Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.
Summarized from real user reviews of My Optimum. Based on 86K reviews and a 4.3/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Productivity app.
2.7
August 10, 2026
This release includes: - Onboarding improvements and bug fixes.
4 issues
App crashes frequently
WiFi management not working
4 requests
View current and past bills
Ability to change internet plan
The My Optimum app allows you to manage your Optimum account and WiFi network directly from your phone. You can troubleshoot internet issues, optimize your WiFi speed and placement, pay your bills, and receive account notifications.
The app provides total control over your WiFi network. You can check your network status, view or change your network name and password, examine network details, and receive helpful tips to optimize your speed and network performance.
Yes, the app offers quick and easy bill payment options. You can set up Auto Pay to ensure your bills are paid on time every month, or make a one-time payment at your convenience.
You can personalize your home Wi-Fi network experience by creating customized profiles for family members and organizing devices by user. The app also allows you to monitor and track usage and screen time across all devices in your home.
Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees associated with its core functionality.
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