No problems with it
I haven’t had any issue with the app. It seems to work fine, serves the purpose it was created for.
Great!
Paid my rent in 15 seconds
Best Rent management app!
I was amazed how easy to use this app is. Everything worked so well-no glitches, no outrageous fees or admin charges. I did research on it and the security is very strong!
Wow
So I’ve usually paid on my rent throughout the month and now you can’t pay unless it’s the full amount or more than the amount . Smh pathetic
Very limited
There is no option to message the company you pay or to make payments less than what they say you owe. If you have a dispute, you have zero option to have a tracked conversation about it. Poor UX.
Makes things easy
I like the fact that with this app I can easily pay my rent without having to go some place to get a money order, or without having to go to the office here where I live.
Not working
It want let me go pass
Useless
I can’t access the app again!this is every month... this is ridiculous. The last few days of every month I can’t access the app before rent is due. Try off Wi-Fi on Wi-Fi redownloading the app… ever month it gives the issues try again screen pop up. Boooooo!!!!!
FEES
It charges a $6 some fee for every $100 towards your rent. So you spend an extra $20 and if you’re already living off pennies and dimes this is brutal!
Convenient
This app is convenient in many ways and my favorite is one less phone call I’d have to make. 😜
Needs improvement
Cannot review lease documents in the app. Auto pay setup is easy, viewing transactions is easy, but that’s it.
Infinite loop of resetting password
Will not let me log in. When I go through the link to reset my password hitting submit just brings up the pop up saying my password is incorrect? Lol
Awful
NOT RENTER FRIENDLY - You can't select a date to send your rent payment. (You could before) so it's easier to miss a date, I break my asstromical rent between a few payments but I get penalized by having 2/3 fees each month. And you cannot edit/revise/add to your maintenance requests, (you could before) this is ridiculous. So there's no message thread for that request. You have to resubmit it to even change a simple thing. This site causes more issues that never existed.
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Necessary Fees
Absolutely ridiculous, I have to use this app to pay rent and there's an extra $100 in "platform fees"? That's excessive.
👍🏼👍🏼👍🏼👍🏼👍🏼
Makes paying my rent hassle free and I can always see my current charges.
Illegal practices
Very illegal practices designed to delete your data encourages you to message and pay through here you cannot get your email records this way does not hold up in court I’m not stupid enough to fall for this tactic to make it easier for scum lords to break the law and not fix anything
mediocre app
The app is riddled with bugs and missing functionality. Leases are not available through the app, just through the browser version (which doesnt work). Credentials not working on the browser version. Also when adding a billing address the state/province field is broken, which requires you to rewrite all of your billing info. Would not recommend as a tennent. Personally have had better experience with AppFolio portal
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Am I paying for a subscription to this app or what?
I’m here to pay my rent. Not an extra $10 every month for the app. The only reason I’m using this is because I have to through the school. Absolute nonsense.
Commissions everywhere
Why isn’t there an option to pay via bank transfer without a fee? It’s like you’re stuck in the 20th century.
Midwestresident
The app seems kind of ghetto upon creating an account. Under the insurance section it's just an ad advertisement for some strange company. I've never heard of. There's no way to submit a copy of your current renters insurance or policy limits which my previous apartment complex allowed you to do. The fields that are filled out in the area for a maintenance request or maintenance issue also could be more specific or could possibly list room repair needed in. Very ghetto for what it could be.
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