My VIVACOM

My VIVACOM

by VIVACOM BULGARIA EAD

478 ratings
289 reviews
Free

Details

Released
April 22, 2018
Updated
October 27, 2026

Features

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About

Manage your mobile, internet, and TV services with ease. View bills, activate roaming, customize packages, and access support. Get personalized offers and track your usage.

✓Service management by contract and invoice
✓Activate roaming and additional packages
✓Manage EON profile, devices, and internet
✓Quick access to mobile usage data
✓Personalized online offers
✓Expanded support section
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What users say about My VIVACOM

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What's New in My VIVACOM

3.0.5

October 27, 2026

В тази версия направихме нови подобрения за по-удобно управление на услугите: • По-лесно създаване и управление на email услуги и хостинг; • Подобрена визуализация на оферти и предложения; • Подобрено потребителско изживяване за бизнес клиенти; • Оптимизации за по-стабилна, бърза и надеждна работа на приложението;

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User reviews

Bad login process

Fix your login process. Cannot paste email or phone number in login form user name. Password manager not working with non-standard login screens. Always reverts to BG and never remembers setting to English.

Response from developer

Hello! In case you need more information or assistance with the platform, contact us here - https://www.vivacom.bg/pomosht/email-contact-form. Best regards, Customer Service Team!

Amateur operator

Vivacom is an absolute joke. Their network leaves you stranded with useless, dial-up era data speeds like 0.03 Mbps, making basic web browsing impossible. To make matters worse, their official mobile app is a complete disaster—unstable, glitchy, and so poorly coded that a high school computer class could build a better interface. You are paying premium prices for non-existent speeds and amateur-hour software. Save your money and stay far away.
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Леле

Работници е олигофрени инстински бе. Чакам цяла седмица, само за да се появят двама скапани идиоти и да кажат, че нямат инструментите. «Пусни нова заявка и чакай още една седмица, докато ти прекараме оптика» – и то в самия център на столицата

Add new credit card option not exist

Owner of a business line, old credit card expired, couldn’t add new one, does not give option, my line are blocked, and I can not even call support. 1 star

mahvettiler kendilerini

Mahvettiler uygulamayi ve odeme sistemini internet saglayicisini bi guncelleme yaptilar butun sistemin anasini siktiler ne avrupada kalan internetim gorunuyo nede baglantim eskisi gibi guclu degil

Response from developer

Здравейте! За да Ви съдействаме, моля да се свържете с нас чрез контактната ни форма: https://www.vivacom.bg/bg/e-mail-contact! Поздрави, Екип Обслужване на клиенти

Developer apps

User experience

🐞

Reported Bugs

3 issues

App freezes or crashes when trying to access certain features

Bug

Login and payment processes are often broken

Bug

Inconsistent behavior and data display across the app

Bug
✨

Requested Features

3 requests

Ability to view detailed usage and billing information

Feature

Improved stability and reliability

Feature

Easier navigation and more user-friendly design

Feature

FAQ

What can I do with the My Vivacom app?

The My Vivacom app allows you to manage all your Vivacom mobile, internet, and TV services. You can view your bills, make payments, activate roaming and additional packages, manage your EON profile, devices, and internet settings, and access important information like your mobile consumption.

Is the My Vivacom app free to use?

Yes, the My Vivacom app is free to download and use for all Vivacom customers. There are no charges associated with using the app itself, though you will still be responsible for your service bills and any purchases made through the app.

Who can use the My Vivacom app?

The app is available to all Vivacom customers in Bulgaria, regardless of whether they have a subscription, prepaid, or business plan. You can log in using your mobile number or by registering with an email address.

How do I find my bills and make payments?

All your services are organized by contract and invoice within the app, making it easy to find what you're looking for. You can see your latest invoice immediately and access a direct link to the payment page for quick and convenient transactions.

Can I get help or support through the app?

Yes, the app features an expanded support section designed to provide you with faster assistance. You can also share your feedback and suggestions through the app to help improve your digital experience with Vivacom.