Brightspeed

Brightspeed

Connect, manage from anywhere

3.8K ratings
242 reviews
Free

Details

  • Released
  • Updated
  • February 7, 2023
  • September 14, 2026

Features

Brightspeed screenshot #1 for iPhone
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About

Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.

Secure login with Touch ID/Face ID
Track installation and appointments
Manage payments and plans
Live support and troubleshooting
Test network speed
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What users say

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+1

What's New in Brightspeed

8.4

September 14, 2026

Minor fix and improvements

User reviews

Sucks

Slow slow and slower

2FA not needed with app

It’s an app. On my phone. Already secured. I don’t need nor want 2FA in this case. On your website? Sure. But NOT on the app.

Great fiber internet

I am really impressed w/the fiber internet. Never had any problems with internet from century link to brightspeed. No disconnections or interruptions ever

Can not log in

It has been months now that I have been trying to log into my account. I have done everything from change usernames to passwords, and it still will not let me get into my account. I am tired of paying the extra money it cost to pay to talk to someone this is ridiculous. This app is BS. I will be looking for a different Internet as well.
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Can’t even Pay bills

This app is absolute garbage. This app doesn’t even have a button that allows you to pay a bill. I have been trying to pay an overdue bill since yesterday because their autopay doesn’t work correctly. And their system is so screwed up that it’s impossible to simply PAY without actually talking to someone on the phone.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Login and account access issues

Bug

Inability to view bills or make payments through the app

Bug

Requested Features

3 requests

Ability to manage devices and internet settings from the app

Feature

More transparency in billing and service credits

Feature

Improved app functionality and stability

Feature

FAQ

What can I do with the Brightspeed app?

The app allows you to manage your Brightspeed internet account from anywhere. You can log in securely, track your installation and appointments, view and change your plan, monitor payments, get live support, and test your network speed.

Is the Brightspeed app free to use?

Yes, the Brightspeed app is free to download and use. There are no additional costs associated with managing your account through the application.

What are the login options for the app?

The app offers quick and easy login using biometric authentication methods like Touch ID or Face ID, providing a secure and convenient way to access your account.

Can I get help if I have a problem with my internet service?

Yes, the app provides access to live support and troubleshooting tips. You can get assistance directly through the app to resolve any issues you may encounter with your service.

How can I check my internet speed?

The Brightspeed app includes a feature to view and test your network's speed. This allows you to monitor your internet performance directly from your mobile device.