My Renault

My Renault

by Renault

45K ratings
165 reviews

Details

  • Released
  • Updated
  • March 6, 2020
  • September 16, 2026

Features

My Renault screenshot #1 for iPhone
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About

Manage your Renault vehicle remotely, from checking its status and range to scheduling maintenance and finding charging stations. It simplifies your daily mobility needs and enhances your driving experience with personalized offers.

✓Real-time vehicle status (range, mileage)
✓Remote climate control
✓Vehicle location tracking
✓Electric vehicle charge management
✓Charging station locator
✓Service history and scheduling
✓Interactive user guide
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What's New in My Renault

6.14.0

September 16, 2026

This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use. We continue to work with every release to enhance your experience.

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User reviews

Flaky

I have two App versions, on my android phone and also on my iPad. Generally one version works but rarely the two. The iPad version has been down for weeks. Refuses to accept my valid email and password which are the same as used on my phone. Pity as the Apple version was in the past the slightly better of the two.
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My Renault App

The app is linked with my 5 EV. When it’s working it’s useful and functional, but too often it is not working, and messages me to “Try Again”. Apparently there are regular server outages at Renault?
As it is unreliable I cannot use it for charge scheduling, or for stopping and starting charges.

Good but can be better

Since I’ve had my Renault Zoe the app has improved to being more stable. But I would like to see more polish around everything and the option to set pre-conditioning temperature since I know the API’s support it, but other than that no big complaints

Doesn’t work

Always get the same message in spite of updating software on car and app, removing and redownloading: ´An error has occurred. Please try again’.
Useless!

Normally works

Just had an update for the app and it keeps reporting an error that it cannot display my car data and an unexpected error occurred. I can see the car location in the app but nothing about the car. Not a great update, hopefully just a glitch.

Developer apps

FAQ

What can I do with My Renault?

My Renault allows you to check your vehicle's real-time range and mileage, remotely control climate settings, locate your car, and manage electric vehicle charging. It also helps track orders, find service stations, and access your service history.

Is My Renault free to download and use?

Yes, My Renault is a free application. There are no download or usage fees associated with the app itself.

What vehicles are compatible with My Renault?

The features available in My Renault depend on your specific Renault model, engine type, and geographic location. Synchronization between the app and your vehicle is often required for most features.

How often is My Renault updated?

The My Renault application is constantly being enriched with features and fixes. The latest version is 6.12.0, last updated on May 20, 2026.

Can I manage charging for my electric Renault with My Renault?

Yes, you can remotely check and manage your electric vehicle's charging. The app also helps you find local charging points and manage your Mobilize Charge Pass subscription.

How do I find a Renault retailer or service center using My Renault?

My Renault allows you to find local petrol stations and Renault retailers. You can also schedule an appointment with the Renault network directly through the application.

What is the age rating for My Renault?

My Renault has an age rating of 4+, making it suitable for a wide range of users.

Does My Renault offer support for home charging optimization?

Yes, My Renault can help you optimize your home charging and electricity bill, particularly when using Mobilize PowerBox charge points.