My Optimum

My Optimum

by CSC Holdings, Inc.

83K ratings
1082 reviews
#84 in free Productivity
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 4, 2023
  • July 9, 2026
My Optimum screenshot #1 for iPhone
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About

Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.

WiFi management and troubleshooting
Internet speed optimization
Quick and easy bill pay
Account notifications and updates
Personalize WiFi network
Monitor device usage and screen time
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What users say

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What's New in My Optimum

2.6.1

July 9, 2026

We’ve improved new customer onboarding! This release includes: - Improved equipment setup flow - Bug fixes

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Charts

Top Free

📉 84-4

Productivity

This app dropped -4 positions in Productivity chart.

Last updated on July 19, 2026.

User reviews

Outage

I’ve never had a problem with optimum until I started seeing Verizon trucks working in my area. And offering $65 a month for 5 years. Please fix this problem before I switch

The worst

terrible

App ever so often have issues.

First off the optimum service internet service is not good. I’m def. Switch back to Verizon. And the app itself is not bad but it goes down ever so often.

Lack of service

I have been an Optimum customer for a long time. I recently dropped Optimum TV because the channels wouldn’t load. I kept the internet service. But since then the internet has gone off several times and sometimes freezes up when watching shows on apps. It seems like the quality of the internet has declined. Very disappointing.
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No internet

The worst

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

WiFi management not working

Bug

Billing information not up-to-date

Bug

Login issues

Bug

Requested Features

4 requests

View current and past bills

Feature

Ability to change internet plan

Feature

More WiFi management options

Feature

Faster app load times

Feature

FAQ

What can I do with the My Optimum app?

The My Optimum app allows you to manage your Optimum account and WiFi network directly from your phone. You can troubleshoot internet issues, optimize your WiFi speed and placement, pay your bills, and receive account notifications.

How does the app help with WiFi management?

The app provides total control over your WiFi network. You can check your network status, view or change your network name and password, examine network details, and receive helpful tips to optimize your speed and network performance.

Can I pay my bills through the app?

Yes, the app offers quick and easy bill payment options. You can set up Auto Pay to ensure your bills are paid on time every month, or make a one-time payment at your convenience.

What kind of personalization features are available?

You can personalize your home Wi-Fi network experience by creating customized profiles for family members and organizing devices by user. The app also allows you to monitor and track usage and screen time across all devices in your home.

Is the My Optimum app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees associated with its core functionality.