My UScellular Prepaid User Reviews

Customer Experience

Positive experience34.3% of reviews
Neutral5.7% of reviews
Negative experience60.0% of reviews

~ Based on 35 written reviews from the US App Store.

What users say

Is My UScellular Prepaid Safe?

My UScellular Prepaid appears safe based on user ratings. AppsHunter Safety Score for My UScellular Prepaid is 92/100.

This assessment is based on 2,462 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.3% of ratings point to a safe experience
4.2% of ratings suggest some concerns
6.5% of ratings point to a risky experience

~ Based on 2,324 App Store ratings for My UScellular Prepaid.

Is My UScellular Prepaid Legit?

My UScellular Prepaid appears to be a legitimate app. AppsHunter Legitimacy Score for My UScellular Prepaid is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sucks

Only able to pay, nothing else works on the stupid thing.

Yearly plan

Thank you! Thank you!

T mobile told me at the store that I could no longer get the yearly plan for $ 300.00 , I guess yall showed them that I could , so TYTYTY!!!

U.s cellular.

Everyone is doing a good job.

Terrible app

It just doesn’t work

Glitchy

Every month it says I have a longer grace period but then it seems to always shut me off on the 3rd day even when the day before it said I have 3 days LEFT of grace period. It doesn’t explain usage well, it says one phone number has 4GB of Unlimited Data…but what? 4GB used? I would think so but sometimes it says 0GB of Unlimited so maybe it’s how much is Left of “Priority”? It also tells me my 2 Lines cost $80 but I know it’s $60, $40 for the 1st Line and $20 for the second. Luckily when I pay $60 it accepts it and my service on both lines continues uninterrupted, but I wonder how many were told one amount and now the app tells them they owe more and they just pay it without realizing they are paying more than they were told their plan would be. All phone providers seem to have a heavy penchant for scamming the vulnerable customers like the elderly, so its not just us cellular, but it is disappointing there isn’t a single reliable cell phone provider that doesn’t rip you off with the fine print. I went to prepay after 5 years on contract when they had told me my iPhone would be free, and then I got a bill every month with a charge and every call they would swear it would be fixed with a credit “on the next statement”. Im not exaggerating when I say that went on every month for years. Never again. I do like the prepay service. $60 for two lines is affordable even if the service is spotty way too often.
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Amparo

Antonia

UScellular is now

T-Mobile!

Easy to use!

I’m not particularly technologically savvy but I find this app very easy and helpful to use. When I have questions and need to chat online with an agent, they are always very quick and helpful while being friendly as well. I appreciate that in this day and age!

Terrible customer service

Terrible customer service

Easy to use

I love this easy way to pay!

Prepay

Can no longer send pictures on text!!

Good for the price

Everytime they do an update it screws the app all up. Then you go to pay your bill and Renew end up jumping through 30 hoops in process.

Worst app ever

Hot garbage
App doesn’t work
Customer service is inept

Review

I have to enter and re enter my password over and over again, no matter how I log in. Even directly from a text stating that no log in is required .

I type in new # but it

Takes me to my old account saying disconnected, wanna add funds? Ummm no I have a new dumbie trying to check my current balance duh on this app this whole number phone switch happened Dec 1st now it's 22nd hello update ur records

Auto pay does not work

The app will not let me auto pay my service. Very dissatisfied.

Just stopped working

App stopped working months ago and no one can seem to help me log in tech support, in store or online this is crazy

Stopped working

3 months ago the app just stopped working I can’t log in and uscellular is not help I’ve called the 1800 #, went in store and tried all the trouble shooting options idk At this point

Hate it

Impossible to use hate it

🫤🫤🫤

My service never works and now I have to find a new carrier 😔