Expensive
Expensive… not worth it.
App Stability & Support
Every-time a new app update is there, existing app features tent to break. This is not 1 time instance. Reaching out to customer support is a pain having to have multiple times to the AI rep before an human is assigned and have to explain all over again who does not even make an effort to understand the issue. Its getting frustrating even with the pro plan.
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Simple expect no more
A very basic system that continues to get more expensive. If that’s what you’re looking for and you’re not looking for anybody to help you if you have an issue, then this is your software. Don’t think of getting into anything outside of single-family residence and find features that are helpful. Updated per their response: I know how to contact you. I have done it way too many times. It only helps if fixes are made or if answers are returned promptly.
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Upgrades are rarely helpful
Started using tenantcloud with my first door- I’m now at over 100+ doors and the longer I use it and the more “upgrades” they make the less I like the software. If switching to another platform wasn’t such a task I would.
Simple expect no more
A very basic system that continues to get more expensive. If that’s what you’re looking for and you’re not looking for anybody to help you if you have an issue, then this is your software. Don’t think Diehl into anything outside of single-family residence and find features that are helpful
