Infinite loop of resetting password
Will not let me log in. When I go through the link to reset my password hitting submit just brings up the pop up saying my password is incorrect? Lol
Awful
NOT RENTER FRIENDLY - You can't select a date to send your rent payment. (You could before) so it's easier to miss a date, I break my asstromical rent between a few payments but I get penalized by having 2/3 fees each month. And you cannot edit/revise/add to your maintenance requests, (you could before) this is ridiculous. So there's no message thread for that request. You have to resubmit it to even change a simple thing. This site causes more issues that never existed.
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Necessary Fees
Absolutely ridiculous, I have to use this app to pay rent and there's an extra $100 in "platform fees"? That's excessive.
👍🏼👍🏼👍🏼👍🏼👍🏼
Makes paying my rent hassle free and I can always see my current charges.
Illegal practices
Very illegal practices designed to delete your data encourages you to message and pay through here you cannot get your email records this way does not hold up in court I’m not stupid enough to fall for this tactic to make it easier for scum lords to break the law and not fix anything
mediocre app
The app is riddled with bugs and missing functionality. Leases are not available through the app, just through the browser version (which doesnt work). Credentials not working on the browser version. Also when adding a billing address the state/province field is broken, which requires you to rewrite all of your billing info. Would not recommend as a tennent. Personally have had better experience with AppFolio portal
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Am I paying for a subscription to this app or what?
I’m here to pay my rent. Not an extra $10 every month for the app. The only reason I’m using this is because I have to through the school. Absolute nonsense.
Commissions everywhere
Why isn’t there an option to pay via bank transfer without a fee? It’s like you’re stuck in the 20th century.
Midwestresident
The app seems kind of ghetto upon creating an account. Under the insurance section it's just an ad advertisement for some strange company. I've never heard of. There's no way to submit a copy of your current renters insurance or policy limits which my previous apartment complex allowed you to do. The fields that are filled out in the area for a maintenance request or maintenance issue also could be more specific or could possibly list room repair needed in. Very ghetto for what it could be.
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Flawed in major way
I use it to pay rent. I set up autopay to pay the balance each month and it failed to pay and now I am receiving a late fee from my landlord. I went to check and autopay is still active but it shows I have a $0 balance and warned me that there is no payment to make. Convoluted and does not work properly.
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Trash
It a very poor app completely trashed
convenience fee
i went from one property not charging me $1.08 convenience fee to a different property and getting charged $1.08 convenience fee. make it make sense to use this damn app.
Great
Good and easy payment
Payment method
Multiple payment methods cannot be added
Payment
Quick and easy to make a lot rent payment
Expensive
Not that great when it comes time for final transition
Dee
Help pay rent easy
Partial payment
I like using the app it’s easy to navigate. I wish you could do a partial payment, sometimes not everything is perfect and I believe a partial payment is better than no payment. (Just a thought).
Not a responsive design
App is not easily accessible through the web portal and it not designed to be responsive.
App login not working
Password did not work, went to reset it and it was saying that my reset password was also incorrect. I need to put in a maintenance request within a certain time period and am very frustrated
