Company is Terrible, No Business Ethics
Company will put you in the ringer to cancel your plan, overcharge and a pain in the neck. Not worth your time and money.
Sorry
Waste of time
Never works
Yall have the money to pump out AI advertisements but not enough to ensure your apps and websites work properly, what a joke.
No internet
I pay $50 every month. Where is the internet. If you give me $50 every month even I be the internet.
The worst
This is the bill I hate to pay the most each month because it is robbery for the quality and reliability and most of your staff are so poorly trained it is laughable. But it’s not.
wifi
I have har a tech out here and he replaced the lines and the wifi box still won’t work inside the house at all. it will only work if it is plugged into the main coax cable
Dissatisfied
Our internet is out more than it should be. My nephew is on another network and his doesn't go out.
Optimum sucks
The service has been extremely frustrating and unreliable. I’m sitting here trying to watch TV right now, and the channels won’t even load. Unfortunately, this isn’t an isolated issue. It happens regularly. I’m very disappointed with the fiber-optic service, the remote is missing basic features like a “last channel” button, and the cost of cable is far too high for a service that consistently has problems.
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Optimum
You’re the best!
No solution at all for last four days!
Last four days every time specially in evening ( 5pm to whole night) outage problem occurred. Didn’t get any answer when it resolved! Every time solved after couple minutes it same issues! I frustrate!
Horrible expensive cheap service
Leaving soon
Constant Internet issues
Acquires resets all the time no Internet access at 2 AM
Constant problems
Either internet goes out or the channels I want to watch are all pixelated
Service keeps dropping
I pay for the highest speed and this service keeps dropping.
High Price
Last 4 years am using and it is High price to maintain in same range even i use the basic 300mbps speed.
No considerable support received
No considerable support received
No internet
We never have internet. It’s always down and the guys chatting with us to fix it have not helped
Abysmal customer service
Every customer service interaction turns into them trying to get you to sign up for their mobile phone service. They are so aggressive about it that they lie about the internet promotions and rates
Too Expensive
Too expensive.
Pésimo servicio
Dieron de baja mi servicio de internet sin mi autorización y cuando llamé para soporte y reactivación desperdició más de 2 horas en llamadas entre ventas soporte técnico y atención a clientes. El problema no fue resuelto y sigo sin servicio
Honestly the worst
Horrible terrible service and customer service
