Bills
5 stars
Outages
You out more than anyone else. Not good
Awful
Coverage is awful. Unacceptable
Can’t take people off wifi
I need to get some people off my wifi but i can’t why the f can’t i
Works great
Easy to at up! We will test its limits!
Free
About
Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.
✓WiFi management and troubleshooting
✓Internet speed optimization
✓Quick and easy bill pay
✓Account notifications and updates
✓Personalize WiFi network
✓Monitor device usage and screen time
Show original description
What users say
Summarized from real user reviews of My Optimum. Based on 84K reviews and a 4.3/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Productivity app.
Positive things
- 🚀Easy troubleshooting
- 👍Improved UI design
- 📊Helpful WiFi management
- 🔥Great app overall
Negative things
- 🐛Frequent technical issues
- 🤔Missing key features
- 🤯Frustrating customer service
- 🤖Unreliable internet service
What's New in My Optimum
2.6.2
July 27, 2026
This release includes: - Bug fixes and improvements
Charts
User reviews
Developer apps
User experience
🐞
Reported Bugs
4 issues
App crashes frequently
WiFi management not working
✨
Requested Features
4 requests
View current and past bills
Feature
Ability to change internet plan
Feature
FAQ
What can I do with the My Optimum app?
The My Optimum app allows you to manage your Optimum account and WiFi network directly from your phone. You can troubleshoot internet issues, optimize your WiFi speed and placement, pay your bills, and receive account notifications.
How does the app help with WiFi management?
The app provides total control over your WiFi network. You can check your network status, view or change your network name and password, examine network details, and receive helpful tips to optimize your speed and network performance.
Can I pay my bills through the app?
Yes, the app offers quick and easy bill payment options. You can set up Auto Pay to ensure your bills are paid on time every month, or make a one-time payment at your convenience.
What kind of personalization features are available?
You can personalize your home Wi-Fi network experience by creating customized profiles for family members and organizing devices by user. The app also allows you to monitor and track usage and screen time across all devices in your home.
Is the My Optimum app free to use?
Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees associated with its core functionality.
