My Optimum

My Optimum

View WiFi, pay, and get help

93K ratings
1352 reviews
#114 in free Productivity
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 4, 2023
  • September 30, 2026

Features

My Optimum screenshot #1 for iPhone
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My Optimum screenshot #5 for iPhone
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About

Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.

✓WiFi management and troubleshooting
✓Internet speed optimization
✓Quick and easy bill pay
✓Account notifications and updates
✓Personalize WiFi network
✓Monitor device usage and screen time
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What users say

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What's New in My Optimum

2.9

September 30, 2026

This release includes: - Improved view bill experience - Enhanced Autopay Enrollment - Bug fixes and improvements

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Charts

Top Free

📉 114-6

Productivity

This app dropped -6 positions in Productivity chart.

Last updated on October 13, 2026.

User reviews

How do I talk to someone?

Disabled veteran here. I’ve been calling for days.

My cable service buffers 3-5 seconds multiple times an hour, and then you raised my bill $40. How is that fair? Why don’t you answer the phone?

I received a text and I texted back 1 for a callback and no one ever calls back. Why?

Why did you raise my bill $40 when the cable service is trash?

You won’t answer the phone so I can’t even cancel my service. How is that legal?

You treat disabled veterans like trash
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Overall, Hate my experience with them

My router is constantly going down, my app is constantly logging me out and not letting me get back in without changing my password. This list goes on. Optimum has overall been a horrible service to have

Sad

Horrible website auto pay jam sup if you make an extra payment during the month

Horrible internet

Keeps dropping connection all the time.

OPTIMUM SERVICE

Optimum service is Horrible. I have been on the phone with Optimum so far twice today and earlier this week.
I am completely frustrated with Optimum service.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

WiFi management not working

Bug

Billing information not up-to-date

Bug

Login issues

Bug
✨

Requested Features

4 requests

View current and past bills

Feature

Ability to change internet plan

Feature

More WiFi management options

Feature

Faster app load times

Feature

FAQ

What can I do with the My Optimum app?

The My Optimum app allows you to manage your Optimum account and WiFi network directly from your phone. You can troubleshoot internet issues, optimize your WiFi speed and placement, pay your bills, and receive account notifications.

How does the app help with WiFi management?

The app provides total control over your WiFi network. You can check your network status, view or change your network name and password, examine network details, and receive helpful tips to optimize your speed and network performance.

Can I pay my bills through the app?

Yes, the app offers quick and easy bill payment options. You can set up Auto Pay to ensure your bills are paid on time every month, or make a one-time payment at your convenience.

What kind of personalization features are available?

You can personalize your home Wi-Fi network experience by creating customized profiles for family members and organizing devices by user. The app also allows you to monitor and track usage and screen time across all devices in your home.

Is the My Optimum app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees associated with its core functionality.