1. Home
  2. 📊 Productivity
  3. My Optimum
My Optimum

My Optimum

View WiFi, pay, and get help

90K ratings
1264 reviews
#97 in free Productivity
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 4, 2023
  • September 12, 2026

Features

Developer

CSC Holdings, LLC.
✨Promote your app ✨
My Optimum screenshot #1 for iPhone
My Optimum screenshot #2 for iPhone
My Optimum screenshot #3 for iPhone
My Optimum screenshot #4 for iPhone
My Optimum screenshot #5 for iPhone
📈no. 97
Charts↘︎
📌Ready
Reviews summary↘︎
⭐1.3K
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 month
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.

✓WiFi management and troubleshooting
✓Internet speed optimization
✓Quick and easy bill pay
✓Account notifications and updates
✓Personalize WiFi network
✓Monitor device usage and screen time
Show original description

What users say

Summarized from real user reviews of My Optimum. Based on 90K reviews and a 4.3/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Productivity app.

Positive things

  • 🚀Easy troubleshooting
  • 👍Improved UI design
  • 📊Helpful WiFi management
  • 🔥Great app overall

Negative things

  • 🐛Frequent technical issues
  • 🤔Missing key features
  • 🤯Frustrating customer service
  • 🤖Unreliable internet service
See all reviews
+1

What's New in My Optimum

2.8

September 12, 2026

This release includes: - Bug fixes and improvements.

Charts

Top Free

📈 97+4

Productivity

This app rose +4 positions in Productivity chart.

Last updated on September 18, 2026.

User reviews

Most RecentHighest RatedLowest Rated

WiFi outages

WiFi keeps going out and can’t even talk to a real person
jeffe the donjeffe the don

The Worst

But what can you do when you live in an area where the bar is so low?!?
Customer service is a joke and it takes days, if not weeks. The App doesn’t help at all.
DStreckertDStreckert

No have answer fast

Sometime no have services
ErismelekErismelek

Garbage

Hot garbage! The app is useless. The technician couldnt even sign in. Awful service...
Trash Heap OptimumTrash Heap Optimum

Poor response

Chat was left open but I can’t ascertain it. Chat doesn’t respond.
Optimumisterrible.Optimumisterrible.
See 1259 more reviews

Developer apps

Optimum Support
Optimum Support

by CSC Holdings, Inc.

📊 Productivity

(1.4K)

Free
Optimum
Optimum

Turn every screen into a TV.

🎬 Entertainment

(28K)

Free
BHV
BHV

by CSC Holdings, Inc.

🔧 Utilities

(14)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

WiFi management not working

Bug

Billing information not up-to-date

Bug

Login issues

Bug
✨

Requested Features

4 requests

View current and past bills

Feature

Ability to change internet plan

Feature

More WiFi management options

Feature

Faster app load times

Feature

FAQ

What can I do with the My Optimum app?

The My Optimum app allows you to manage your Optimum account and WiFi network directly from your phone. You can troubleshoot internet issues, optimize your WiFi speed and placement, pay your bills, and receive account notifications.

How does the app help with WiFi management?

The app provides total control over your WiFi network. You can check your network status, view or change your network name and password, examine network details, and receive helpful tips to optimize your speed and network performance.

Can I pay my bills through the app?

Yes, the app offers quick and easy bill payment options. You can set up Auto Pay to ensure your bills are paid on time every month, or make a one-time payment at your convenience.

What kind of personalization features are available?

You can personalize your home Wi-Fi network experience by creating customized profiles for family members and organizing devices by user. The app also allows you to monitor and track usage and screen time across all devices in your home.

Is the My Optimum app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees associated with its core functionality.