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My Sky

My Sky

Manage Broadband TV & Mobile

246K ratings
118 reviews
🔧 Utilities
🌟 Lifestyle

Details

  • Released
  • Updated
  • July 20, 2014
  • August 17, 2026

Developer

Sky UK Limited
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About

Manage your Sky services, pay bills, and access exclusive rewards through a loyalty program. Get instant account information, track orders, and troubleshoot issues with helpful guides and direct expert contact.

✓Join Sky VIP loyalty program
✓Manage Sky services and offers
✓View and pay bills
✓Track orders and engineer visits
✓Monitor broadband speed and usage
✓Troubleshoot broadband issues
✓In-app notifications for account updates
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What's New in My Sky

10.17.0

August 17, 2026

In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at mysky.app@sky.uk

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User reviews

Most RecentHighest RatedLowest Rated

PLS FIX THE APP

Please put back the devices tab in the broadband section it the app - so I can remove any devices from the hub when I want. It was bad before now it’s completely gone - I want to be able to access this from the app otherwise I’m cancelling my contract as it’s a major feature you’ve removed for no reason
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Cambers12Cambers12

Sky VIP weekly rewards - treats on us

Where have these gone? Previously been able to log in and claim a reward each week but for the last month every time I click in it says “we’re out of treat for now, don’t worry we’ll add more so check back later” I’ve been checking regularly at different times and days and not been able to get one.
LLLLLLLLLLLL5555LLLLLLLLLLLL5555

Account not authorised

I just repeatedly get a message saying my account isn’t authorised to access the app despite being a member for 15 years.
SaintkrugerSaintkruger

Back to being ripped off by Sky AGAIN

Back to being ripped off by Sky AGAIN
Got the price down to £40 or less just for the broadband. All my saved data is AWOL , I've never been changed the price I agreed on. Been charging me £70 + the other times well over £50, nearer £60 . Can somebody please explain this to me. Please not a robot asking 2 questions that have nothing to do with what I need to know. This is sickening.
Thanks
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dzy72dzy72

Truly a embarrassment

Every time and mean every time, I use this something fails to load or open. Links broken, scroll not working and on and on!
cb12357cb12357
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FAQ

What is My Sky?

My Sky is a free utility app designed for Sky customers to manage their services, pay bills, and access the Sky VIP loyalty program. It provides a centralized platform for all your Sky account needs.

Is My Sky free to use?

Yes, My Sky is a free application. There are no charges to download or use its core features for managing your Sky account and services.

What are the main benefits of the Sky VIP program in My Sky?

The Sky VIP program offers rewards that increase the longer you are a Sky customer. Joining through My Sky allows you to discover and access these exclusive rewards and thank-you offers.

Can I pay my bills through My Sky?

Yes, My Sky allows you to easily check and pay your bills. You can also view your future costs and update your payment details directly within the app.

How does My Sky help with technical issues?

My Sky includes a broadband diagnostic tool to quickly fix problems and step-by-step guides for common issues. If further assistance is needed, you can connect with a Sky expert directly through the app.

What devices is My Sky available on?

My Sky is available on mobile devices. The app is suitable for users aged 4 and above, as indicated by its age rating.

How often is My Sky updated?

The latest version of My Sky is 10.13.0, and it was last updated on June 15, 2026. Updates typically include new features, bug fixes, and performance improvements to enhance user experience.

What do users like most about My Sky?

Users frequently praise My Sky for its ease of use in managing bills and services, as well as the accessibility of the Sky VIP loyalty program. The app's ability to provide quick solutions for technical issues is also highly valued.