Comparison

rmResident vs My Optimum

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

rmResident

Manage your rental property with ease. Make and view payments, submit and track maintenance requests, and review account information securely from your mobile device.

Highlights
  • View account information
  • Pay rent and fees
  • Set up auto-pay
  • Submit maintenance requests
  • View past work orders
Features
Read full description

rmResident* is a secure, easy-to-use mobile app you can use to make and view payments, review existing maintenance requests, submit new ones, and more. With rmResident, you can pay rent and other fees, set up monthly auto-pay, and send maintenance requests to your property manager—anytime, anywhere. Features: • Review all your account information quickly and easily • Pay your rent and other fees, view transactions, and set up auto-pay to streamline your future payments • Create maintenance requests when something in your space needs to be serviced or repaired, and view past work orders directly from the app *rmResident is only for renters at properties that use Rent Manager property management software. Please contact the owner of your property to see if rmResident will work for you.

About

My Optimum

Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.

Highlights
  • WiFi management and troubleshooting
  • Internet speed optimization
  • Quick and easy bill pay
  • Account notifications and updates
  • Personalize WiFi network
  • Monitor device usage and screen time
Features
Read full description

Introducing the all-new My Optimum app  Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can:  • WiFi Management and Internet Troubleshooting   Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders. • Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience • Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless.  • Personalize your Experience Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.

Screenshots

rmResident4 screens
My Optimum4 screens

Verdict

The call

The clearest difference is rating: My Optimum at 4.3 against rmResident's 3.5. My Optimum also leads on ratings volume (90K vs 1.9K). rmResident's advantage is review sentiment (29% vs 10%) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Optimum holds the better App Store score, 4.3 against 3.5. That said, the two scores are not equally well evidenced: My Optimum has 90K ratings behind it against 1.9K, so its average is the more settled of the two. Written reviews complicate that: 29% of rmResident's written reviews are positive against 10% of My Optimum's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard5 real differences · 6 level
rmResident versus My Optimum: the parameters behind the verdict, then further details
ParameterrmResidentMy Optimum
PriceFreeFree
Rating3.5 (1.9K ratings)4.3 (90K ratings) — better
Positive reviews28.8% of reviews — better10.4% of reviews
Number of ratings1.9K90K — better
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#196#100 — better
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS14.0 — better16.0
Further details — not scored
Size22 MB85 MB
Age rating4+4+
DeveloperLCSCSC Holdings, LLC.

Customer experience

rmResident

All ratings1,924 ratings
Positive62.1%
Neutral4.4%
Negative33.6%
Written reviews326 reviews
Positive28.8%
Neutral8.0%
Negative63.2%

My Optimum

All ratings90,137 ratings
Positive81.6%
Neutral3.1%
Negative15.3%
Written reviews1,302 reviews
Positive10.4%
Neutral4.6%
Negative85.0%

User reviews

rmResident

From 1.9K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient rent payment
  • 🚀 Fast and efficient
  • 🚀 Helpful for maintenance requests

Room to improve

  • 💰 Excessive convenience fees
  • 🐛 Buggy and unreliable
  • 🔍 Lack of payment history and transparency
  • 🔍 Difficult to navigate and use

My Optimum

From 90K App Store ratings

What we love

  • 🚀 Easy troubleshooting
  • 👍 Improved UI design
  • 📊 Helpful WiFi management
  • 🔥 Great app overall

Room to improve

  • 🐛 Frequent technical issues
  • 🤔 Missing key features
  • 🤯 Frustrating customer service
  • 🤖 Unreliable internet service

Bugs and requests

rmResident

Reported bugs

4 issues
  • Login issues and inability to reset password
  • Maintenance requests not properly tracked
  • Autopay and payment processing failures
  • Inconsistent and confusing user interface

Requested features

4 requests
  • Option to pay partial rent or split payments
  • Ability to view payment history and account details
  • Improved communication with property managers
  • Better mobile app experience and functionality

My Optimum

Reported bugs

4 issues
  • App crashes frequently
  • WiFi management not working
  • Billing information not up-to-date
  • Login issues

Requested features

4 requests
  • View current and past bills
  • Ability to change internet plan
  • More WiFi management options
  • Faster app load times

In-app purchases

None

rmResident

No in-app purchases

None

My Optimum

No in-app purchases

Questions

Is rmResident free?
rmResident is free to download, with no in-app purchases.
Is My Optimum free?
My Optimum is free to download, with no in-app purchases.
Which has better reviews, rmResident or My Optimum?
My Optimum is rated higher. rmResident averages 3.5 out of 5 from 1.9K ratings, while My Optimum averages 4.3 from 90K ratings.
Do rmResident or My Optimum have ads?
Neither rmResident nor My Optimum shows ads.
Which is updated more often, rmResident or My Optimum?
rmResident ships an update monthly, and My Optimum monthly. Most recently, rmResident was updated on September 22, 2026 and My Optimum on September 24, 2026.
Which is more popular, rmResident or My Optimum?
rmResident currently peaks at #196 in the App Store charts, and My Optimum at #100. Chart position reflects recent download velocity rather than total install base.

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