My CenturyLink vs Brightspeed
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My CenturyLink
Manage your account and services from one convenient app. Easily set up new services, view and pay bills, check your internet speed, and access support tools. Offers advanced features for Secure WiFi customers, including parental controls and device management.
- Modem self-install
- Bill payment management
- Check and upgrade internet speed
- Service settings management
- Self-help support tools
- Personalized alerts
- Parental controls (Secure WiFi)
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The My CenturyLink app brings management of your account and services into one easy place. You can use the app to: • Connect your new service quickly with modem self-install. • View and manage your bill payment with convenience and ease. • Check your services, upgrade your Internet speed (if available in your area). • Manage your settings. • Visit Support to troubleshoot or optimize your service through self-help tools and videos. • Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service. • Plus, so much more. Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink): • Parental controls to guard against inappropriate web content. • Pause and resume internet access of devices on our WiFi. • Schedule online and offline times for devices and users. Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi We're here to help! You can get in touch via http://www.centurylink.com/contact
Brightspeed
Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.
- Secure login with Touch ID/Face ID
- Track installation and appointments
- Manage payments and plans
- Live support and troubleshooting
- Test network speed
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Meet the Brightspeed app—everything you need to manage your Brightspeed account from virtually anywhere. From easy log-in to tracking your installation, get ready for the service you deserve from the internet you can depend on. Check out these great features: • Quickly and easily log in using Touch ID or Face ID. • Track and manage your Brightspeed appointments. • Track your payments and view or change your plan. • Get live support and troubleshooting tips. • View and test your network’s speed.
Screenshots
Verdict
The clearest difference is rating: My CenturyLink at 4.4 against Brightspeed's 4.0. My CenturyLink also leads on ratings volume (137K vs 3.8K). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My CenturyLink holds the better App Store score, 4.4 against 4.0. That said, the two scores are not equally well evidenced: My CenturyLink has 137K ratings behind it against 3.8K, so its average is the more settled of the two. Written reviews point the same way: 9% of My CenturyLink's written reviews are positive against 4% of Brightspeed's.
My CenturyLink ships an update every 3 weeks, Brightspeed every 2 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | My CenturyLink | Brightspeed |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (137K ratings) — better | 4.0 (3.8K ratings) |
| Positive reviews | 9.1% of reviews — better | 4.1% of reviews |
| Number of ratings | 137K — better | 3.8K |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 46 MB | 49 MB |
| Age rating | 17+ | 4+ |
| Developer | CenturyLink, Inc | Connect Holding II LLC |
Customer experience
My CenturyLink
Brightspeed
User reviews
My CenturyLink
From 137K App Store ratingsWhat we love
- ✨ Excellent customer service
- 🚀 Fast internet speeds when working
Room to improve
- 🐛 Frequent internet outages and connection issues
- ❌ Unreliable service
- 🕰️ Long wait times for technician appointments
- 💸 Billing issues and unexpected charges
- 🤖 Poor communication and unhelpful customer support
Brightspeed
From 3.8K App Store ratingsWhat we love
- 🚀 Fast internet speed
- 💡 Fiber optic connectivity
- 👍 Great quality service
Room to improve
- 🐛 Frequent internet outages
- 🔍 Unreliable app and website
- 💸 Billing and payment issues
- 🤖 Poor customer service
- 🔌 Connectivity problems
Bugs and requests
My CenturyLink
Reported bugs
2 issues- App login and account access problems
- Inaccurate information displayed in the app
Requested features
3 requests- Improved app functionality and reliability
- Better communication and transparency from the company
- Faster resolution of service problems
Brightspeed
Reported bugs
3 issues- App crashes and freezes
- Login and account access issues
- Inability to view bills or make payments through the app
Requested features
3 requests- Ability to manage devices and internet settings from the app
- More transparency in billing and service credits
- Improved app functionality and stability
In-app purchases
My CenturyLink
No in-app purchases
Brightspeed
No in-app purchases
Questions
Is My CenturyLink free?
Is Brightspeed free?
Which has better reviews, My CenturyLink or Brightspeed?
Do My CenturyLink or Brightspeed have ads?
Which is updated more often, My CenturyLink or Brightspeed?
Other comparisons
