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My Sky

My Sky

Manage Broadband TV & Mobile

246K ratings
106 reviews
🔧 Utilities
🌟 Lifestyle

Details

  • Released
  • Updated
  • July 20, 2014
  • August 3, 2026

Developer

Sky UK Limited
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About

Manage your Sky services, pay bills, and access exclusive rewards through a loyalty program. Get instant account information, track orders, and troubleshoot issues with helpful guides and direct expert contact.

✓Join Sky VIP loyalty program
✓Manage Sky services and offers
✓View and pay bills
✓Track orders and engineer visits
✓Monitor broadband speed and usage
✓Troubleshoot broadband issues
✓In-app notifications for account updates
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What's New in My Sky

10.16.0

August 3, 2026

In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at mysky.app@sky.uk

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User reviews

Most RecentHighest RatedLowest Rated

Waste

Since you downgraded this app, nothing works properly. Why did you remove Your Device section completely??? So that we don’t keep track on our contracts ?????
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Rubbish

Cant get into my account it’s so annoying
LilyWilhelminaLilyWilhelmina

Not working

All was fine until sometime last week when the app suddenly stopped working on my iPhone. I’ve deleted it and all data and re-downloaded from the App Store 4 times, restarted my phone each time and it still doesn’t work. It’s infuriating!
Jindabyne9Jindabyne9

VIP Rewards no longer seem to ever be available

I’m a Sky VIP customer of many years and up until a few weeks ago I was able to get rewards. Since then every time I go to check rewards in the app it constantly says “It looks like we are out of treats”. I check at all times of day, in morning, first thing, through the day and especially when the rewards are released on a Wednesday. It looks like there are no actually treats and it’s all a bit of a con! Not impressed.
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Joe4444Joe4444

Advanced Security not working

For days now this is not working. App also keeps on asking password. I have even uninstalled and re added app but still problem exists!
BbKk1.BbKk1.
See 101 more reviews

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FAQ

What is My Sky?

My Sky is a free utility app designed for Sky customers to manage their services, pay bills, and access the Sky VIP loyalty program. It provides a centralized platform for all your Sky account needs.

Is My Sky free to use?

Yes, My Sky is a free application. There are no charges to download or use its core features for managing your Sky account and services.

What are the main benefits of the Sky VIP program in My Sky?

The Sky VIP program offers rewards that increase the longer you are a Sky customer. Joining through My Sky allows you to discover and access these exclusive rewards and thank-you offers.

Can I pay my bills through My Sky?

Yes, My Sky allows you to easily check and pay your bills. You can also view your future costs and update your payment details directly within the app.

How does My Sky help with technical issues?

My Sky includes a broadband diagnostic tool to quickly fix problems and step-by-step guides for common issues. If further assistance is needed, you can connect with a Sky expert directly through the app.

What devices is My Sky available on?

My Sky is available on mobile devices. The app is suitable for users aged 4 and above, as indicated by its age rating.

How often is My Sky updated?

The latest version of My Sky is 10.13.0, and it was last updated on June 15, 2026. Updates typically include new features, bug fixes, and performance improvements to enhance user experience.

What do users like most about My Sky?

Users frequently praise My Sky for its ease of use in managing bills and services, as well as the accessibility of the Sky VIP loyalty program. The app's ability to provide quick solutions for technical issues is also highly valued.