PLS FIX THE APP
Please put back the devices tab in the broadband section it the app - so I can remove any devices from the hub when I want. It was bad before now it’s completely gone - I want to be able to access this from the app otherwise I’m cancelling my contract as it’s a major feature you’ve removed for no reason
Show more
Sky VIP weekly rewards - treats on us
Where have these gone? Previously been able to log in and claim a reward each week but for the last month every time I click in it says “we’re out of treat for now, don’t worry we’ll add more so check back later” I’ve been checking regularly at different times and days and not been able to get one.
Account not authorised
I just repeatedly get a message saying my account isn’t authorised to access the app despite being a member for 15 years.
Back to being ripped off by Sky AGAIN
Back to being ripped off by Sky AGAIN
Got the price down to £40 or less just for the broadband. All my saved data is AWOL , I've never been changed the price I agreed on. Been charging me £70 + the other times well over £50, nearer £60 . Can somebody please explain this to me. Please not a robot asking 2 questions that have nothing to do with what I need to know. This is sickening.
Thanks
Got the price down to £40 or less just for the broadband. All my saved data is AWOL , I've never been changed the price I agreed on. Been charging me £70 + the other times well over £50, nearer £60 . Can somebody please explain this to me. Please not a robot asking 2 questions that have nothing to do with what I need to know. This is sickening.
Thanks
Show more
Truly a embarrassment
Every time and mean every time, I use this something fails to load or open. Links broken, scroll not working and on and on!
Updated so it still doesn’t work
Talk Shield didn’t work before the latest update, still doesn’t work after the update.
Another update today
And still can’t get into my account. What happens when my data runs out?? Come on Sky sort it out please
Sky app
Never any issues with the app till lately now saying server issues you don’t have access to this
Please sort out
Please sort out
Technical support is terrible
Tried calling tech support and it’s just an AI that isn’t helpful
Treats In Us
I used to be pleased with my sky VIP but the only thing I ever used it for was the Treats on Us but that hasn’t worked for weeks all the tasty treats dangled like a carrot get to the checkout with the tasty treat only to find access denied no treats left this even happens 90seconds after getting the notification shame!!
Show more
Dreadful, what’s going on?????
Sky Customer for 15 years never had a problem with app or access, now I can’t get into anything. I can’t access any rewards. I can’t check my add-ons or adjust anything, I want to know what’s going on.
All sorts of safe for a few weeks now that have been no rewards available, Sainsbury’s. I also need to make a slight alteration to my package and I can’t. This is appalling. Sorted out Sky. Since we can’t access Sky on Twitter anymore, I feel abandoned.
All sorts of safe for a few weeks now that have been no rewards available, Sainsbury’s. I also need to make a slight alteration to my package and I can’t. This is appalling. Sorted out Sky. Since we can’t access Sky on Twitter anymore, I feel abandoned.
Show more
Did today’s update
And still can’t get into my account at all. What happens when I run out of data? May have to change provider now.
Waste
Since you downgraded this app, nothing works properly. Why did you remove Your Device section completely??? So that we don’t keep track on our contracts ?????
Rubbish
Cant get into my account it’s so annoying
Not working
All was fine until sometime last week when the app suddenly stopped working on my iPhone. I’ve deleted it and all data and re-downloaded from the App Store 4 times, restarted my phone each time and it still doesn’t work. It’s infuriating!
VIP Rewards no longer seem to ever be available
I’m a Sky VIP customer of many years and up until a few weeks ago I was able to get rewards. Since then every time I go to check rewards in the app it constantly says “It looks like we are out of treats”. I check at all times of day, in morning, first thing, through the day and especially when the rewards are released on a Wednesday. It looks like there are no actually treats and it’s all a bit of a con! Not impressed.
Show more
Advanced Security not working
For days now this is not working. App also keeps on asking password. I have even uninstalled and re added app but still problem exists!
Talk Shield still not working
Yet another update claiming ‘bug fixes’, without actually getting fixed! Obviously been filed in the ‘too hard to do’ tray! When will someone get around to actually fixing this?????
Did the update
and now can’t log in at all.
Can’t even change my
Password. Says my security answer is wrong. It isn’t. Too bad if I run out of data as can’t even log in, never mind add data from my piggy bank. Sort it out Sky.
Can’t even change my
Password. Says my security answer is wrong. It isn’t. Too bad if I run out of data as can’t even log in, never mind add data from my piggy bank. Sort it out Sky.
VIP Rewards no longer seem to ever be available
I’m a Sky VIP customer of many years and up until a few weeks ago I was able to get rewards. Since then every time I go to check rewards in the app it constantly says “It looks like we are out of treats”. I check at all times of day, in morning, first thing, through the day and especially when the rewards are realised on a Wednesday. To me it looks like there are actually no treats and it’s all a bit of a con! Not impressed.
Show more