My VIVACOM

My VIVACOM

by VIVACOM BULGARIA EAD

438 ratings
280 reviews
Free

Details

  • Released
  • Updated
  • April 22, 2018
  • August 4, 2026

Features

My VIVACOM screenshot #1 for iPhone
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My VIVACOM screenshot #7 for iPhone
My VIVACOM screenshot #8 for iPhone
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About

Manage your mobile, internet, and TV services with ease. View bills, activate roaming, customize packages, and access support. Get personalized offers and track your usage.

Service management by contract and invoice
Activate roaming and additional packages
Manage EON profile, devices, and internet
Quick access to mobile usage data
Personalized online offers
Expanded support section
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What users say

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+2

What's New in My VIVACOM

2.0.24

August 4, 2026

В тази версия добавихме обновени функционалности за по-лесно и удобно управление на EON Smart TV App. Работихме и по оптимизации за по-добра производителност и по-плавно използване.

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User reviews

Useless

смотаното ви приложение не работи и нестава за нищо както всеки ваш продукт!

Terrible app, service and network

I’ve been using it when traveling with prepaid eSIM. The app is absolute trash - it never shows accurate usage. It shows I have 20Gb data and I get a text that I have used it all up. Right now I can’t make phone calls because they have outage with prepaid calling. Nobody at the stores was able to help me. Didn’t know it was possible to be so incompetent.
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Response from developer

Hello! Thank you for your feedback and rating. If you need assistance or have any other questions, please contact us via the contact form at https://www.vivacom.bg/bg/e-mail-contact. Best regards, Customer Service Team!

Completely worthless!

It has worked less and less as the days go by. Instead of buying the competition, invest some money into your own company and the customers will come by themselves if it is worth it.

Пълна с бъгове и неработеща

Апликацията е най не функционалното и пълно с бъгове нещо което съм инсталирал на телефона си . Спря да зарежда и най елементарното нещо на моите услуги излиза празна страница нищо не мога да проверя .

Useless app

This is the most useless a user unfriendly app for utilities I have ever seen and used. The app just works against the user instead of the user.

Developer apps

User experience

🐞

Reported Bugs

3 issues

App freezes or crashes when trying to access certain features

Bug

Login and payment processes are often broken

Bug

Inconsistent behavior and data display across the app

Bug

Requested Features

3 requests

Ability to view detailed usage and billing information

Feature

Improved stability and reliability

Feature

Easier navigation and more user-friendly design

Feature

FAQ

What can I do with the My Vivacom app?

The My Vivacom app allows you to manage all your Vivacom mobile, internet, and TV services. You can view your bills, make payments, activate roaming and additional packages, manage your EON profile, devices, and internet settings, and access important information like your mobile consumption.

Is the My Vivacom app free to use?

Yes, the My Vivacom app is free to download and use for all Vivacom customers. There are no charges associated with using the app itself, though you will still be responsible for your service bills and any purchases made through the app.

Who can use the My Vivacom app?

The app is available to all Vivacom customers in Bulgaria, regardless of whether they have a subscription, prepaid, or business plan. You can log in using your mobile number or by registering with an email address.

How do I find my bills and make payments?

All your services are organized by contract and invoice within the app, making it easy to find what you're looking for. You can see your latest invoice immediately and access a direct link to the payment page for quick and convenient transactions.

Can I get help or support through the app?

Yes, the app features an expanded support section designed to provide you with faster assistance. You can also share your feedback and suggestions through the app to help improve your digital experience with Vivacom.