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Workiz Field Service Software

Workiz Field Service Software

Schedule. Invoice. Automate

2.1K ratings
121 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • August 15, 2019
  • July 14, 2026

Features

Developer

Send A Job Inc
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Workiz Field Service Software video #1 for iPhone
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Workiz Field Service Software screenshot #6 for iPhone
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Reviews summary↘︎
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❓5 answered
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About

Manage field service jobs, customer communications, and daily schedules from anywhere. This app synchronizes with its platform to provide real-time updates for teams and streamline operations for faster job completion and improved customer satisfaction.

✓Job management from the field
✓Real-time team synchronization
✓Customer communication management
✓On-the-go scheduling
✓Streamlined business processes
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What users say

Summarized from real user reviews of Workiz Field Service Software. Based on 2.1K reviews and a 4.6/5 average, it highlights the 4 positives and 7 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Great business tool
  • ⭐Excellent app
  • 👍Convenient and easy to use
  • 🔥Awesome for service businesses

Negative things

  • 💰Very expensive
  • 🐛Glitchy and buggy
  • 🤖Poor customer service
  • 🔒Difficult to cancel subscription
  • 🤔Misleading sales practices
  • 🚫Unreliable features
  • 🤯Terrible after update
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+1

What's New in Workiz Field Service Software

4.243

July 14, 2026

Workiz new version includes: - Minor bug fixes - Improved speed, performance and stability

More

User reviews

Most RecentHighest RatedLowest Rated

Don’t even attempt

This is by far the worst platform and service out there ! There is absolutely no help or onboarding ! Save your time and find something else !
JRM0083JRM0083

Can’t cancel my subscription, stupid rules.

Workiz took our money for an annual plan even though we asked to cancel our account. We would like to request a refund. Your team hasn't been responding to us since April 28th regarding the account cancellation. We would like to immediately receive a refund and get our account cancelled.
Ali TravelAli Travel

Like about 95%

Enjoying using the app for our fire protection business, however when I click on the clients icon, the app gets stuck on that page and I can’t go back to the home screen , so I have to close out of the app entirely. Also, would be nice to have “files” or “documents” accessible on the app by client, not just by the job.
Otherwise, very useful app for field techs and office staff on the go.
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RobynntroyRobynntroy

Response from developer

Thank you for your feedback, Robynntroy! Hi Robynntroy, thank you so much for the review and for trusting Workiz to power your fire protection business! We are thrilled to hear that our app is a useful tool for both your field techs and office staff. We truly appreciate the detailed feedback, as it helps us push that "95%" to a full 100%. Regarding your points: Client Icon Issue: We’re sorry to hear about the app getting stuck on that page. We want to look into this immediately. Please ensure you have the latest update installed, or reach out to us at support@workiz.com so our technical team can investigate why the screen is freezing for you. Files by Client: This is a fantastic suggestion! We understand how helpful it would be to access documents at the client level rather than just by the job. I’ve shared this directly with our Product Development team for future updates. Thank you for helping us make Workiz better every day. We’re glad to have you with us! The Workiz Team

Garbage

Garbage app always freezes and crashes waste of time
BeastcccBeastccc

Restricts access to customer information

If you don’t have an active paying account with this company they will not let you access customer information on mobile. Keep in mind you can do everything that this app can do and more with QuickBooks for hundreds less per month, which is what I use now. Do not bother.
JordanFLAJordanFLA
See 116 more reviews

User experience

🐞

Reported Bugs

5 issues

Missed calls and notifications

Bug

Syncing and connectivity issues

Bug

Crashing and freezing

Bug

Invoicing and payment problems

Bug

Scheduling and calendar bugs

Bug
✨

Requested Features

5 requests

Separate apartment line in address

Feature

Ability to log in on multiple devices

Feature

Landscape mode for iPad

Feature

Lunch break button

Feature

Tip option for customers

Feature

FAQ

What does this app do?

This app allows field service businesses to manage jobs, customer communications, and schedules from their mobile devices. It synchronizes in real-time with its platform, ensuring all team members have the latest information on new jobs and schedule changes.

What are the key features of this field service app?

Key features include on-the-go job management, the ability to control business operations from the road, seamless communication between technicians and customers, and real-time updates for the entire team. It aims to streamline processes and keep teams organized.

Is this app free to use?

The provided information indicates the app has no in-app purchases or ads, suggesting a freemium model. This typically means there's a free version with core functionality and potentially paid tiers for advanced features or unlimited use.

Who is this app designed for?

This application is designed for field service businesses and their mobile workforce. This includes technicians who need to manage their jobs in the field and dispatchers who coordinate schedules and team activities.

How does this app help manage jobs?

The app facilitates on-the-go job management by allowing users to review daily jobs and handle administrative tasks from anywhere. Its real-time synchronization ensures that all team members are updated on job statuses and schedule changes, leading to faster completion times.