Fee
Charging tenants that’s rent a fee is different or at least being the fee down to $2.50. $7 is kinda crazy not everyone has the privilege to local stores to go an get a money order for the rent.
Basic but horrible app
Nice that it’s a basic looking app that’s not overly convoluted but it has several key issues:
Very difficult to locate and get customer service/ support.
Customer service/support can’t fix most / 95% of issues. Most “solutions “ involve them referring you to your landlord who doesn’t really have much more ability to help due to the app’s/program’s restrictions.
Hold times to speak to an agent are unacceptable.
App has been bugged got 5+ years where it keeps forgetting the renters insurance that was previously approved and on file. Keeps nagging you to upload your renters insurance proof. And your landlord can’t fix it from their end either.
If you know first before anyone that your autopay rent check bounced the app refuses to let you make a manual payment to correct that immediately. Instead it claims it’s paid in full and that you’re good through the next month. Thus, they leave your account in a worse state by letting it go into default and threats of eviction.
No ability to pull up full transaction history.
They advertise hitting the F1 key to do one step taxes or something but there’s no such thing as an F1 key within the program on a phone.
Very difficult to locate and get customer service/ support.
Customer service/support can’t fix most / 95% of issues. Most “solutions “ involve them referring you to your landlord who doesn’t really have much more ability to help due to the app’s/program’s restrictions.
Hold times to speak to an agent are unacceptable.
App has been bugged got 5+ years where it keeps forgetting the renters insurance that was previously approved and on file. Keeps nagging you to upload your renters insurance proof. And your landlord can’t fix it from their end either.
If you know first before anyone that your autopay rent check bounced the app refuses to let you make a manual payment to correct that immediately. Instead it claims it’s paid in full and that you’re good through the next month. Thus, they leave your account in a worse state by letting it go into default and threats of eviction.
No ability to pull up full transaction history.
They advertise hitting the F1 key to do one step taxes or something but there’s no such thing as an F1 key within the program on a phone.
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Fees
The fees are just ridiculous why should it cost me $45 to pay my rent w a debit or credit card when I can get a money order for $2 like be so serious!
Fees
$22 service fee is crazy
Terrible Service
I hate my landlords and them making us use this terrible app. The UI sucks, it’s slow and just randomly logs me out. I wish the same fate to those who designed this as my landlords.
Loaded
Too many hidden charges
Will not let me put onto my screen
Will not let me put widget on my actual phone!!
High cost
$40 is to high price to pay the rent
Bad
Bad
Convince
I can take care of my bills while I’m at work as a professional driver i can’t be home everyday so no matte where in the USA I am with a simple touch on my phone i square up my bill
Too much tax
I feel as though $10 feet to pay your bills is overkill
App Down?
Tried going into the app tonight, September 28, at about 9 est, but it only said “please wait while we customize your experience.” The app never loaded / opened.
User friendly with a fee
Theres a fee on top of what i have to pay. A fee higher than an overdraft charge or a bounced check fee.
New user
If a note section can be added when making a payment so if able to pay early can annotate to what month payment is or what it’s for. On payment options it only allows for one option so if multiple payment choices like a card plus a checking acct. can be on file so user chooses as to which one wants to use.
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Bulldog apartments
Love the app makes it super easy for us to pay our rent online and submit any maintenance requests directly
No problems with it
I haven’t had any issue with the app. It seems to work fine, serves the purpose it was created for.
Great!
Paid my rent in 15 seconds
Best Rent management app!
I was amazed how easy to use this app is. Everything worked so well-no glitches, no outrageous fees or admin charges. I did research on it and the security is very strong!
Wow
So I’ve usually paid on my rent throughout the month and now you can’t pay unless it’s the full amount or more than the amount . Smh pathetic
Very limited
There is no option to message the company you pay or to make payments less than what they say you owe. If you have a dispute, you have zero option to have a tracked conversation about it. Poor UX.
