Best AI Receptionist for the Money, but Bring Back Ring Control!
I’ve been using Beside for almost two years, dating back to when it was originally called M1. I started on an iPhone, switched to Samsung for about a year, and recently returned to iPhone. I’ve extensively tested the service across both platforms.
Of all the AI receptionist services I’ve tried, Beside is by far the most realistic and comprehensive for the price. The natural, human-like conversations, accuracy, and overall functionality are exceptional. Competing services offering comparable quality are usually significantly more expensive.
My clients, family, friends, and professional contacts genuinely enjoy interacting with my AI receptionist. They can schedule appointments, communicate by text and email, and have remarkably natural conversations. The integrations and expanding capabilities make this an outstanding service.
It hasn’t been without problems. My transition to Android introduced some frustrating technical issues, and there have been occasional bugs as the platform continues to develop. However, technical support has worked with me to resolve those issues, and I’ve seen the service continue to improve.
My biggest complaint is the recent removal of customizable ring timing. Previously, I could choose how many times my phone rang before the AI receptionist answered. Two or three rings worked perfectly for me.
Now my choices are essentially immediate AI answering or waiting approximately 25 Rings before the receptionist takes over. That’s far too long for many callers, and removing this flexibility was a serious downgrade. A feature that worked well for years should never have been eliminated without an equivalent replacement.
This one change is why I’m giving Beside four stars instead of five. Frankly, it’s significant enough that I’ve considered lowering my rating to three stars.
Bring back customizable ring timing, and Beside is easily a five-star service again.
Despite that frustration, I still consider Beside the best AI receptionist available at its price point. The realism, functionality, integrations, and overall value are difficult to beat. I hope the developers continue improving the platform without removing features that longtime customers depend on.
Of all the AI receptionist services I’ve tried, Beside is by far the most realistic and comprehensive for the price. The natural, human-like conversations, accuracy, and overall functionality are exceptional. Competing services offering comparable quality are usually significantly more expensive.
My clients, family, friends, and professional contacts genuinely enjoy interacting with my AI receptionist. They can schedule appointments, communicate by text and email, and have remarkably natural conversations. The integrations and expanding capabilities make this an outstanding service.
It hasn’t been without problems. My transition to Android introduced some frustrating technical issues, and there have been occasional bugs as the platform continues to develop. However, technical support has worked with me to resolve those issues, and I’ve seen the service continue to improve.
My biggest complaint is the recent removal of customizable ring timing. Previously, I could choose how many times my phone rang before the AI receptionist answered. Two or three rings worked perfectly for me.
Now my choices are essentially immediate AI answering or waiting approximately 25 Rings before the receptionist takes over. That’s far too long for many callers, and removing this flexibility was a serious downgrade. A feature that worked well for years should never have been eliminated without an equivalent replacement.
This one change is why I’m giving Beside four stars instead of five. Frankly, it’s significant enough that I’ve considered lowering my rating to three stars.
Bring back customizable ring timing, and Beside is easily a five-star service again.
Despite that frustration, I still consider Beside the best AI receptionist available at its price point. The realism, functionality, integrations, and overall value are difficult to beat. I hope the developers continue improving the platform without removing features that longtime customers depend on.
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EE-D-U-Block
Love it perfect for work
I love how it takes my messages and list the points of the call !!!!!
TSThe Widows Son
Terrible
Zero support. Ui is trash. Do not use.
XXtphp123
I signed up for 5 slots and now they are only allowing 3!
I had 5 slots and now they reduced me to 3!!!
SSarahsantaana1
Has potential
The problem that I have with this app is that at times it’s very buggy and missing critical features for my business. You answer a call and at times no one can hear you and you can’t hear them. It’s just broken.
This app also needs the option to only work off of cellular even if you are connected to Wi-Fi.
Additionally, the lack of conference calling is a real pain. I do real estate and often times I need to loop in another agent or vendor into discussions.
This app also needs the option to only work off of cellular even if you are connected to Wi-Fi.
Additionally, the lack of conference calling is a real pain. I do real estate and often times I need to loop in another agent or vendor into discussions.
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CCaleblineberger
