rmResident User Reviews

What users say

Top reviews

Flawed in major way

I use it to pay rent. I set up autopay to pay the balance each month and it failed to pay and now I am receiving a late fee from my landlord. I went to check and autopay is still active but it shows I have a $0 balance and warned me that there is no payment to make. Convoluted and does not work properly.
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Trash

It a very poor app completely trashed

convenience fee

i went from one property not charging me $1.08 convenience fee to a different property and getting charged $1.08 convenience fee. make it make sense to use this damn app.

Great

Good and easy payment

Payment method

Multiple payment methods cannot be added

Payment

Quick and easy to make a lot rent payment

Expensive

Not that great when it comes time for final transition

Dee

Help pay rent easy

Partial payment

I like using the app it’s easy to navigate. I wish you could do a partial payment, sometimes not everything is perfect and I believe a partial payment is better than no payment. (Just a thought).

Not a responsive design

App is not easily accessible through the web portal and it not designed to be responsive.

App login not working

Password did not work, went to reset it and it was saying that my reset password was also incorrect. I need to put in a maintenance request within a certain time period and am very frustrated

This app is not dependable

Every time I come to the app to pay my rent it tells me try again. Try again try again. It causes my rent to be late because days later it’s still not working you people need to fix this or take it down.

Robbery

Convenience fee Excessive. it’s plain robbery.

A $37 fee to use per month

On top of rent, they charge a “convenience fee” of $37 every time you pay. Who is that convenient for? Certainly not me or anyone else using the app. Never had a fee to PAY rent before. One star, the extra $400 a year is ridiculous and should be illegal to force charge customers that are already in contract. Shame.
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Can’t access anymore.

I don’t know if the app is being worked on currently, but I can’t pay my rent because it keeps saying “something went wrong. “ Please fix soon. Thanks.

Sucks

Never takes money in time

T

Fee for paying with card what is next!!!

Convenience Fee

Insane 75$ convenience fee to use my card on file. What is this scam. Ridiculous.

Won’t open

Just spins and times out.

Great app $30 convenience fee

Way to expensive. But good app for paying rent just to expensive