DoorLoop User Reviews

Customer Experience

Positive experience39.5% of reviews
Neutral2.6% of reviews
Negative experience57.9% of reviews

~ Based on 195 written reviews from the US App Store.

What users say

Is DoorLoop Safe?

DoorLoop appears safe based on user ratings. AppsHunter Safety Score for DoorLoop is 96/100.

This assessment is based on 4,087 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
2.2% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 4,087 App Store ratings for DoorLoop.

Is DoorLoop Legit?

DoorLoop appears to be a legitimate app. AppsHunter Legitimacy Score for DoorLoop is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

😏

The app itself for paying the rent and putting in maintenance requests or general requests to the landlord is excellent. It is very user friendly and easy to understand.
My only complaint is that they advertise renters insurance from Lemonade but because I live in a mobile home I dont qualify for a policy. So I’m stuck looking at advertisements that I can’t access or use.
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Horrible inaccurate app

This app is the worst app I’ve ever used. It reports inaccurate information when paying your rent. The fees they charge are different each time. Not sure who developed this but they need help in developing something that’s worth using, because this is not it.

Unable to respond to request updates.

The app overall is fine. However, I am completely unable to respond to requests that I have made or I have been added to. Every time I go to view a request update it just kicks me back to a login screen. There’s no way to contact app support.

Easy to use

No fees, just a couple taps to pay rent and report issues.

Ha

Very nice fast

Doorloop

Love this. I don’t have to sit in line at the store to get money orders anymore especially after getting off from work. Thanks doorloop

convent but fees

i don’t like that i have to pay fees.

AI GARBAGE

All I want to do is submit a ticket to the property manager and I have to spend literally 10 minutes arguing with a stupid AI chat bot to do it rather than just filling out a simple form. Pathetic and ridiculous.

1054 united deli

The best management

Easy peasy

Door loop is user friendly and makes communication with management easy .

DoorLoop

Fast and easy. Can’t beat it

Just a good app

Recently my wife and I got married and moved in. Our land lord had us get this app and it hasn’t been more simplistic to pay our bills and the account feature only charges you 4 dollars instead of a percentage.

Super easy to use as a tenant

I am glad that we have DoorLoop as a tenant portal

Terrible

This app is a nightmare for tenants. I have to sign in just to check notifications to be redirected to the home page in an endless loop. If your landlord uses this app, it’s way to communicate that they are cheap af

Total garbage

And of course their bug fox update caused a new bug to not allow sign in. This is the most incompetent team on the planet.

Love it

Best system ever

Stop updating the app everytime

Stop updating the app every time you update you make it more confusing

User Friendly

Enjoy the app easy to pay rent and utilize the other parts of the app.

The update made it worse

With the new update, rent can only be paid in one sum - my roommate and I can no longer each pay our own half. INCONVENIENT AND OUT OF TOUCH - which tech bro decided this was a good decision? It’s a much larger amount of money now that one of us needs to keep in our account and the other has to sent smaller installments over Venmo to pay them back (because Venmo has a capped limit for each transaction). What is the point of an app if not convenience? PLEASE FIX THIS ASAP.
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Waste of a morning

This app will run you in circles. It sends a text to fill out a rental application, then when you click on the link, you have to get a passcode sent to your email, and then when you put in the passcode sent to that email, it says the application is not assigned to the email IT JUST SENT THE PASSCODE TO! I received 4 text, I tried 4 times. This is absurd.
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