Horrible!
Charges exorbitant fees for payment issues without any warning
Auto Pay is convenient, but confusing.
Not a fan of the ledger-style transaction list. The autopay feature should have a control in place to only allow one payment per day considering any questionable or mistaken transactions arise. Additionally, the app should show how much you’ve paid and number of payments during the course of the month, along with the remaining due balance, in a much easier form.
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😏
The app itself for paying the rent and putting in maintenance requests or general requests to the landlord is excellent. It is very user friendly and easy to understand.
My only complaint is that they advertise renters insurance from Lemonade but because I live in a mobile home I dont qualify for a policy. So I’m stuck looking at advertisements that I can’t access or use.
My only complaint is that they advertise renters insurance from Lemonade but because I live in a mobile home I dont qualify for a policy. So I’m stuck looking at advertisements that I can’t access or use.
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Horrible inaccurate app
This app is the worst app I’ve ever used. It reports inaccurate information when paying your rent. The fees they charge are different each time. Not sure who developed this but they need help in developing something that’s worth using, because this is not it.
Unable to respond to request updates.
The app overall is fine. However, I am completely unable to respond to requests that I have made or I have been added to. Every time I go to view a request update it just kicks me back to a login screen. There’s no way to contact app support.
