the functionality I expected, and even the stuff it can do is laggy, slow to update, and unreliable. Currently the app is down completely. Useless.

“We are experiencing problems”

Hardly ever works, usually: “experiencing problems” and/or “try again”. Currently can’t log-in. Very limited functionality even when logged in and actually working. Not very intuitive either.

Developer apps

FAQ

What can I do with My Renault?

My Renault allows you to check your vehicle's real-time range and mileage, remotely control climate settings, locate your car, and manage electric vehicle charging. It also helps track orders, find service stations, and access your service history.

Is My Renault free to download and use?

Yes, My Renault is a free application. There are no download or usage fees associated with the app itself.

What vehicles are compatible with My Renault?

The features available in My Renault depend on your specific Renault model, engine type, and geographic location. Synchronization between the app and your vehicle is often required for most features.

How often is My Renault updated?

The My Renault application is constantly being enriched with features and fixes. The latest version is 6.12.0, last updated on May 20, 2026.

Can I manage charging for my electric Renault with My Renault?

Yes, you can remotely check and manage your electric vehicle's charging. The app also helps you find local charging points and manage your Mobilize Charge Pass subscription.

How do I find a Renault retailer or service center using My Renault?

My Renault allows you to find local petrol stations and Renault retailers. You can also schedule an appointment with the Renault network directly through the application.

What is the age rating for My Renault?

My Renault has an age rating of 4+, making it suitable for a wide range of users.

Does My Renault offer support for home charging optimization?

Yes, My Renault can help you optimize your home charging and electricity bill, particularly when using Mobilize PowerBox charge points.