Optimum User Reviews

Optimum
Optimum
CSC Holdings, Inc.

What users say

Top reviews

Where’s the Remote control feature

The remote control feature is gone ?

Can’t play DVR, WORTHLESS.

Title says it all.

App remote function gone.

Bring back the remote function. It was very useful.

No remote

Remote control function removed. App is worthless now.

Remote

Why did you remove the remote? Please bring it back.

Too expensive

Can’t program Andersen cooper because they change the names.

Garbage

This app just stopped working on my iPhone. Says home network disconnected. Tried all the fixes but still will not connect to my home network. Customer service is horrible, but my bill keeps increasing. Fix it!!

Why

Where is mirroring? Used everyday. Retired made my life easier. Not now

I miss some functions

I can’t understand why they took away the ability to control my cable boxes. I used to use the app to change channels and control the DVR. It makes no sense.

Streaming is horrible.

Sometimes it just stops and I have to restart and episode from the beginning. Other times the picture is wavy or unclear.

Why??

They took away the app remote which was the best feature, can we get it back?

Removed Remote Control

They removed the ability to use the remote control for the tv in every room. My father is hard of hearing and when want to sleep I would turn off the tv from the remote in the app for his cable box. Now I have take it out of his hand or move him to find it, both will wake him up

Useless without remote feature

They took away the remote feature and thus the app is now completely useless

App Needs a macOS Version

The title says it all. The app works just fine on my iPhone and iPads. But it would be really useful if there was a version that would work on Mac desktops and laptops. I would use it quite a bit on a MacBook Pro. I’m sure there are others who feel similarly.

optimum app

Useless cause can only be used on home wifi network, with extreme cost of Optimum users should be able to access all channels on any device whether on home wifi or any other means of connecting to internet.

Bring back the remote

I don’t understand why the remote control was removed from the app. This wasn’t a great app to begin with and the removal of the remote makes it much worse.

Service is horrible

T terrible

Remote Control

Thanks for removing the only useful part of this app. I used it from time to time when my remote went missing. I wish we had other options other than optimum in my town, I’d have gotten rid of you a long time ago.

Ruined the app

This used to include a remote control now it doesn’t anymore.

Bring back the remote control feature

App is now useless to me without the remote control, why did you remove????