Login issue
It never works properly. In the latest version it only shows the place for username not password and doesn’t login as it needs to enter username and password at the same time. Totally useless app
Error message logging in
There has been an error message when attempting to log in for weeks now. No acknowledgement of the problem on the desktop website that the problem is known nor has there been any communication that it is being worked on.
Scam Artists
Just one of many scam parts of the U.S. healthcare system. They will find any and all reasons to reject your receipt, then the company gets to keep money that YOU PAID into an FSA. And we just accept it.
Passkey setup
Why do you need government ID for a pass key setup? App is not easy to use. Unable to login without passkey and passkey set up is not easy one.
Needs significant improvement
The receipt capture process needs significant improvement. It keeps telling me to get closer to the receipt, but in order to do so, if cuts off half the receipt. Hasn’t worked well for a very long time.
