Rubbish
Sort your app out it’s absolute rubbish always technical issues never a good experience. Sort it now I have been with Sky 14 years . Get your act together guys
Access Denied
For 2 months I not been able to access the app. On login I get the message “Your account is not authorised to access the MySky app”. I contacted Sky support on numerous occasions and they can’t fixit! Poor service from Sky!!!!!
Won’t log me in correctly
The app just isn’t working. It logged me out now won’t log me back in despite uninstalling and re installing. I’ve tried everything. I need it to roll some data over as I’m out and I need it for work.
Doesn’t work with a VPN active
Deleted the app because it was useless. Won’t connect with an active VPN.
Unable to log in
I am unable to log in I have never had this problem before
Shocking
Never once been able to use this app with out a navigation error. this time clicking anything in mobile section loads with access denied error page. Time to hire someone and stop using AI slop
Tv broadband and mobile
I have no issue with your services and th e. Cancellation of my mobile was an error on my part so I wish to satay with you
Sky mobile login broke
It’s no longer possible to manage your sky mobile sim in the app and you can’t do it via a web page and support dont understand or help. 18 year customer first complaint.
Unable to log in
No internet according to Sky, but I just downloaded and installed the sky app ? I am a long term Sky customer.
What’s up ?
What’s up ?
PLS FIX THE APP
Please put back the devices tab in the broadband section it the app - so I can remove any devices from the hub when I want. It was bad before now it’s completely gone - I want to be able to access this from the app otherwise I’m cancelling my contract as it’s a major feature you’ve removed for no reason
Show more
Sky VIP weekly rewards - treats on us
Where have these gone? Previously been able to log in and claim a reward each week but for the last month every time I click in it says “we’re out of treat for now, don’t worry we’ll add more so check back later” I’ve been checking regularly at different times and days and not been able to get one.
Account not authorised
I just repeatedly get a message saying my account isn’t authorised to access the app despite being a member for 15 years.
Back to being ripped off by Sky AGAIN
Back to being ripped off by Sky AGAIN
Got the price down to £40 or less just for the broadband. All my saved data is AWOL , I've never been changed the price I agreed on. Been charging me £70 + the other times well over £50, nearer £60 . Can somebody please explain this to me. Please not a robot asking 2 questions that have nothing to do with what I need to know. This is sickening.
Thanks
Got the price down to £40 or less just for the broadband. All my saved data is AWOL , I've never been changed the price I agreed on. Been charging me £70 + the other times well over £50, nearer £60 . Can somebody please explain this to me. Please not a robot asking 2 questions that have nothing to do with what I need to know. This is sickening.
Thanks
Show more
Truly a embarrassment
Every time and mean every time, I use this something fails to load or open. Links broken, scroll not working and on and on!
Updated so it still doesn’t work
Talk Shield didn’t work before the latest update, still doesn’t work after the update.
Another update today
And still can’t get into my account. What happens when my data runs out?? Come on Sky sort it out please
Sky app
Never any issues with the app till lately now saying server issues you don’t have access to this
Please sort out
Please sort out
Technical support is terrible
Tried calling tech support and it’s just an AI that isn’t helpful
Treats In Us
I used to be pleased with my sky VIP but the only thing I ever used it for was the Treats on Us but that hasn’t worked for weeks all the tasty treats dangled like a carrot get to the checkout with the tasty treat only to find access denied no treats left this even happens 90seconds after getting the notification shame!!
Show more
Dreadful, what’s going on?????
Sky Customer for 15 years never had a problem with app or access, now I can’t get into anything. I can’t access any rewards. I can’t check my add-ons or adjust anything, I want to know what’s going on.
All sorts of safe for a few weeks now that have been no rewards available, Sainsbury’s. I also need to make a slight alteration to my package and I can’t. This is appalling. Sorted out Sky. Since we can’t access Sky on Twitter anymore, I feel abandoned.
All sorts of safe for a few weeks now that have been no rewards available, Sainsbury’s. I also need to make a slight alteration to my package and I can’t. This is appalling. Sorted out Sky. Since we can’t access Sky on Twitter anymore, I feel abandoned.
Show more