Poor Service
The idea and the concept is great, but unfortunately, they almost never actually have local technicians to satisfy claims. More often than not they end up, leaving you to find your own technician pay for the service and then find them for reimbursement, which is also unnecessarily difficult. Great concept, poor execution.
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IIthachris
Easy to use
Easy to use. And you don't have to log in on a browser.
Ddon-donna
Avoid this company & app at all costs
Truly terrible company with a borderline useless app. They send second rate techs who know very little and communicate even less, all while charging you fees every step of the way - horrible.
TTinman2621
Also having issues as a technician
You’re thinking in 2026 they would figure out how to have an app that works properly
PHPrecise Air & Heating
LHG is trying to improve
I had a really bad experience with a specific claim. I posted a review on AppStore. Hoping that if the leadership does care about Rating and customer feedback they will one day reach out to me. Well that actually happened and one of the senior director called me and tried to resolve the matter amicably. I hope they really improve their ways of working and I definitely think it will help them with overall business. It will also change people’s general perspective of the towards an industry which is quite negative right now. So yeah I would again recommend this company for home insurance and will keep the App Store community updated if anything changes.
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KCkuldeep singh chauhan
