My train (Můj vlak) Reviews: Is It Legit?

Customer Experience

Positive experience55.2% of reviews
Neutral12.8% of reviews
Negative experience32.0% of reviews

~ Based on 125 written reviews from the US App Store.

What users say about My train (Můj vlak)

Is My train (Můj vlak) Safe?

My train (Můj vlak) appears safe based on user ratings. AppsHunter Safety Score for My train (Můj vlak) is 94/100.

This assessment is based on 438 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.8% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 439 App Store ratings for My train (Můj vlak).

Is My train (Můj vlak) Legit?

My train (Můj vlak) appears to be a legitimate app. AppsHunter Legitimacy Score for My train (Můj vlak) is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to book tickets

It would be more useful, if I could tell which direction trains are arriving.

Absolut Spitze

Bin mega zufrieden, guter Aufbau, deutsche Menüführung, Fahrkarten auch für Deutschland/Österreich, Reservierungen mit Sitzplatzwahl, günstig! Auch Refunds auf die Kreditkarte funktionieren tadellos.
Eine eindeutige Empfehlung.

Platba přes Apple Pay

Dobrý den! Prosím o opravu chyby při platbě přes Apple Pay. Při prvním pokusu o zaplacení jízdenky se platba neuskuteční, jízdenku si mohu koupit až při opakované platbě. Děkuji za pochopení!

Not reliable app

Although the app offers timetables for all the local czech trains, it is not reliable at all. Almost all trains in the country are always delayed, so finding connection and buying tickets through this app doesn’t make sense. You will get trapped somewhere in the middle of the way.

Bad chaotic UX

Every time I have to buy a ticket using CD app is jist a bad experience. Plus the app jist show a lot of unnecessary information and does not sow the important stuff first.

One really annoying thing is that you cant just simple verify if you have a valid IN karta “application” - the term itself is ridiculous. Plus why why dont you remove the IN discount from search when the “application” is invalid. This is just an example of a lot of bad ux decisions made/not made.
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Superb

As an English speaker I value the awesome service and food & drinks at 1st class. Superb 🥰 the app is also helping me do all transactions online - just perfect.

Scam

Tickets are more expensive in the app than in web site. Same ticket Prague Decin costed in app on 50czk more . Bicycle reservation is not possible in the app

Nutzung Český Drahy

Es wäre super wenn es diese App auch auf deutsch gibt .

DiAkaBoy

Nebylo Wi-Fi.

Halo brakuje języka polskiego pozdrawiam Piotr 73

Wszystko jest fajnie ale brakuje iezka polskiego

Probably the best rail company app

I have traveled a lot around Europe by train, and I’ve used pretty much all the rail company apps, and I must say this in my opinion the best rail/train app I’ve come across: searching for a connection, reserving a seat, checking for delays or construction alerts. The app is just amazing and never let me down in the multiple times I’ve used in the last years. I can only congratulate the developers behind it, and I can definitely recommend it to everyone travelling in and from/to Czechia by train.
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Brightness Intensity

When I open the ticket, the app takes control of the brightness intensity and sets it to 100%. Scanners can read QR codes displayed at 50% brightness intensity or higher. Setting the brightness to 100% is unnecessary as it drains the battery. Please consider lowering the brightness intensity to 60%.60% is due to the safe space created by the minimal required brightness intensity necessary for scanners to read QR codes without any issues.
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Super

Dekuji za prima vlaky ceskych drah👍narozdil od nemeckych Deutsche Bahn jezdí a jsou ciste! Prosim o zachovani jidelnich vozu!

Jas obrazovky

Aplikácia skvelá, ale je neúnosné a mimoriadne otravné, ako vždyvypeckuje jas obrazovky na iPhone. Toto sa musí čím skôr zmeniť.

delay and misinformation

The train is always late, I'm fed up. The doors don't open on purpose even when I press the button.

Good

Good

Use RegioJet

Česke Drahy claims to offer refunds for tickets but this isn’t true. If you buy a ticket, whether accidentally or not, your return claim will be ignored

Having the claim is a scam. Regiojet lets you return tickets up to 15 minutes before the train so you don’t end up bilked for mistakes or family emergencies
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This is how a train app should work!

Coming from Poland, where we have a dozen train apps and none of them work well, using Muj Vlak is like traveling to a whole different universe. Buying tickets is super easy, you get notified about your journey in real time and they swiftly process ticket returns. Great job!

Train connections won't load up

This app sometimes won't load up train connections. It happens often. Please fix this issue.

Apple pay

Direct payment Apple pay doesn't work in app.
I need to use card payment gateway