How do I talk to someone?
Disabled veteran here. I’ve been calling for days.
My cable service buffers 3-5 seconds multiple times an hour, and then you raised my bill $40. How is that fair? Why don’t you answer the phone?
I received a text and I texted back 1 for a callback and no one ever calls back. Why?
Why did you raise my bill $40 when the cable service is trash?
You won’t answer the phone so I can’t even cancel my service. How is that legal?
You treat disabled veterans like trash
My cable service buffers 3-5 seconds multiple times an hour, and then you raised my bill $40. How is that fair? Why don’t you answer the phone?
I received a text and I texted back 1 for a callback and no one ever calls back. Why?
Why did you raise my bill $40 when the cable service is trash?
You won’t answer the phone so I can’t even cancel my service. How is that legal?
You treat disabled veterans like trash
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Overall, Hate my experience with them
My router is constantly going down, my app is constantly logging me out and not letting me get back in without changing my password. This list goes on. Optimum has overall been a horrible service to have
Sad
Horrible website auto pay jam sup if you make an extra payment during the month
Horrible internet
Keeps dropping connection all the time.
OPTIMUM SERVICE
Optimum service is Horrible. I have been on the phone with Optimum so far twice today and earlier this week.
I am completely frustrated with Optimum service.
I am completely frustrated with Optimum service.





