Terrible
Terrible customer service, no solution to anything, I got a service with them and the eSIM doesn’t even activate and they made me call to the support line and got not help
Worst cellular experience ever!!!
I paid for the service last night installed the SIM, ported over my phone number, and when I wake up in the morning, I can’t make any phone calls and I have no Internet connection. I call customer service and they tell me my phone number was not ported even though I made sure to do it the night before. My previous cellular service ended last night so I can’t switch over my phone number. And I can’t make phone calls with the new number. The rep tells me to go into my settings and reset my cellular network and of course I don’t know the password to do that. Because who remembers that password? So now I have paid for a cellular service that I can’t even use and customer service is no help at all. I put in a service ticket and nobody has called me yet.. What a nightmare. run from the service. Run for your lives!
Update I have had service now for two weeks and two weeks and they tell me my unlimited Internet is out and all of my Internet services shut down immediately and won’t run at all! This company is a complete and utter scam and I would highly recommend that you go back to one of the big three and pay more money because these con artists aren’t providing a service they’re spreading fraud and they’re getting away with the defrauding millions of people
Update I have had service now for two weeks and two weeks and they tell me my unlimited Internet is out and all of my Internet services shut down immediately and won’t run at all! This company is a complete and utter scam and I would highly recommend that you go back to one of the big three and pay more money because these con artists aren’t providing a service they’re spreading fraud and they’re getting away with the defrauding millions of people
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Worst cellular experience ever!!!
I paid for the service last night installed the SIM, ported over my phone number, and when I wake up in the morning, I can’t make any phone calls and I have no Internet connection. I call customer service and they tell me my phone number was not ported even though I made sure to do it the night before. My previous cellular service ended last night so I can’t switch over my phone number. And I can’t make phone calls with the new number. The rep tells me to go into my settings and reset my cellular network and of course I don’t know the password to do that. Because who remembers that password? So now I have paid for a cellular service that I can’t even use and customer service is no help at all. I put in a service ticket and nobody has called me yet.. What a nightmare. run from the service. Run for your lives!
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Calls won’t go through
I’ve tried to use Tello a few times this year but everyone calls drop or go out
Bad experience
No support
