1. Home
  2. 📊 Productivity
  3. My CenturyLink
My CenturyLink

My CenturyLink

by CenturyLink, Inc

137K ratings
309 reviews
📊 Productivity
Free

Details

  • Released
  • Updated
  • February 17, 2016
  • September 17, 2026

Features

Developer

CenturyLink, Inc
✨Promote your app ✨
My CenturyLink screenshot #1 for iPhone
My CenturyLink screenshot #2 for iPhone
My CenturyLink screenshot #3 for iPhone
My CenturyLink screenshot #4 for iPhone
My CenturyLink screenshot #5 for iPhone
My CenturyLink screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐309
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your account and services from one convenient app. Easily set up new services, view and pay bills, check your internet speed, and access support tools. Offers advanced features for Secure WiFi customers, including parental controls and device management.

✓Modem self-install
✓Bill payment management
✓Check and upgrade internet speed
✓Service settings management
✓Self-help support tools
✓Personalized alerts
✓Parental controls (Secure WiFi)
Show original description

What users say

Summarized from real user reviews of My CenturyLink. Based on 137K reviews and a 4.4/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Productivity app.

Positive things

  • ✨Excellent customer service
  • 🚀Fast internet speeds when working

Negative things

  • 🐛Frequent internet outages and connection issues
  • ❌Unreliable service
  • 🕰️Long wait times for technician appointments
  • 💸Billing issues and unexpected charges
  • 🤖Poor communication and unhelpful customer support
See all reviews
+1

What's New in My CenturyLink

5.6.0

September 17, 2026

With each new release, we are always resolving bugs and working on improvements to the visual design. This version includes: • Minor updates and stability fixes. As always, we're here to help! If you've encountered a problem, want to provide feedback, or require support, you can get in touch via https://www.centurylink.com/contact or on Twitter @CenturyLinkHelp

More

User reviews

Most RecentHighest RatedLowest Rated

Bad

I am so close to changing internet providers. Anytime I’m late in my bill - which I don’t receive emails, texts or phone calls about, my internet is turned off. This is in top of already spotty service and horrible customer support.
WhydoievendoWhydoievendo

Terrible internet

I have been a customer for years.I’m trapped with CenturyLink .I will be switching as soon as a new company comes to my area , trying to wait for fiber. CenturyLink link is so unreliable and speed is the worst I have ever had down load less than 5 mbps and upload less than 1mbps what a joke.
Century link sucksCentury link sucks

Many sign-in failures

Tried everything to sign in. Keeps failing, install, uninstalled, change PW, keeps failing to sign in. Multiple days of failed attempts.
Native ImagesNative Images

Unimpressive

Slow
Shawnakins74Shawnakins74

Internet

Very upset that I went OVER three weeks with no internet and still getting charged full price. Was told I would be credited for no service
deann cdeann c
See 304 more reviews

Developer apps

CenturyLink Security by McAfee
CenturyLink Security by McAfee

CenturyLink Security by McAfee

📊 Productivity

(849)

Free
With Ads
CenturyLink Connected Voice
CenturyLink Connected Voice

by CenturyTel Service Group, LLC

📊 Productivity

(3)

Free
Lumen Cloud Communications
Lumen Cloud Communications

by CenturyTel Service Group, LLC

📊 Productivity

(3)

Free
Lumen Events
Lumen Events

by CenturyTel Service Group, LLC

💼 Business
Free
Connected Voice CenturyLink
Connected Voice CenturyLink

by CenturyTel Service Group, LLC

📊 Productivity
Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

App login and account access problems

Bug

Inaccurate information displayed in the app

Bug
✨

Requested Features

3 requests

Improved app functionality and reliability

Feature

Better communication and transparency from the company

Feature

Faster resolution of service problems

Feature

FAQ

What can I do with the My CenturyLink app?

The My CenturyLink app allows you to manage your CenturyLink account and services. You can connect new services, view and pay bills, check your internet speed, manage settings, and access support tools for troubleshooting. It also provides personalized alerts for order status and service interruptions.

Does the app offer features for managing home WiFi?

Yes, for Secure WiFi customers with compatible modems leased from CenturyLink, the app offers advanced features. These include parental controls to block inappropriate content, pausing and resuming internet access for specific devices, and scheduling online/offline times for devices and users.

Is the My CenturyLink app free to use?

Yes, the My CenturyLink app is free to download and use. There are no additional costs associated with managing your account and services through the application.

How can I get help if I have issues with my service?

The app provides a 'Support' section with self-help tools and videos to troubleshoot or optimize your service. You can also find contact information for further assistance through the provided website links within the app description.

What are the benefits of the Secure WiFi features?

The Secure WiFi features enhance your home network security and control. Parental controls help protect children from inappropriate web content, while the ability to pause/resume internet access and schedule online times gives you granular control over device usage.