I paid $1,755. And my very first claim was denied.
Terrible company. I feel like I wasted $1,755.
1st Claim. Refrigerator
This is my First Claim since having Choice Home Warranty.
What a horrible experience in has been ! Correspondence is almost impossible, I was offered a low ball offer for a replacement refrigerator , and was told it would come in the form of a Lowe’s gift card. They push you to immediately accept their offer.
The case manager was very rude, when I finally got to talk to him. I could go on & on , but I am so frustrated , I could scream !!
I’m so sorry I ever changed to this company from AHS , they are a total ripoff.
What a horrible experience in has been ! Correspondence is almost impossible, I was offered a low ball offer for a replacement refrigerator , and was told it would come in the form of a Lowe’s gift card. They push you to immediately accept their offer.
The case manager was very rude, when I finally got to talk to him. I could go on & on , but I am so frustrated , I could scream !!
I’m so sorry I ever changed to this company from AHS , they are a total ripoff.
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Horrible service
My AC went out and they assigned me to Sears and they canceled my service request without talking to me and then when I tried to reschedule I couldn’t get anyone on the phone to speak to. Their AI agent was terrible and the chat feature was zero help. This has been the worst customer service experience I’ve had in many years. I would t recommend them to my worst enemy.
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Best Home Warranty
I placed a claim for my washing machine and Choice Home Warranty sent an appliance repair guy to my house within a couple of days and he was able to complete my repair right away!
My parents have them too and have had great experiences!x
My parents have them too and have had great experiences!x
Waste of time and money
The application is easy to use and works well, but the service provided by the company is not worth it. They do not have enough technicians in the NY area, and it can take more than a week to get a response from an electrician.
I opened a claim last month for an exhaust fan issue, and they sent someone who claimed to be an electrician, but he did not even know how to use a tester. I ended up paying him as well. Later, the company denied my claim based on the statement provided by that technician.
You can open a claim, but it rarely gets approved or fixed properly. It is better to hire an electrician directly, which will save you both time and frustration.
I opened a claim last month for an exhaust fan issue, and they sent someone who claimed to be an electrician, but he did not even know how to use a tester. I ended up paying him as well. Later, the company denied my claim based on the statement provided by that technician.
You can open a claim, but it rarely gets approved or fixed properly. It is better to hire an electrician directly, which will save you both time and frustration.
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