Brightspeed

Brightspeed

Connect, manage from anywhere

3.4K ratings
220 reviews
Free

Details

  • Released
  • Updated
  • February 7, 2023
  • August 5, 2026

Features

Brightspeed screenshot #1 for iPhone
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Brightspeed screenshot #6 for iPhone
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About

Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.

Secure login with Touch ID/Face ID
Track installation and appointments
Manage payments and plans
Live support and troubleshooting
Test network speed
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What users say

See all reviews
+1

What's New in Brightspeed

8.0

August 5, 2026

Minor bug fixings

User reviews

Lame app like the service

App asks you to log back in after every single click it seems. No outage detector or ability to post one. Just a lame app honestly. Their fiber service is only slightly better as it goes out an average of 5 times a month. I’m switching providers asap. Cheaper ain’t always better.

They don’t stand behind anything

Terrible company, unless you want your property damaged, I would stay far far away from them, and I will sing it to the rooftops

Does not work

New app doesn’t work

Non existent extenders

Billing me for whole house WiFi extenders when I never received that service. Took me 45 min and 3 different people to understand

Terrible

Terrible internet provider. Goes down MULTIPLE times a day and they are ZERO help.

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Login and account access issues

Bug

Inability to view bills or make payments through the app

Bug

Requested Features

3 requests

Ability to manage devices and internet settings from the app

Feature

More transparency in billing and service credits

Feature

Improved app functionality and stability

Feature

FAQ

What can I do with the Brightspeed app?

The app allows you to manage your Brightspeed internet account from anywhere. You can log in securely, track your installation and appointments, view and change your plan, monitor payments, get live support, and test your network speed.

Is the Brightspeed app free to use?

Yes, the Brightspeed app is free to download and use. There are no additional costs associated with managing your account through the application.

What are the login options for the app?

The app offers quick and easy login using biometric authentication methods like Touch ID or Face ID, providing a secure and convenient way to access your account.

Can I get help if I have a problem with my internet service?

Yes, the app provides access to live support and troubleshooting tips. You can get assistance directly through the app to resolve any issues you may encounter with your service.

How can I check my internet speed?

The Brightspeed app includes a feature to view and test your network's speed. This allows you to monitor your internet performance directly from your mobile device.