So again pre iOS17 phones outcasted!
Please allow the app to still update phones only capable of iOS 16. This constant outlawing of older but perfectly useable phones is unfair for your customers that still want access to this app but don’t have the need to upgrade a phone. This is perfectly achievable with many other apps.
I definitely don’t think you want older iOS users now to tie-up your phone lines that are locked out of the app completely and missing out on rewards we qualify for, as I know we can call Sky customer support directly and have your team internally activate certain tier rewards or place names into balloted tickets manually on the daily, if now our devices are deemed incompatible!!
I definitely don’t think you want older iOS users now to tie-up your phone lines that are locked out of the app completely and missing out on rewards we qualify for, as I know we can call Sky customer support directly and have your team internally activate certain tier rewards or place names into balloted tickets manually on the daily, if now our devices are deemed incompatible!!
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DDMS973
AWFUL UX
all I am trying to do is change my address and use the ‘moving home’ feature in the app and it doesn’t work. The app crashes before I can confirm the dates etc. Why is it so hard to have a journey that works?!
Oohmybuddhatasha
Roll Data
Since the new update I’m unable to roll data from the app
JJanrebecs13586
Duo support
A fab app but expected Sky to have Duo support by now.
RHRich Howden
Waste of life
Update: bye bye sky, step 1 delete this “app” because it’s constantly downgraded. Pain in the neck to find something in the rabbit hole traps, now you change COMPLETELY the layout?!?
ZERO considerations to customers who might find all these issues actually distressing…
Since you downgraded this app, nothing works properly. Why did you remove Your Device section completely??? So that we don’t keep track on our contracts ?????
ZERO considerations to customers who might find all these issues actually distressing…
Since you downgraded this app, nothing works properly. Why did you remove Your Device section completely??? So that we don’t keep track on our contracts ?????
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