No cancel option
I tried cancelling my account both in the app and through the chat and was not able to like I can with any other service. When I have done this in the past, it’s a huge pain with them with multiple phone calls and harassment. In this day and age it should be doable via the app without needing to speak to a person.
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Christian Magill
Christian dud a great job. He was personable, professional and made me feel good that I rely on Tru Green for lawn care.
Screenshots false
There is no area to view bills, make payments, or see future services. Completely false screenshots of the current app.
#1 WORST APP & WEBSITE
Read your recent reviews and hire a new developer. Your website is equally frustrating and useless.
Garbage App
I’m not sure what you did to this app but it does not work at all. The app was fine until this year. I always received notifications about upcoming services and it was easy to pay your bill through. It stopped sending notifications, wouldn’t show your history, and doesn’t keep your payment information. I’ve deleted and readded the app several times with limited functionality and always have to login through a web browser to see history and pay my bill. The website is also twitchy and hard to navigate. I feel like if you can’t get this fixed, I will have to move my business to someone else! Fix this mess! Your IT group is costing you business!
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