My Royal Bank User Reviews

Customer Experience

Positive experience68.8% of reviews
Neutral6.3% of reviews
Negative experience25.0% of reviews

~ Based on 16 written reviews from the US App Store.

What users say

Is My Royal Bank Safe?

My Royal Bank appears safe based on user ratings. AppsHunter Safety Score for My Royal Bank is 96/100.

This assessment is based on 1,456 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 1,358 App Store ratings for My Royal Bank.

Is My Royal Bank Legit?

My Royal Bank appears to be a legitimate app. AppsHunter Legitimacy Score for My Royal Bank is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Tying your app to Apple iOS is a business risk

I cannot update to the latest IOS because I have a perfectly functional iPad that iOS wants me to discontinue with. So now I need to come into a Royal Bank Branch for every transaction I need to make. Neither of us wants that. And the iOS update isn’t critical to Royal Bank’s business. So let it go and let normal people do business without having to update w/ Apple.
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Always helpful

The employees at the Adams bank are so great. Personable and professional. Calls us by name and always helpful!!!

Stuck on update

Super bugged. Won’t load. Can’t do anything.

5⭐️

Goat bank 🐐🐐

Review

We are New Royal Bankers and have been welcomed with open arms …Than you to each and everyone for all the help😊

Royal customer

I love Royal bank, I’ve been with Royal for 35yrs. The only issue is the long wait to get a replacement debit card. Other banks are able to print them up within minutes as you wait.

Thanks Royal!

Great upgrade!

Love the new app 👍🏻

Auto check deposit

Fast and easy check deposit.

Very solid app!

This app is very well done and runs smoothly. It honestly functions better than more big banks! Highly recommend switching over to Royal bank

Review

First off it doesn’t allow Zelle which a down fall and it is down often!!! 3 stars is generous!!

Awesome Bank!

Royal Bank is such a great place to bank! The staff is so very helpful, knowledgeable and friendly! When you walk in they know your name and it feels so personable!

love it but..

every time I’m having an emergency and need to switch money from my savings to my checking, the app is down and I get an error message and can’t get my money. I love everything else but this is happening very often and it’s really screwing things up for me..

Check deposit

The updated process of depositing a check through the app is much more cumbersome than the previous version. I have to tap the check a few times before it captures the photo. It is not user friendly like the previous version that would automatically capture the photo of your check.

Bad update

Every time I log in it tells me to update. I go to the play store, it’s already updated. I click on open in the play store and finally the box pops up for the 4 digit code. Every.Time.

Sorry, not real fond of the new look either. Old version was more user friendly.

Great upgrade!

Love the new app 👍🏻

5 Stars

Works extremely well, even compared to the previous app which was very user friendly and intuitive, this app is amazing.