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Rely Home

Rely Home

by CHW Group, Inc.

91 ratings
36 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • January 27, 2025
  • April 23, 2026

Features

Developer

CHW Group, Inc.
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iphone
ipad
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About

Manage field service jobs efficiently on iOS devices. Instantly accept new tasks, organize your schedule, and access customer details. Document on-site work, capture signatures, and generate reports, all while keeping clients informed of service updates.

✓Instant job acceptance
✓Schedule management
✓Customer information access
✓On-site reporting
✓Digital signature capture
✓Completion reports
✓Real-time customer updates
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What's New in Rely Home

1.0.17

April 23, 2026

Customer Sign-Off is no longer gate-kept by closed status.

User reviews

Most RecentHighest RatedLowest Rated

Terrible company to work for.

Terrible company to work for. They do not pay
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Oleksandr Zarichanskyi

This app is my go-to tool! Handling warranty jobs is smoother, faster, and I get everything I need in one place.
NazarZarichanskyiNazarZarichanskyi

Great app

Excellent app that simplifies reporting and keeps our workflow organized. Easy navigation and solid performance.
Anna AlekseenkoAnna Alekseenko

Excellent Tool for Field Service

I've been using the Rely Home app for several months now as a contractor, and it's honestly one of the best service management apps I've tried. The interface is super intuitive and easy to navigate, even when I'm on-site and in a rush. Accepting new jobs is instant, and I can manage my entire schedule right from my iPhone without needing to log into a separate portal.Submitting diagnosis reports, uploading photos, adding technical notes, and getting customer signatures digitally is fast and seamless. It handles all the common field scenarios perfectly—whether I'm documenting a service attempt, reporting a missed appointment, or marking a job complete with detailed reason codes. Everything syncs up reliably, and it saves my office team and me a ton of time on paperwork.The app has really helped streamline my workflow with home warranty jobs, and the quick authorizations (often under 10 minutes) keep things moving. It's stable, user-friendly, and clearly built with contractors in mind. Big thanks to the Rely team for creating such a solid tool—it's made a real difference in staying organized and responsive. Highly recommend to any service pro working with warranties!
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EugeneatyourserviceEugeneatyourservice

Great

Make my life so much easier
IbsolutionIbsolution
See 31 more reviews

Developer apps

Choice Home Warranty
Choice Home Warranty

by CHW Group, Inc.

📊 Productivity

(147)

Free
Rely Home Service Manager
Rely Home Service Manager

Rely Home

📊 Productivity

(12)

Free
See developer apps

FAQ

What does this app do?

This app is designed to streamline field service work for iOS users. It allows you to accept new jobs instantly, manage your schedule, and access all necessary customer and service information directly from your iPhone or iPad. You can also document your work on-site, capture customer signatures, and generate completion reports.

What are the key features of this field service app?

Key features include instant job acceptance, intuitive schedule management, easy access to customer data, on-site diagnosis reporting, digital signature capture, and automatic customer notifications for appointment changes. It also supports documenting service attempts, missed appointments, and completion status with detailed reason codes.

Is this app free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a completely free service management tool.

What devices is this app compatible with?

This application is optimized for iOS devices, meaning it is compatible with iPhones and iPads. It is designed to leverage the capabilities of these devices for efficient field service management on the go.

How does this app help with on-site service calls?

During on-site service calls, the app allows you to submit diagnosis reports and technical observations directly from your device. You can also capture customer signatures digitally and generate completion reports immediately after the service is rendered, ensuring accurate and timely documentation.