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My Optimum

My Optimum

View WiFi, pay, and get help

98K ratings
1416 reviews
#100 in free Productivity
🔧 Utilities
📊 Productivity
Free

Details

Released
July 4, 2023
Updated
October 30, 2026

Features

Developer

CSC Holdings, LLC.
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My Optimum screenshot #1 for iPhone
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My Optimum screenshot #5 for iPhone
📈no. 100
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❓8 answered
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About

Manage your home WiFi network, troubleshoot internet issues, and pay your bills on time. Personalize your experience by creating profiles for family members and monitoring device usage.

✓WiFi management and troubleshooting
✓Internet outage detection
✓Quick and easy bill pay
✓Speed optimization guidance
✓Personalized user profiles
✓Device usage and screen time monitoring
Show original description

What users say about My Optimum

Reviews of My Optimum are mostly negative: the Productivity app is rated 4.3/5 from 98K App Store ratings. What users like most: easy troubleshooting, improved UI design. Top complaints: frequent technical issues, missing key features. Summarized from real user reviews.

Positive things

  • 🚀Easy troubleshooting
  • 👍Improved UI design
  • 📊Helpful WiFi management
  • 🔥Great app overall

Negative things

  • 🐛Frequent technical issues
  • 🤔Missing key features
  • 🤯Frustrating customer service
  • 🤖Unreliable internet service
See all reviews
+2

What's New in My Optimum

2.11.1

October 30, 2026

This release includes: - Bug fixes and improvements

Charts

Top Free

📈 100+2

Productivity

This app rose +2 positions in Productivity chart.

Last updated on November 2, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Service FeedBack

Service Not Strong Enough to play ps5 Pc gaming Nintendo switch without major lag or bad service
JJustgetthot

Terrible internet. Doesnt work

Had my router for 1 week and its completely useless
PPikachuDisDeek

Billing

Billing is going up and no explanation
Ssaviag

Lousy customer service

My internet has been going down every day for 3 weeks. Tech support on the phone is useless and takes forever and they’re always at least a week away from a technician appointment. I actively tell people to stay away from you guys.
BBbbbbbbbkhuyt

The worst experience

This app is the worse app. You can’t see how much Your bill is. This app doesn’t work. What is the point of having an app that doesn’t work. You can’t make manual payments. What is the purpose of this app????
BPBrooklyn peddler
See 1411 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

WiFi management not working

Bug

Billing information not up-to-date

Bug

Login issues

Bug
✨

Requested Features

4 requests

View current and past bills

Feature

Ability to change internet plan

Feature

More WiFi management options

Feature

Faster app load times

Feature

FAQ

What can I do with My Optimum?

My Optimum allows you to manage your WiFi network, troubleshoot internet issues, view and pay bills, and monitor device usage. You can also update your WiFi name and password directly from the app.

Does My Optimum have ads?

No, My Optimum does not contain advertisements. The app is free to download and use without any ad interruptions.

How do I pay my bill with My Optimum?

You can make quick, one-time payments at your convenience or set up recurring payments with Auto Pay to ensure your bills are paid on time every month.

Can I optimize my WiFi speed with My Optimum?

Yes, My Optimum provides step-by-step instructions and visual cues for pairing, installing, and placing your WiFi extender correctly to optimize your internet speed and network experience.

What devices does My Optimum support?

My Optimum is currently supported on iPhone devices. The app is rated for ages 4 and up.

How often is My Optimum updated?

The latest version of My Optimum is 2.11.1, last updated on October 30, 2026. Specific update frequency is not detailed, but the app is actively maintained.

What do users like and dislike about My Optimum?

User reviews highlight easy troubleshooting and improved UI design as pros. However, cons include frequent technical issues, missing key features, and frustrating customer service, leading to an overall negative user sentiment despite a 4.3-star rating from over 97,000 reviews.

Can I manage multiple devices and users with My Optimum?

Yes, you can effortlessly manage your home Wi-Fi network and devices. The app allows you to create customized profiles for each family member and organize devices by user, while also monitoring usage and screen time.