What happened to the remote control
This was a good app till they got rid of the remote control. Bring back the remote control in the app
A very biased opinion
I was an original member of the Warwick Cable TV fan club. Before it even went digital. It was phenomenal, wonderful even. It became one of the fastest and most reliable Cable providers. As it grew into Optonline.
Then Altice took an interest in them.
Let’s just leave it at that.
Then Altice took an interest in them.
Let’s just leave it at that.
Optimum DVR is pretty poor
The control buttons have a three second delay. It only records up to a weekend in advance. You can’t set up for shows until they’re actually on air.
And it’s only $10 a month for 25 hours of storage
Which does not go very far.
And it’s only $10 a month for 25 hours of storage
Which does not go very far.
Telephone service
I recently transferred telephone service from T-Mobile to Optimum.
I have been and,still unable to send certain text messages to individuals.
Consequently, I am considering going to another telephone service.
Already called your customer service and they are unable to detect the problem. Also, made a trip to an Optimum location and they have no idea how to fix it.
Less money isn’t always best
I have been and,still unable to send certain text messages to individuals.
Consequently, I am considering going to another telephone service.
Already called your customer service and they are unable to detect the problem. Also, made a trip to an Optimum location and they have no idea how to fix it.
Less money isn’t always best
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I miss some functions
I can’t understand why they took away the ability to control my cable boxes. I used to use the app to change channels and control the DVR. It makes no sense. They brought the ability back and now I lost it again!!!!





