Brightspeed

Brightspeed

Connect, manage from anywhere

3.2K ratings
210 reviews
Free

Details

  • Released
  • Updated
  • February 7, 2023
  • July 14, 2026

Features

Brightspeed screenshot #1 for iPhone
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About

Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.

Secure login with Touch ID/Face ID
Track installation and appointments
Manage payments and plans
Live support and troubleshooting
Test network speed
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What users say

See all reviews
+1

What's New in Brightspeed

7.8

July 14, 2026

1. Improved offers and experiences for eligible customers. 2. Enhanced notifications and messaging for certain account transitions. 3. Performance improvements and bug fixes to provide a better app experience. 4. Minor bug fixings

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User reviews

App Fail

You can’t even log in to the app. Says email or password is invalid when it’s saved to my phone! Reset my password, said I was good to go and tried to log in and failed. This is probably the worst internet provider I have had and I’m not happy with it.

Has centurylink returned

This is starting to feel like the previous provider. So many outages and feels as if there is no timely resolve to the outage.
I’m glad there is soon going to be other choices.

Overcharged again

Agreed to 29.99 a month, bill states 49.99 again!

Sign in

Have to go though email to sign in using face recognition every time

Log in issues

Doesn’t let me log in to pay my bill

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Login and account access issues

Bug

Inability to view bills or make payments through the app

Bug

Requested Features

3 requests

Ability to manage devices and internet settings from the app

Feature

More transparency in billing and service credits

Feature

Improved app functionality and stability

Feature

FAQ

What can I do with the Brightspeed app?

The app allows you to manage your Brightspeed internet account from anywhere. You can log in securely, track your installation and appointments, view and change your plan, monitor payments, get live support, and test your network speed.

Is the Brightspeed app free to use?

Yes, the Brightspeed app is free to download and use. There are no additional costs associated with managing your account through the application.

What are the login options for the app?

The app offers quick and easy login using biometric authentication methods like Touch ID or Face ID, providing a secure and convenient way to access your account.

Can I get help if I have a problem with my internet service?

Yes, the app provides access to live support and troubleshooting tips. You can get assistance directly through the app to resolve any issues you may encounter with your service.

How can I check my internet speed?

The Brightspeed app includes a feature to view and test your network's speed. This allows you to monitor your internet performance directly from your mobile device.